TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Experts put my mind at ease This year was a different year for me when it came to taxes, because I sold a house and then bought a house. I tried completing it myself but I was obviously doing something wrong as it was coming back saying I owed a lot in taxes. Thankfully, the expert was able to walk me through the correct way to file everything and put my mind at ease.
Date published: 2022-02-28
Rated 4 out of 5 by from Wasn't a good year, but got it done Overall TurboTax has been my best friend since I began my first filing journey but this year has had so many issues, I was just about done but had to completely restart because of their own technical issues. And the second time around was down to the final step and I couldn't get it to work and feared of losing it all again. But I had an amazing helper and we figured it out together with no frustration or push-ness (as I've experienced before)
Date published: 2022-02-28
Rated 5 out of 5 by from I use Turbo Tax every year -have been for a while! It is quick and easy for me! I'll use it again, next year!
Date published: 2022-02-28
Rated 5 out of 5 by from Its Great Its Great a good easy experience for everyone to do their taxes
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and convenient Easy to do and it doesn't require a lot of effort to file.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is easy Only a few places where not totally clear. Mostly self evident.
Date published: 2022-02-28
Rated 3 out of 5 by from Sneaky fees Be more up front with your fees. The initial fee is supplemented with a processing fee at the very end - sneaky
Date published: 2022-02-28
Rated 5 out of 5 by from Best thing since homemade bread easy. options, can go back & review. Additional info available at a click
Date published: 2022-02-28
Rated 4 out of 5 by from turbo tax is good and easy to understand. Couldn't find last yeas W-2 to fix some thing that needs fixing on website and help line wasn't much better. Still not sure what needed to be fixed if they have it already.
Date published: 2022-02-28
Rated 2 out of 5 by from Need improvement I've being using TT for years and this tax season I've experienced more issues than any other year...
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6197
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Experts put my mind at ease This year was a different year for me when it came to taxes, because I sold a house and then bought a house. I tried completing it myself but I was obviously doing something wrong as it was coming back saying I owed a lot in taxes. Thankfully, the expert was able to walk me through the correct way to file everything and put my mind at ease.
Date published: 2022-02-28
Rated 4 out of 5 by from Wasn't a good year, but got it done Overall TurboTax has been my best friend since I began my first filing journey but this year has had so many issues, I was just about done but had to completely restart because of their own technical issues. And the second time around was down to the final step and I couldn't get it to work and feared of losing it all again. But I had an amazing helper and we figured it out together with no frustration or push-ness (as I've experienced before)
Date published: 2022-02-28
Rated 5 out of 5 by from I use Turbo Tax every year -have been for a while! It is quick and easy for me! I'll use it again, next year!
Date published: 2022-02-28
Rated 5 out of 5 by from Its Great Its Great a good easy experience for everyone to do their taxes
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and convenient Easy to do and it doesn't require a lot of effort to file.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is easy Only a few places where not totally clear. Mostly self evident.
Date published: 2022-02-28
Rated 3 out of 5 by from Sneaky fees Be more up front with your fees. The initial fee is supplemented with a processing fee at the very end - sneaky
Date published: 2022-02-28
Rated 5 out of 5 by from Best thing since homemade bread easy. options, can go back & review. Additional info available at a click
Date published: 2022-02-28
Rated 4 out of 5 by from turbo tax is good and easy to understand. Couldn't find last yeas W-2 to fix some thing that needs fixing on website and help line wasn't much better. Still not sure what needed to be fixed if they have it already.
Date published: 2022-02-28
Rated 2 out of 5 by from Need improvement I've being using TT for years and this tax season I've experienced more issues than any other year...
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6197