TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Needs better Cryptocurrency Tools Everything was smooth until I went to report Crypto transactions. Had to use and pay for a third-party app (CoinTracker) to download a CSV file that TurboTax would accept.
Date published: 2021-03-15
Rated 3 out of 5 by from Pretty good - needs better integration I bought QuickBooks Online in 2020 to upgrade from an older desktop version of Quickbooks. I fully expected to be able to quickly import my QBO info into TT Business. This was not possible. This should be fixed asap.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy and user friendly I am unable to have the time or the ability to stress out about taxes. Been using Turbo Tax for years and it just gets easier and easier.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbotax was very helpful The whole thing was very easy to use. I didn't have to guess, it answered all of my questions.
Date published: 2021-03-15
Rated 5 out of 5 by from Big Hit! Really worked well to guide me through my federal and state returns.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Got It Done Used Turbo Tax for filing jointly first time. Easy to use and guided me through the process with ease
Date published: 2021-03-15
Rated 3 out of 5 by from Buttons hard to read TurboTax continues (year after year) to ignore the needs of the color-blind user. Your choice buttons ("Done", for example) are impossible to read without clicking on them and changing their contrast. Buttons should have a high monochrome contrast between the button and its label. Pastels don't cut it. Unsaturated shades don't cut it. Can the aesthetics and give us old-fashioned white print on a black background or vise-versa.
Date published: 2021-03-15
Rated 5 out of 5 by from easy to work with turbo tax walked me through every step of filing!!
Date published: 2021-03-15
Rated 5 out of 5 by from Rachel is Awesome Rachel exceeded my expectations! She was very caring, attentive and exceptional at her job. She was very confident in her knowledge which made me feel very comfortable working with her. She gave me the best experience I’ve ever had at TurboTax. Give her a raise!
Date published: 2021-03-15
Rated 3 out of 5 by from turbo tax is good its an ok experience i will use it again next year
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6229
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Needs better Cryptocurrency Tools Everything was smooth until I went to report Crypto transactions. Had to use and pay for a third-party app (CoinTracker) to download a CSV file that TurboTax would accept.
Date published: 2021-03-15
Rated 3 out of 5 by from Pretty good - needs better integration I bought QuickBooks Online in 2020 to upgrade from an older desktop version of Quickbooks. I fully expected to be able to quickly import my QBO info into TT Business. This was not possible. This should be fixed asap.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy and user friendly I am unable to have the time or the ability to stress out about taxes. Been using Turbo Tax for years and it just gets easier and easier.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbotax was very helpful The whole thing was very easy to use. I didn't have to guess, it answered all of my questions.
Date published: 2021-03-15
Rated 5 out of 5 by from Big Hit! Really worked well to guide me through my federal and state returns.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Got It Done Used Turbo Tax for filing jointly first time. Easy to use and guided me through the process with ease
Date published: 2021-03-15
Rated 3 out of 5 by from Buttons hard to read TurboTax continues (year after year) to ignore the needs of the color-blind user. Your choice buttons ("Done", for example) are impossible to read without clicking on them and changing their contrast. Buttons should have a high monochrome contrast between the button and its label. Pastels don't cut it. Unsaturated shades don't cut it. Can the aesthetics and give us old-fashioned white print on a black background or vise-versa.
Date published: 2021-03-15
Rated 5 out of 5 by from easy to work with turbo tax walked me through every step of filing!!
Date published: 2021-03-15
Rated 5 out of 5 by from Rachel is Awesome Rachel exceeded my expectations! She was very caring, attentive and exceptional at her job. She was very confident in her knowledge which made me feel very comfortable working with her. She gave me the best experience I’ve ever had at TurboTax. Give her a raise!
Date published: 2021-03-15
Rated 3 out of 5 by from turbo tax is good its an ok experience i will use it again next year
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6229