TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from turbo is a great tax tool I gave a good overall rating due to the high fees you charge
Date published: 2022-02-28
Rated 5 out of 5 by from Easy,Fast, Accurate This is our 5th year with the "Free" edition and 9th year with Turbo Tax
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax rocks!!! Excellent product....getting better year after year...
Date published: 2022-02-28
Rated 5 out of 5 by from Easy peasy, not Taxey Wacky So easy to file, particularly since my information from last year was retained. Income, etc. updated via stored logins from the previous year. Took under an hour for even my complex filing. Thank you, TurboTax (and Intuit)!
Date published: 2022-02-28
Rated 4 out of 5 by from Good software, but the expert was MIA Overall -- okay. But we are constantly reassured to Ask an Expert and review almost random replies. So beware. It was a Sunday afternoon. No return call.
Date published: 2022-02-28
Rated 2 out of 5 by from TurboTax always charges too much Every year I come to TurboTax to file my taxes once I start getting the file with us for free emails and every single year I have filed with TurboTax I have been charged at least 100 dollars. It doesn’t help that they charge a 39 dollar fee to have the money deducted from your tax return rather than paying right away I don’t understand that
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax easy, fast and a pleasure to use Questions answered quickly and thoroughly, very much appreciated
Date published: 2022-02-28
Rated 1 out of 5 by from its free so... Full of ads for things that a clear rip off and harm to most consumers. you ask the same question twenty times too. No, I didn't attend college...stop asking about tuition. Also, don't say 'sign now save time later', then make me sign again later.
Date published: 2022-02-28
Rated 5 out of 5 by from Its great! Its a great tool to use .makes it all easy for anyone .
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the way to go. Turbo tax makes a complicated issue simple. Knowing you have live help available is a great relief. This year I did not need to use live help but I have in the past.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6232
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo is a great tax tool I gave a good overall rating due to the high fees you charge
Date published: 2022-02-28
Rated 5 out of 5 by from Easy,Fast, Accurate This is our 5th year with the "Free" edition and 9th year with Turbo Tax
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax rocks!!! Excellent product....getting better year after year...
Date published: 2022-02-28
Rated 5 out of 5 by from Easy peasy, not Taxey Wacky So easy to file, particularly since my information from last year was retained. Income, etc. updated via stored logins from the previous year. Took under an hour for even my complex filing. Thank you, TurboTax (and Intuit)!
Date published: 2022-02-28
Rated 4 out of 5 by from Good software, but the expert was MIA Overall -- okay. But we are constantly reassured to Ask an Expert and review almost random replies. So beware. It was a Sunday afternoon. No return call.
Date published: 2022-02-28
Rated 2 out of 5 by from TurboTax always charges too much Every year I come to TurboTax to file my taxes once I start getting the file with us for free emails and every single year I have filed with TurboTax I have been charged at least 100 dollars. It doesn’t help that they charge a 39 dollar fee to have the money deducted from your tax return rather than paying right away I don’t understand that
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax easy, fast and a pleasure to use Questions answered quickly and thoroughly, very much appreciated
Date published: 2022-02-28
Rated 1 out of 5 by from its free so... Full of ads for things that a clear rip off and harm to most consumers. you ask the same question twenty times too. No, I didn't attend college...stop asking about tuition. Also, don't say 'sign now save time later', then make me sign again later.
Date published: 2022-02-28
Rated 5 out of 5 by from Its great! Its a great tool to use .makes it all easy for anyone .
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the way to go. Turbo tax makes a complicated issue simple. Knowing you have live help available is a great relief. This year I did not need to use live help but I have in the past.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6232