TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbotax is a simple tax return tool Turbotax is a simple software that is easy to follow. Also allows for uploading W2s which makes it convenient. It also holds prior information so you don't have to enter all information from previous years.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Very easy an helpful needed no help very Very self-explanatory it was really really easy
Date published: 2022-02-27
Rated 2 out of 5 by from not great took me way to long for stupid things and the constant upsell is incredibly annoying
Date published: 2022-02-27
Rated 2 out of 5 by from Met Expectations I've been using Turbo Tax for 8 years. In that time, I appreciate how easy the process was to follow. This year my experience was not as smooth as entire sections were not presented until the review was completed. At that time I was presented with mortgage payment information and 529 contributions, which significantly reduced my tax owed. Had this been presented earlier in the process like it was in previous years, I would not have been so concerned with seeking out what I potentially entered incorrectly. Overall, it worked out, but it was not the smooth process is has been in the past!
Date published: 2022-02-27
Rated 4 out of 5 by from Good product way too many pop ups, should be able to just say I've only got w-2 income & 1099. Takes a long time to go through all the questions that don't apply to most young people.
Date published: 2022-02-27
Rated 5 out of 5 by from AWESOME EXPERIENCE! Thank you for all of the help! Simple, quick and to the point!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is helpful and beneficial. I was able to get help quickly when I question arose.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy and quick TurboTax was easy and walked me through a few credits I didn't know about. Very happy.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Live Help Randi was excellent at walking me through the "rejection" issue and refiling.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is awesome Easy to use. Just read the questions and they will lead you the whole way.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6164
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is a simple tax return tool Turbotax is a simple software that is easy to follow. Also allows for uploading W2s which makes it convenient. It also holds prior information so you don't have to enter all information from previous years.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Very easy an helpful needed no help very Very self-explanatory it was really really easy
Date published: 2022-02-27
Rated 2 out of 5 by from not great took me way to long for stupid things and the constant upsell is incredibly annoying
Date published: 2022-02-27
Rated 2 out of 5 by from Met Expectations I've been using Turbo Tax for 8 years. In that time, I appreciate how easy the process was to follow. This year my experience was not as smooth as entire sections were not presented until the review was completed. At that time I was presented with mortgage payment information and 529 contributions, which significantly reduced my tax owed. Had this been presented earlier in the process like it was in previous years, I would not have been so concerned with seeking out what I potentially entered incorrectly. Overall, it worked out, but it was not the smooth process is has been in the past!
Date published: 2022-02-27
Rated 4 out of 5 by from Good product way too many pop ups, should be able to just say I've only got w-2 income & 1099. Takes a long time to go through all the questions that don't apply to most young people.
Date published: 2022-02-27
Rated 5 out of 5 by from AWESOME EXPERIENCE! Thank you for all of the help! Simple, quick and to the point!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is helpful and beneficial. I was able to get help quickly when I question arose.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy and quick TurboTax was easy and walked me through a few credits I didn't know about. Very happy.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Live Help Randi was excellent at walking me through the "rejection" issue and refiling.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is awesome Easy to use. Just read the questions and they will lead you the whole way.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6164