TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from not as good as it was once was filled out turbo tax, answered all questions, passed audit, ended up filing electronically 3 times. Each time was rejected for the same reason. Repaired & transmitted three more times & was rejected three times. Deleted return & re did from scratch. filed 3 times & each time was rejected again!! Am seriously considering whether or not Turbo Tax will be my choice in the future.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy Peasy The instructions were very simple and directions and explanations were clear.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Great! I've been using Turbo Tax for years, it is great! It is easy to use and it is always accurate. It always give helpful explanations.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Awesome. This is the first time Ive used Turbo Tax and I was very pleased. It was easy to follow and use.
Date published: 2021-03-16
Rated 2 out of 5 by from Problems with turbotax Turbo tax would not let me efile my state return because it said my federal efile was not sent, which turbotax said it had been accepted by the irs. What is wrong? Also no response from case number 12675.
Date published: 2021-03-16
Rated 5 out of 5 by from Great!!!! Some changes, but OK. I will continue to use Turbo in the future
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Auwsome I have been using Turbo Tax online Edition for I believe 7 or so years, and never had a problem, all my questions were promptly answered correctly, so what does one want, for no cost?
Date published: 2021-03-16
Rated 4 out of 5 by from Glitch with NYS pensions being entered NYS pension not being listed as non taxable under normal heading. Had to enter it as Other NY Pension, automatically re entered as US Govt pension by program. Caused a little of confusion when came back as owing State tax!!!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome I will use TurboTax for the rest of my life.....so easy
Date published: 2021-03-16
Rated 5 out of 5 by from Owner Great This is a good experience.Will do it next year.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6161
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from not as good as it was once was filled out turbo tax, answered all questions, passed audit, ended up filing electronically 3 times. Each time was rejected for the same reason. Repaired & transmitted three more times & was rejected three times. Deleted return & re did from scratch. filed 3 times & each time was rejected again!! Am seriously considering whether or not Turbo Tax will be my choice in the future.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy Peasy The instructions were very simple and directions and explanations were clear.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Great! I've been using Turbo Tax for years, it is great! It is easy to use and it is always accurate. It always give helpful explanations.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Awesome. This is the first time Ive used Turbo Tax and I was very pleased. It was easy to follow and use.
Date published: 2021-03-16
Rated 2 out of 5 by from Problems with turbotax Turbo tax would not let me efile my state return because it said my federal efile was not sent, which turbotax said it had been accepted by the irs. What is wrong? Also no response from case number 12675.
Date published: 2021-03-16
Rated 5 out of 5 by from Great!!!! Some changes, but OK. I will continue to use Turbo in the future
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Auwsome I have been using Turbo Tax online Edition for I believe 7 or so years, and never had a problem, all my questions were promptly answered correctly, so what does one want, for no cost?
Date published: 2021-03-16
Rated 4 out of 5 by from Glitch with NYS pensions being entered NYS pension not being listed as non taxable under normal heading. Had to enter it as Other NY Pension, automatically re entered as US Govt pension by program. Caused a little of confusion when came back as owing State tax!!!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome I will use TurboTax for the rest of my life.....so easy
Date published: 2021-03-16
Rated 5 out of 5 by from Owner Great This is a good experience.Will do it next year.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6161