TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Super friendly Was able to answer all my questions. She was very friendly and knowledgeable
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Outstandind TurboTax was easy to use.. I have been using is for many years.
Date published: 2021-03-25
Rated 4 out of 5 by from turbotax is pretty good Overall, Turbo tax works for me. However, I have had a request for last year and this year and that is to allow me to fill in Schedule A as a worksheet. Because of the tax law change, we don't itemize however, I want to fill that schedule out to act as a reminder of my deductions across the board. The year before, I had to fake a large expense to get it to print. This year, nothing I did would cause it to print. So I went to the IRS site and printed a copy and filled it out by hand....Lame!!! Please, Please allow me to enter my deductions as i used to and allow me to print it for my tax records (please make it a turbo tax worksheet.)
Date published: 2021-03-25
Rated 5 out of 5 by from very easy to use Very intuitive, I have been using for tears. great product.
Date published: 2021-03-25
Rated 4 out of 5 by from Worked Well - Mostly With one exception, this was a easy-to-use, well organized product. I prefer it to the on-line product because it has a Forms View and generally has a good ability to look at the underlying calculations that the software performs. The key exception was processing of shareholder payroll. The software asks you to enter shareholder payroll in multiple places, sometimes deleting it from where you previously entered it and sometimes duplicating the deducation. This functionality needs work.
Date published: 2021-03-25
Rated 3 out of 5 by from Turbotax makes it easy Turbotax makes filing very easy but i think it's overpriced!
Date published: 2021-03-25
Rated 5 out of 5 by from Wowowowow So nice and easy to follow and sexy interface, worth the process.
Date published: 2021-03-25
Rated 5 out of 5 by from east to use easy to use, a real time saver, used several times in the past
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Amazing!! Hope was very good at helping through the process, she was patient and even held conversation throughout the process and was eager to Help
Date published: 2021-03-25
Rated 3 out of 5 by from IT IS OK I HATE THAT THEY DID MY CITY TAXES WHEN THEY DO NOT KNOW THE LAW FOR THE CITY
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super friendly Was able to answer all my questions. She was very friendly and knowledgeable
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Outstandind TurboTax was easy to use.. I have been using is for many years.
Date published: 2021-03-25
Rated 4 out of 5 by from turbotax is pretty good Overall, Turbo tax works for me. However, I have had a request for last year and this year and that is to allow me to fill in Schedule A as a worksheet. Because of the tax law change, we don't itemize however, I want to fill that schedule out to act as a reminder of my deductions across the board. The year before, I had to fake a large expense to get it to print. This year, nothing I did would cause it to print. So I went to the IRS site and printed a copy and filled it out by hand....Lame!!! Please, Please allow me to enter my deductions as i used to and allow me to print it for my tax records (please make it a turbo tax worksheet.)
Date published: 2021-03-25
Rated 5 out of 5 by from very easy to use Very intuitive, I have been using for tears. great product.
Date published: 2021-03-25
Rated 4 out of 5 by from Worked Well - Mostly With one exception, this was a easy-to-use, well organized product. I prefer it to the on-line product because it has a Forms View and generally has a good ability to look at the underlying calculations that the software performs. The key exception was processing of shareholder payroll. The software asks you to enter shareholder payroll in multiple places, sometimes deleting it from where you previously entered it and sometimes duplicating the deducation. This functionality needs work.
Date published: 2021-03-25
Rated 3 out of 5 by from Turbotax makes it easy Turbotax makes filing very easy but i think it's overpriced!
Date published: 2021-03-25
Rated 5 out of 5 by from Wowowowow So nice and easy to follow and sexy interface, worth the process.
Date published: 2021-03-25
Rated 5 out of 5 by from east to use easy to use, a real time saver, used several times in the past
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Amazing!! Hope was very good at helping through the process, she was patient and even held conversation throughout the process and was eager to Help
Date published: 2021-03-25
Rated 3 out of 5 by from IT IS OK I HATE THAT THEY DID MY CITY TAXES WHEN THEY DO NOT KNOW THE LAW FOR THE CITY
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6228