TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Rated 5 out of 5 by
HMFFam from
Turbotax is a simple tax return tool
Turbotax is a simple software that is easy to follow. Also allows for uploading W2s which makes it convenient. It also holds prior information so you don't have to enter all information from previous years.
Date published: 2022-02-27
Rated 5 out of 5 by
Donnie1969 from
Great
Very easy an helpful needed no help very Very self-explanatory it was really really easy
Date published: 2022-02-27
Rated 2 out of 5 by
jaymznis from
not great
took me way to long for stupid things and the constant upsell is incredibly annoying
Date published: 2022-02-27
Rated 2 out of 5 by
Efeekj from
Met Expectations
I've been using Turbo Tax for 8 years. In that time, I appreciate how easy the process was to follow. This year my experience was not as smooth as entire sections were not presented until the review was completed. At that time I was presented with mortgage payment information and 529 contributions, which significantly reduced my tax owed. Had this been presented earlier in the process like it was in previous years, I would not have been so concerned with seeking out what I potentially entered incorrectly. Overall, it worked out, but it was not the smooth process is has been in the past!
Date published: 2022-02-27
Rated 4 out of 5 by
mulletboy from
Good product
way too many pop ups, should be able to just say I've only got w-2 income & 1099. Takes a long time to go through all the questions that don't apply to most young people.
Date published: 2022-02-27
Rated 5 out of 5 by
Frigid from
AWESOME EXPERIENCE!
Thank you for all of the help! Simple, quick and to the point!
Date published: 2022-02-27
Rated 5 out of 5 by
Hello from CA from
Turbo Tax is helpful and beneficial.
I was able to get help quickly when I question arose.
Date published: 2022-02-27
Rated 5 out of 5 by
Mhoff1313 from
Easy and quick
TurboTax was easy and walked me through a few credits I didn't know about. Very happy.
Date published: 2022-02-27
Rated 5 out of 5 by
SP2021zzz from
Great Live Help
Randi was excellent at walking me through the "rejection" issue and refiling.
Date published: 2022-02-27
Rated 5 out of 5 by
DMcIn from
Turbo tax is awesome
Easy to use. Just read the questions and they will lead you the whole way.
All TurboTax® Offerings Reviews - Page 6164
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
HMFFam from
Turbotax is a simple tax return tool
Turbotax is a simple software that is easy to follow. Also allows for uploading W2s which makes it convenient. It also holds prior information so you don't have to enter all information from previous years.
Date published: 2022-02-27
Rated 5 out of 5 by
Donnie1969 from
Great
Very easy an helpful needed no help very Very self-explanatory it was really really easy
Date published: 2022-02-27
Rated 2 out of 5 by
jaymznis from
not great
took me way to long for stupid things and the constant upsell is incredibly annoying
Date published: 2022-02-27
Rated 2 out of 5 by
Efeekj from
Met Expectations
I've been using Turbo Tax for 8 years. In that time, I appreciate how easy the process was to follow. This year my experience was not as smooth as entire sections were not presented until the review was completed. At that time I was presented with mortgage payment information and 529 contributions, which significantly reduced my tax owed. Had this been presented earlier in the process like it was in previous years, I would not have been so concerned with seeking out what I potentially entered incorrectly. Overall, it worked out, but it was not the smooth process is has been in the past!
Date published: 2022-02-27
Rated 4 out of 5 by
mulletboy from
Good product
way too many pop ups, should be able to just say I've only got w-2 income & 1099. Takes a long time to go through all the questions that don't apply to most young people.
Date published: 2022-02-27
Rated 5 out of 5 by
Frigid from
AWESOME EXPERIENCE!
Thank you for all of the help! Simple, quick and to the point!
Date published: 2022-02-27
Rated 5 out of 5 by
Hello from CA from
Turbo Tax is helpful and beneficial.
I was able to get help quickly when I question arose.
Date published: 2022-02-27
Rated 5 out of 5 by
Mhoff1313 from
Easy and quick
TurboTax was easy and walked me through a few credits I didn't know about. Very happy.
Date published: 2022-02-27
Rated 5 out of 5 by
SP2021zzz from
Great Live Help
Randi was excellent at walking me through the "rejection" issue and refiling.
Date published: 2022-02-27
Rated 5 out of 5 by
DMcIn from
Turbo tax is awesome
Easy to use. Just read the questions and they will lead you the whole way.
All TurboTax® Offerings Reviews - Page 6164
Date published: 2022-02-27