TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Thank you Fast, accurate and inexpensive. Got to do direct deposit.
Date published: 2023-01-20
Rated 5 out of 5 by from Loved it! I have been using Turbo Tax for a couple years now and I have got to say... it's so easy, so accessible, and very trustworthy. I haven't encountered any issues thus far. All my documents are safely stored on my account and can access them whenever I need to.
Date published: 2023-01-20
Rated 5 out of 5 by from Easy to use Easy to maneuver. Would recommend for others. Will continue to use.
Date published: 2023-01-20
Rated 4 out of 5 by from I like Turbotax but.. I think the offerings are good. The option to upgrade the product is good as well. I HATE the fee for paying for your preperation out of your taxes. I believe it is uncalled for. Other than the fact that I hate fees, the service is good.
Date published: 2023-01-20
Rated 5 out of 5 by from Childs Play Extremely easy to use, prompted the whole way through and plenty chances to go back and correct or check on anything that you may be unsure of.
Date published: 2023-01-20
Rated 5 out of 5 by from TURBOTAX IS AWSOME I T WAS MY FIRST TRY AND EVERYTHING WENT VERY GOOD I WOULD RECOMMEND MY FAMILY AND FREINDS
Date published: 2023-01-20
Rated 5 out of 5 by from tax This website was super simple to use and very fast it took no time at all.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo tax is great!!!!!!!:] Turbo tax is easy to use with the opportunity to be helped if you run into complications. Had no problems simple and completed in a short period of time.
Date published: 2023-01-20
Rated 4 out of 5 by from Turbo Tax is Easy I normally use TurboTax when I do my taxes. It is extremely easy and helpful. I wish they would have disclosed there would be an additional fee charged to have their Deluxe service fee deducted from my refund. I ended up paying double the normal rate. Had I known I would have just paid the fee with my card at the time of submission.
Date published: 2023-01-20
Rated 4 out of 5 by from TURBOTAX REVIEW MOST AFFORDABLE SELF EXPLAINATORY GREAT FOR STANDARD TAXES IVE DONE MY TAXES FOR YEARS BUT THIS YEAR ITS STATING IM NEW CANT LOCATE MY PREVIOUS YEARS TAXES EARLIER YEARS I NEVER PAID OVER THE YEARS THAT CHANGED BUT OVEREALL LIKE I SAID THEY ARE THE MOST AFFORDABLE FOR THE SERVICE IM PROVIDED. BECAUSE OF THIS I WILL NOT GO BACK TO OTHER TAX PREPARERS UNLESS IT BECOMES UNAFFORDABLE.
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 6198
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Thank you Fast, accurate and inexpensive. Got to do direct deposit.
Date published: 2023-01-20
Rated 5 out of 5 by from Loved it! I have been using Turbo Tax for a couple years now and I have got to say... it's so easy, so accessible, and very trustworthy. I haven't encountered any issues thus far. All my documents are safely stored on my account and can access them whenever I need to.
Date published: 2023-01-20
Rated 5 out of 5 by from Easy to use Easy to maneuver. Would recommend for others. Will continue to use.
Date published: 2023-01-20
Rated 4 out of 5 by from I like Turbotax but.. I think the offerings are good. The option to upgrade the product is good as well. I HATE the fee for paying for your preperation out of your taxes. I believe it is uncalled for. Other than the fact that I hate fees, the service is good.
Date published: 2023-01-20
Rated 5 out of 5 by from Childs Play Extremely easy to use, prompted the whole way through and plenty chances to go back and correct or check on anything that you may be unsure of.
Date published: 2023-01-20
Rated 5 out of 5 by from TURBOTAX IS AWSOME I T WAS MY FIRST TRY AND EVERYTHING WENT VERY GOOD I WOULD RECOMMEND MY FAMILY AND FREINDS
Date published: 2023-01-20
Rated 5 out of 5 by from tax This website was super simple to use and very fast it took no time at all.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo tax is great!!!!!!!:] Turbo tax is easy to use with the opportunity to be helped if you run into complications. Had no problems simple and completed in a short period of time.
Date published: 2023-01-20
Rated 4 out of 5 by from Turbo Tax is Easy I normally use TurboTax when I do my taxes. It is extremely easy and helpful. I wish they would have disclosed there would be an additional fee charged to have their Deluxe service fee deducted from my refund. I ended up paying double the normal rate. Had I known I would have just paid the fee with my card at the time of submission.
Date published: 2023-01-20
Rated 4 out of 5 by from TURBOTAX REVIEW MOST AFFORDABLE SELF EXPLAINATORY GREAT FOR STANDARD TAXES IVE DONE MY TAXES FOR YEARS BUT THIS YEAR ITS STATING IM NEW CANT LOCATE MY PREVIOUS YEARS TAXES EARLIER YEARS I NEVER PAID OVER THE YEARS THAT CHANGED BUT OVEREALL LIKE I SAID THEY ARE THE MOST AFFORDABLE FOR THE SERVICE IM PROVIDED. BECAUSE OF THIS I WILL NOT GO BACK TO OTHER TAX PREPARERS UNLESS IT BECOMES UNAFFORDABLE.
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 6198