TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from very simple to use very simple and easy, this is my fourth year. takes about one hour to complete.
Date published: 2021-03-15
Rated 4 out of 5 by from Another year down thanks to Turbo Tax Had to make some changes and amend a return previously filed. I don't know why these can't be file electronically!
Date published: 2021-03-15
Rated 1 out of 5 by from Turbotax is horrible I am using TurboTax business version for 3 consective years. It gave me surprise EVERY YEAR! Especially this year. Firstly, it can not be activated. I spent two hours on the phone and then they told me I need to change my screen resolution to the lowest. What is that? Secondly, at the time of filing. It insists on me filling out the VA 502A schedule even if it has nothing to do with me. I searched the forum and found many people have the same issue. And all the solutions do not work for me. I am currently waiting for another 2 hours now...
Date published: 2021-03-15
Rated 5 out of 5 by from That was easy and fast! They walked me through it, super easy and fast and got a maximum refund
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 Turbotax First time filer and was fairly easy. Recommended by fiance.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Turbo Tax was easy to use! I was able to submit my return in just a couple of hours!
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax It worked well and it was very time consuming but we got through it
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is so easy to use! TurboTax is so easy to use! Nothing but great experiences!
Date published: 2021-03-15
Rated 1 out of 5 by from TurboTax isn't free. I think it's absolutely ridiculous that I had to receive this education tax break/grant which then forced me to pay more money than the money I would be receiving from said tax break. I would like to understand why exactly I needed to pay $110 for this "deluxe" service? If I had known I would end up paying more, I just would not have taken the tax break/grant.
Date published: 2021-03-15
Rated 5 out of 5 by from User Friendly Tax Preparation Software My daughter helps me to input my information. Very easy to understand.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6198
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very simple to use very simple and easy, this is my fourth year. takes about one hour to complete.
Date published: 2021-03-15
Rated 4 out of 5 by from Another year down thanks to Turbo Tax Had to make some changes and amend a return previously filed. I don't know why these can't be file electronically!
Date published: 2021-03-15
Rated 1 out of 5 by from Turbotax is horrible I am using TurboTax business version for 3 consective years. It gave me surprise EVERY YEAR! Especially this year. Firstly, it can not be activated. I spent two hours on the phone and then they told me I need to change my screen resolution to the lowest. What is that? Secondly, at the time of filing. It insists on me filling out the VA 502A schedule even if it has nothing to do with me. I searched the forum and found many people have the same issue. And all the solutions do not work for me. I am currently waiting for another 2 hours now...
Date published: 2021-03-15
Rated 5 out of 5 by from That was easy and fast! They walked me through it, super easy and fast and got a maximum refund
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 Turbotax First time filer and was fairly easy. Recommended by fiance.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Turbo Tax was easy to use! I was able to submit my return in just a couple of hours!
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax It worked well and it was very time consuming but we got through it
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is so easy to use! TurboTax is so easy to use! Nothing but great experiences!
Date published: 2021-03-15
Rated 1 out of 5 by from TurboTax isn't free. I think it's absolutely ridiculous that I had to receive this education tax break/grant which then forced me to pay more money than the money I would be receiving from said tax break. I would like to understand why exactly I needed to pay $110 for this "deluxe" service? If I had known I would end up paying more, I just would not have taken the tax break/grant.
Date published: 2021-03-15
Rated 5 out of 5 by from User Friendly Tax Preparation Software My daughter helps me to input my information. Very easy to understand.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6198