TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Asesome Loved the high quality of the site and its ease of use
Date published: 2022-02-27
Rated 3 out of 5 by from Good but frustrating at times The program was not accepting an input I was making and was miscalculating my taxes. What was worse it did not identify the step that was showing up incomplete because of this error and I ran through the process multiple times trying to locate the issue. Finally, I tried the software again on a later date and it worked.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Effective and Simple. Very easy to use and clearly explains all options for people still learning the ins and outs of basic tax practices.
Date published: 2022-02-27
Rated 4 out of 5 by from Easy to use, but definately not free Easy to use, especially if used before. Disappointed that they say the program is free, but then when you go to file the fees get stacked on
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax was easy and fast! I didn’t need any additional help but the site was super easy to navigate!
Date published: 2022-02-27
Rated 4 out of 5 by from So helpful and easo of mind. It was very helpful and asked for paperwork I didn't know I needed.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Excellent The whole process went smoothly.. I have used Turbo Tax for last 10+ years. Love it.
Date published: 2022-02-27
Rated 4 out of 5 by from Great live customer service Really enjoyed and appreciated the help I received from Danielle (CPA). She was amazing
Date published: 2022-02-27
Rated 5 out of 5 by from Y’all make it very simple! Great experience - especially with the Live Chat with Karen!
Date published: 2022-02-27
Rated 4 out of 5 by from Filing was simple I was able to go back and make corrections and additions without much trouble. I like seeing the running tally of what you owe, or what you will be refunded.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6161
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Asesome Loved the high quality of the site and its ease of use
Date published: 2022-02-27
Rated 3 out of 5 by from Good but frustrating at times The program was not accepting an input I was making and was miscalculating my taxes. What was worse it did not identify the step that was showing up incomplete because of this error and I ran through the process multiple times trying to locate the issue. Finally, I tried the software again on a later date and it worked.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Effective and Simple. Very easy to use and clearly explains all options for people still learning the ins and outs of basic tax practices.
Date published: 2022-02-27
Rated 4 out of 5 by from Easy to use, but definately not free Easy to use, especially if used before. Disappointed that they say the program is free, but then when you go to file the fees get stacked on
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax was easy and fast! I didn’t need any additional help but the site was super easy to navigate!
Date published: 2022-02-27
Rated 4 out of 5 by from So helpful and easo of mind. It was very helpful and asked for paperwork I didn't know I needed.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Excellent The whole process went smoothly.. I have used Turbo Tax for last 10+ years. Love it.
Date published: 2022-02-27
Rated 4 out of 5 by from Great live customer service Really enjoyed and appreciated the help I received from Danielle (CPA). She was amazing
Date published: 2022-02-27
Rated 5 out of 5 by from Y’all make it very simple! Great experience - especially with the Live Chat with Karen!
Date published: 2022-02-27
Rated 4 out of 5 by from Filing was simple I was able to go back and make corrections and additions without much trouble. I like seeing the running tally of what you owe, or what you will be refunded.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6161