TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from great It was a good experience. Will use again next year
Date published: 2021-03-25
Rated 4 out of 5 by from Ok Not exactly free. paid $250 out of my return. otherwise a good product/service!
Date published: 2021-03-25
Rated 4 out of 5 by from Turbotax is Greeeaaattt. I've always had great results from using, first, Mac-n-Tax, then, TurboTax, since 1993, until this year, when we had to update our software in order to continue using this software. Looks like next year we will have to update again. It would be nice if we could still use TurboTax with older software, but maybe that is not possible from your end. Thanks, CT.
Date published: 2021-03-25
Rated 5 out of 5 by from Started with MacInTax I am a sole proprietor with two different businesses plus my families investment income and retirement income. I like Turbo Tax because I can randomly fill in information in an order that suites me, not a linear lockstep of what someone else thinks is orderly. The fact that I can always jump to the real forms and see what has been entered and calculated is a real plus. My only suggestion is to stop requiring me to upgrade my operating system so often and, as a side effect of that, my hardware. I don't need all of the modern frills.
Date published: 2021-03-25
Rated 5 out of 5 by from descriptive i have used Turbo tax since 1997 there is no better
Date published: 2021-03-25
Rated 2 out of 5 by from N/A Your system would not download my state return for me to complete
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax makes my life simple Followed the guidance step by step and it was easy. Been a user of TurboTax since it first came out on floppy disks - love it.
Date published: 2021-03-25
Rated 4 out of 5 by from Turbo Tax was helpful, needed some clarity 1. The calculator for the mortgage points was a bit confusing; I bought the home in 2006 not 2008, but the focus seemed to be on 2008. I entered the points from the HUD but it seems that was not necessary. 2. The tool indicated that I have to file State tax in FL, But I did not have any state tax so I did not understand this request. 3. Tool says I own a business; I am a realtor with a home office.
Date published: 2021-03-25
Rated 5 out of 5 by from just love turbo tax very easy and have been using it for years to do mine and my father's taxes and we are very happy with this product
Date published: 2021-03-25
Rated 5 out of 5 by from Incredibly easy to use and accurate All you do is answer questions and it prepares and then electronically files your return. Help available at any time. The 'help virtual assistant' is virtually useless; but you can react a human in under a minute at any time. And, they are AWESOME!
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6179
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from great It was a good experience. Will use again next year
Date published: 2021-03-25
Rated 4 out of 5 by from Ok Not exactly free. paid $250 out of my return. otherwise a good product/service!
Date published: 2021-03-25
Rated 4 out of 5 by from Turbotax is Greeeaaattt. I've always had great results from using, first, Mac-n-Tax, then, TurboTax, since 1993, until this year, when we had to update our software in order to continue using this software. Looks like next year we will have to update again. It would be nice if we could still use TurboTax with older software, but maybe that is not possible from your end. Thanks, CT.
Date published: 2021-03-25
Rated 5 out of 5 by from Started with MacInTax I am a sole proprietor with two different businesses plus my families investment income and retirement income. I like Turbo Tax because I can randomly fill in information in an order that suites me, not a linear lockstep of what someone else thinks is orderly. The fact that I can always jump to the real forms and see what has been entered and calculated is a real plus. My only suggestion is to stop requiring me to upgrade my operating system so often and, as a side effect of that, my hardware. I don't need all of the modern frills.
Date published: 2021-03-25
Rated 5 out of 5 by from descriptive i have used Turbo tax since 1997 there is no better
Date published: 2021-03-25
Rated 2 out of 5 by from N/A Your system would not download my state return for me to complete
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax makes my life simple Followed the guidance step by step and it was easy. Been a user of TurboTax since it first came out on floppy disks - love it.
Date published: 2021-03-25
Rated 4 out of 5 by from Turbo Tax was helpful, needed some clarity 1. The calculator for the mortgage points was a bit confusing; I bought the home in 2006 not 2008, but the focus seemed to be on 2008. I entered the points from the HUD but it seems that was not necessary. 2. The tool indicated that I have to file State tax in FL, But I did not have any state tax so I did not understand this request. 3. Tool says I own a business; I am a realtor with a home office.
Date published: 2021-03-25
Rated 5 out of 5 by from just love turbo tax very easy and have been using it for years to do mine and my father's taxes and we are very happy with this product
Date published: 2021-03-25
Rated 5 out of 5 by from Incredibly easy to use and accurate All you do is answer questions and it prepares and then electronically files your return. Help available at any time. The 'help virtual assistant' is virtually useless; but you can react a human in under a minute at any time. And, they are AWESOME!
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6179