TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax made it so easy! I was postponing the process of filing for my taxes, but TurboTax honestly made it a breeze, and I'm totally ready to do it again next year.
Date published: 2021-03-16
Rated 1 out of 5 by from TURBO TAX STATE EFILE DOES NOT WORK STATE RETURN WILL NOT WORK FOR EFILE. SOFTWARE WILL NOT LET YOU EFILE STATE RETURN UNLESS IT IS DONE AT SAME TIME YOU EFILE FEDERAL RETURN. REPRESENTATIVE A TURBO TAX COULD NOT HELP.
Date published: 2021-03-16
Rated 2 out of 5 by from First year we experienced significant issues I followed the prompts, responded to questions, and sometimes learned that we didn't qualify for tax breaks based on our responses - however the forms that were started were save and we were sent back to these forms at the end saying they needed to be fixed! Wasted hours on this (with turbo tax agents on the line who could not figure it out!)
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Awesome My preparer was very helpful he helped me resolve my issues even though I wasn’t able to efile he still helped me
Date published: 2021-03-16
Rated 5 out of 5 by from So easy and thorough! At first I was going to owe money but with the questions TurboTax asked, I ended up with a big refund.
Date published: 2021-03-16
Rated 5 out of 5 by from if I can anyone can I just follow the prompts Then I answered the questions
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Thorough and Reliable I've used Turbo Tax for 20 years or more. This year was quite easy. Questions are mostly clear and easily understood. Ability to Import data from major financial institutions is very helpful. I would recommend Turbo Tax to everyone who is semi computer literate.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax Saved Me Mentally This was my first year filing taxes as a self-employed individual and I was PANICKING. I knew I had a bunch of write-offs, deductions and worked for multiple people before I became self-employed... so I figured it would be complicated and messy. TurboTax made it so easy to input all of my information and claim the stimulus payments I never received during 2020. It was incredibly easy to use and I was able to file in under an hour!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Simple and Easy Doing my taxes myself was so simple. All the notes available along the way were very helpful.
Date published: 2021-03-16
Rated 5 out of 5 by from Quick and easy I was able to complete in just a little over an hour!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6178
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax made it so easy! I was postponing the process of filing for my taxes, but TurboTax honestly made it a breeze, and I'm totally ready to do it again next year.
Date published: 2021-03-16
Rated 1 out of 5 by from TURBO TAX STATE EFILE DOES NOT WORK STATE RETURN WILL NOT WORK FOR EFILE. SOFTWARE WILL NOT LET YOU EFILE STATE RETURN UNLESS IT IS DONE AT SAME TIME YOU EFILE FEDERAL RETURN. REPRESENTATIVE A TURBO TAX COULD NOT HELP.
Date published: 2021-03-16
Rated 2 out of 5 by from First year we experienced significant issues I followed the prompts, responded to questions, and sometimes learned that we didn't qualify for tax breaks based on our responses - however the forms that were started were save and we were sent back to these forms at the end saying they needed to be fixed! Wasted hours on this (with turbo tax agents on the line who could not figure it out!)
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Awesome My preparer was very helpful he helped me resolve my issues even though I wasn’t able to efile he still helped me
Date published: 2021-03-16
Rated 5 out of 5 by from So easy and thorough! At first I was going to owe money but with the questions TurboTax asked, I ended up with a big refund.
Date published: 2021-03-16
Rated 5 out of 5 by from if I can anyone can I just follow the prompts Then I answered the questions
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Thorough and Reliable I've used Turbo Tax for 20 years or more. This year was quite easy. Questions are mostly clear and easily understood. Ability to Import data from major financial institutions is very helpful. I would recommend Turbo Tax to everyone who is semi computer literate.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax Saved Me Mentally This was my first year filing taxes as a self-employed individual and I was PANICKING. I knew I had a bunch of write-offs, deductions and worked for multiple people before I became self-employed... so I figured it would be complicated and messy. TurboTax made it so easy to input all of my information and claim the stimulus payments I never received during 2020. It was incredibly easy to use and I was able to file in under an hour!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Simple and Easy Doing my taxes myself was so simple. All the notes available along the way were very helpful.
Date published: 2021-03-16
Rated 5 out of 5 by from Quick and easy I was able to complete in just a little over an hour!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6178