TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from What I always use! I've done my own taxes the past 5 years using Turbo. Never any problems, easy to understand.. wouldn't use anyone else! Thanks Turbo!!
Date published: 2022-02-28
Rated 5 out of 5 by from Great tool Old and can not see well. This tool helps me get it done
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was super easy! This was super easy to use. The tool walked me all the way through the process and was simple and fast!
Date published: 2022-02-28
Rated 5 out of 5 by from Great Experience! It was easy to use and I felt very secure using it!
Date published: 2022-02-28
Rated 5 out of 5 by from Did the job It did the job. Rechecked a lot which was good for me.
Date published: 2022-02-28
Rated 5 out of 5 by from Outstanding Program!!! Easy to use in all areas. Good Experience always! Easy to use in all areas. Designed for the common user.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Easy process with much less time than doing it manually.
Date published: 2022-02-28
Rated 4 out of 5 by from Fairly User-Friendly I have used TurboTax many years in a row with ease. This year, I had two W2s from the same employer, due to a move of residence last December, and doing my taxes was very tricky. I had a lot of trouble getting a live person on the phone after several attempts, but I'm still giving a very good rating because on the third call, I got an amazing person who stayed with me for an hour and did all sorts of research and calculations and got me situated. She really made the difference.
Date published: 2022-02-28
Rated 3 out of 5 by from Charged more than anticipated Parts of the forms were confusing and I was not informed that cost would double when I had funds removed from my refund. Tried to work with free short form. Did not tell me why I could not use.
Date published: 2022-02-28
Rated 5 out of 5 by from SO easy! I was unemployed all of 2020 and was dreading having to file taxes now that I am working again. I moved from a state without state income tax to one that did, and the thought of having to do both federal and state was giving me anxiety. turbo tax made it so easy, they explained everything in a simple way that I wasn't overwhelmed or confused. thank you!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6178
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from What I always use! I've done my own taxes the past 5 years using Turbo. Never any problems, easy to understand.. wouldn't use anyone else! Thanks Turbo!!
Date published: 2022-02-28
Rated 5 out of 5 by from Great tool Old and can not see well. This tool helps me get it done
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was super easy! This was super easy to use. The tool walked me all the way through the process and was simple and fast!
Date published: 2022-02-28
Rated 5 out of 5 by from Great Experience! It was easy to use and I felt very secure using it!
Date published: 2022-02-28
Rated 5 out of 5 by from Did the job It did the job. Rechecked a lot which was good for me.
Date published: 2022-02-28
Rated 5 out of 5 by from Outstanding Program!!! Easy to use in all areas. Good Experience always! Easy to use in all areas. Designed for the common user.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Easy process with much less time than doing it manually.
Date published: 2022-02-28
Rated 4 out of 5 by from Fairly User-Friendly I have used TurboTax many years in a row with ease. This year, I had two W2s from the same employer, due to a move of residence last December, and doing my taxes was very tricky. I had a lot of trouble getting a live person on the phone after several attempts, but I'm still giving a very good rating because on the third call, I got an amazing person who stayed with me for an hour and did all sorts of research and calculations and got me situated. She really made the difference.
Date published: 2022-02-28
Rated 3 out of 5 by from Charged more than anticipated Parts of the forms were confusing and I was not informed that cost would double when I had funds removed from my refund. Tried to work with free short form. Did not tell me why I could not use.
Date published: 2022-02-28
Rated 5 out of 5 by from SO easy! I was unemployed all of 2020 and was dreading having to file taxes now that I am working again. I moved from a state without state income tax to one that did, and the thought of having to do both federal and state was giving me anxiety. turbo tax made it so easy, they explained everything in a simple way that I wasn't overwhelmed or confused. thank you!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6178