TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from I love turbotax They help me with figuring out my taxes love this service
Date published: 2021-03-16
Rated 1 out of 5 by from Makes me upgrade but doesn’t tell you cost!!! I have used TurboTax the last 4 years to file and this year because I have student loans now I have to pay for “delux”. Whatever that is. I needed to file by tonight so I signed into my PayPal and clicked continue but wasn’t shown payment amount before hand. It should have been free for me to efile in my state not $55. Also It doesn’t let me select which states I want to file now, I don’t have to file before april if I don’t owe taxes but it charged me another $55 to file in Illinois even though I filed a state agreement. On top of the $120 for “DeLUx”. Very upset and will be contacting for a refund of $110.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is awesome!!! My experience was excellent. I was helped all the way through. Phone action was excellent. This is a wonderful tax service. Keep up the good, professional work.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy to work with TurboTax They were able to pinpoint everything i needed to do to make this tax return nice and easy.
Date published: 2021-03-16
Rated 3 out of 5 by from Easy to Use Easy to use Turbo Tax but the fees are too expensive.
Date published: 2021-03-16
Rated 5 out of 5 by from Great Every helpful throughout my time and the way they help
Date published: 2021-03-16
Rated 5 out of 5 by from Great This was fast and sufficient and I definitely recommend this
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is great Fast and easy not hard at all. It didn’t take long at all
Date published: 2021-03-16
Rated 5 out of 5 by from its super helpful. It was easy to use, helped me a great deal.I was struggling for years and everything went well in an hour.
Date published: 2021-03-16
Rated 2 out of 5 by from Not Compatible with my QuickBooks Online My return took longer to complete since the QuickBooks online and Turbo Tax Business are not compatible so that my QuickBooks information can be uploaded to Turbo Tax for ease of Tax Preparation. I do like the format of Turbo Tax Business and I feel comfortable filing my returns on the software. Just need to get them linked together.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6209
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love turbotax They help me with figuring out my taxes love this service
Date published: 2021-03-16
Rated 1 out of 5 by from Makes me upgrade but doesn’t tell you cost!!! I have used TurboTax the last 4 years to file and this year because I have student loans now I have to pay for “delux”. Whatever that is. I needed to file by tonight so I signed into my PayPal and clicked continue but wasn’t shown payment amount before hand. It should have been free for me to efile in my state not $55. Also It doesn’t let me select which states I want to file now, I don’t have to file before april if I don’t owe taxes but it charged me another $55 to file in Illinois even though I filed a state agreement. On top of the $120 for “DeLUx”. Very upset and will be contacting for a refund of $110.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is awesome!!! My experience was excellent. I was helped all the way through. Phone action was excellent. This is a wonderful tax service. Keep up the good, professional work.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy to work with TurboTax They were able to pinpoint everything i needed to do to make this tax return nice and easy.
Date published: 2021-03-16
Rated 3 out of 5 by from Easy to Use Easy to use Turbo Tax but the fees are too expensive.
Date published: 2021-03-16
Rated 5 out of 5 by from Great Every helpful throughout my time and the way they help
Date published: 2021-03-16
Rated 5 out of 5 by from Great This was fast and sufficient and I definitely recommend this
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is great Fast and easy not hard at all. It didn’t take long at all
Date published: 2021-03-16
Rated 5 out of 5 by from its super helpful. It was easy to use, helped me a great deal.I was struggling for years and everything went well in an hour.
Date published: 2021-03-16
Rated 2 out of 5 by from Not Compatible with my QuickBooks Online My return took longer to complete since the QuickBooks online and Turbo Tax Business are not compatible so that my QuickBooks information can be uploaded to Turbo Tax for ease of Tax Preparation. I do like the format of Turbo Tax Business and I feel comfortable filing my returns on the software. Just need to get them linked together.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6209