TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy and quick It was quick and easy to file my taxes. I went with the free version because I like money in my pocket. Next year, I may consider upgrading.
Date published: 2021-03-16
Rated 5 out of 5 by from easy awesome to follow and very helpful. I used it before about three years ago, and now I am happy to use it again.
Date published: 2021-03-16
Rated 5 out of 5 by from Great Experience I had to contact a tax expert three times. All three times the wait wasn't horrible and the experts were great. TT cover every issue I was concerned about.
Date published: 2021-03-16
Rated 5 out of 5 by from awesome it was great. I like turbo tax it is very affective.
Date published: 2021-03-16
Rated 5 out of 5 by from easy and great every year love the ease of use, proven accuracy and dependable results
Date published: 2021-03-16
Rated 5 out of 5 by from Fast and Easy Even though I used the free method, it was super easy and fast, if I didn't understand something it explaned to me what it was and why it was happening. I filed while at work when it was busy!! I will defently be using Turbo again!!
Date published: 2021-03-16
Rated 3 out of 5 by from Very buggy this year I had lots of difficulty with items transferring from the worksheets to the 1040 form. For example, I filled out the home mortgage worksheet accurately, but it would not update in the Schedule A. The problem that creates is that the software then defaulted to the standard deduction rather than our full itemized deductions, resulting in a much higher amount due. The only workaround was to manually edit the Schedule A to the correct amount. There were similar transfer errors as well, but they were not significant.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is awesome and very helpful I've been using turbo tax for years now and love it!
Date published: 2021-03-16
Rated 5 out of 5 by from ALWAYS HELPFUL It is easy to use and I'm always satisfied when I'm finished. This program makes a tedious task less so. Thank you but wish it cost less for seniors
Date published: 2021-03-16
Rated 5 out of 5 by from Better results then my (now former) CPA I was surprised by the amount I owed in Federal taxes when I received my return from the CPA, thank goodness I did not have him send it in. I got TurboTax to see if my results differed, and boy did they. It is very evident that my CPA did not go through my return and all my documents thoroughly. I simply entered all the requested information and, although it was labor intensive, the $1200 difference made it soooooo worth it. I was worried that perhaps I put something in the wrong area, and that somehow my entries were fraudulent, but I went back through everything and it all worked out the same. The final tax review done by TurboTax set my mind at ease.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6216
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and quick It was quick and easy to file my taxes. I went with the free version because I like money in my pocket. Next year, I may consider upgrading.
Date published: 2021-03-16
Rated 5 out of 5 by from easy awesome to follow and very helpful. I used it before about three years ago, and now I am happy to use it again.
Date published: 2021-03-16
Rated 5 out of 5 by from Great Experience I had to contact a tax expert three times. All three times the wait wasn't horrible and the experts were great. TT cover every issue I was concerned about.
Date published: 2021-03-16
Rated 5 out of 5 by from awesome it was great. I like turbo tax it is very affective.
Date published: 2021-03-16
Rated 5 out of 5 by from easy and great every year love the ease of use, proven accuracy and dependable results
Date published: 2021-03-16
Rated 5 out of 5 by from Fast and Easy Even though I used the free method, it was super easy and fast, if I didn't understand something it explaned to me what it was and why it was happening. I filed while at work when it was busy!! I will defently be using Turbo again!!
Date published: 2021-03-16
Rated 3 out of 5 by from Very buggy this year I had lots of difficulty with items transferring from the worksheets to the 1040 form. For example, I filled out the home mortgage worksheet accurately, but it would not update in the Schedule A. The problem that creates is that the software then defaulted to the standard deduction rather than our full itemized deductions, resulting in a much higher amount due. The only workaround was to manually edit the Schedule A to the correct amount. There were similar transfer errors as well, but they were not significant.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is awesome and very helpful I've been using turbo tax for years now and love it!
Date published: 2021-03-16
Rated 5 out of 5 by from ALWAYS HELPFUL It is easy to use and I'm always satisfied when I'm finished. This program makes a tedious task less so. Thank you but wish it cost less for seniors
Date published: 2021-03-16
Rated 5 out of 5 by from Better results then my (now former) CPA I was surprised by the amount I owed in Federal taxes when I received my return from the CPA, thank goodness I did not have him send it in. I got TurboTax to see if my results differed, and boy did they. It is very evident that my CPA did not go through my return and all my documents thoroughly. I simply entered all the requested information and, although it was labor intensive, the $1200 difference made it soooooo worth it. I was worried that perhaps I put something in the wrong area, and that somehow my entries were fraudulent, but I went back through everything and it all worked out the same. The final tax review done by TurboTax set my mind at ease.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6216