TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to Use and Professional Help TurboTax worked very well with transferring info to populate my form from last year and the pros who called me back with answers to my questions helped me finish much faster than I expected!
Date published: 2021-03-15
Rated 5 out of 5 by from East East hob very helpful and fast for my first time filling
Date published: 2021-03-15
Rated 3 out of 5 by from Turbo Tax is frequently exasperating. Turbo Tax often sticks you in hopeless corners. Several traits that it's had for years and they can't seem ever fix are: On reviewing it will go to someplace it thinks there's a problem and leave it you to guess what it might be. Over and over. If during interview mode you go off on a tangent to see what that question is about then decide it doesn't apply to you and you back out to bypass that train of the interview. Subsequently you will be hit by review errors because Turbo Tax checked boxes on forms you visited but was too stupid to uncheck them as you backed out. Often after fighting with all this you "review" half a dozen times then finally proceed to "submit". Halfway thru the submit process, "We found some issues!! We need to review again." Really? How can this be possible? We already passed the review a bunch of times.
Date published: 2021-03-15
Rated 3 out of 5 by from should be easier Payment was a pain, despite the fact I have used the product for three years it still defaults to an address from three years ago. New non tax credit for non itemizers didn't work right, had to spend half an hour trying to fix and then google for how to fix (had to use itemize menu and enter donations there). Had to enter the same info in multiple locations, didn't carry over from one section to the next.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Awesome I like how all the questions and answers are asked and corrected if needed very fast. Its just awesome. I will tell others about this
Date published: 2021-03-15
Rated 5 out of 5 by from Love TurboTax Shoulda done TurboTax from the start of my life. Would definitely rather do my own taxes here, then pay someone to do it.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy It was very easy to use. My taxes are usually easy to do by myself for free.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax was easy to use TurboTax was easy to use and follow. I would recommend for anyone who wants to file.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome easy and simple to use. I want to recommend Turbo Tax to everybody.
Date published: 2021-03-15
Rated 5 out of 5 by from Honestly so easy Everything was multiple choice and easy to understand
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6162
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to Use and Professional Help TurboTax worked very well with transferring info to populate my form from last year and the pros who called me back with answers to my questions helped me finish much faster than I expected!
Date published: 2021-03-15
Rated 5 out of 5 by from East East hob very helpful and fast for my first time filling
Date published: 2021-03-15
Rated 3 out of 5 by from Turbo Tax is frequently exasperating. Turbo Tax often sticks you in hopeless corners. Several traits that it's had for years and they can't seem ever fix are: On reviewing it will go to someplace it thinks there's a problem and leave it you to guess what it might be. Over and over. If during interview mode you go off on a tangent to see what that question is about then decide it doesn't apply to you and you back out to bypass that train of the interview. Subsequently you will be hit by review errors because Turbo Tax checked boxes on forms you visited but was too stupid to uncheck them as you backed out. Often after fighting with all this you "review" half a dozen times then finally proceed to "submit". Halfway thru the submit process, "We found some issues!! We need to review again." Really? How can this be possible? We already passed the review a bunch of times.
Date published: 2021-03-15
Rated 3 out of 5 by from should be easier Payment was a pain, despite the fact I have used the product for three years it still defaults to an address from three years ago. New non tax credit for non itemizers didn't work right, had to spend half an hour trying to fix and then google for how to fix (had to use itemize menu and enter donations there). Had to enter the same info in multiple locations, didn't carry over from one section to the next.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Awesome I like how all the questions and answers are asked and corrected if needed very fast. Its just awesome. I will tell others about this
Date published: 2021-03-15
Rated 5 out of 5 by from Love TurboTax Shoulda done TurboTax from the start of my life. Would definitely rather do my own taxes here, then pay someone to do it.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy It was very easy to use. My taxes are usually easy to do by myself for free.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax was easy to use TurboTax was easy to use and follow. I would recommend for anyone who wants to file.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome easy and simple to use. I want to recommend Turbo Tax to everybody.
Date published: 2021-03-15
Rated 5 out of 5 by from Honestly so easy Everything was multiple choice and easy to understand
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6162