TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Glitch with NYS pensions being entered NYS pension not being listed as non taxable under normal heading. Had to enter it as Other NY Pension, automatically re entered as US Govt pension by program. Caused a little of confusion when came back as owing State tax!!!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome I will use TurboTax for the rest of my life.....so easy
Date published: 2021-03-16
Rated 5 out of 5 by from Owner Great This is a good experience.Will do it next year.
Date published: 2021-03-16
Rated 5 out of 5 by from So helpful This is my first time filing on my own so I didn't know anything so I'm so glad this exists
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great I feel like I'm technologically challenged, but Turbo Tax was easy and user-friendly. Will recommend to others and continue to use in the future.
Date published: 2021-03-16
Rated 5 out of 5 by from wonderful for years it has been really good - thank you very much
Date published: 2021-03-16
Rated 5 out of 5 by from Help was only a phone call away I got stuck twice, once was my fault and the second one was an unusual tax situation. Person on other end of phone helped
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Awesome!! This was very simple to do and what I didn't understand, was answered.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax Review Needs more work on reducing repetition of ID info like name and address. Directions were sometimes confusing; Moving back and forth among pages/screens to clarify/correct was taxing (no pun intended). I had to call one your agents for help. She was very helpful and deserves a raise!
Date published: 2021-03-16
Rated 5 out of 5 by from Great first experience!! I'm new to filing taxes on my own, and found out the turbo tax is really helpful and simple. Not complicated like I presumed.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6160
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Glitch with NYS pensions being entered NYS pension not being listed as non taxable under normal heading. Had to enter it as Other NY Pension, automatically re entered as US Govt pension by program. Caused a little of confusion when came back as owing State tax!!!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome I will use TurboTax for the rest of my life.....so easy
Date published: 2021-03-16
Rated 5 out of 5 by from Owner Great This is a good experience.Will do it next year.
Date published: 2021-03-16
Rated 5 out of 5 by from So helpful This is my first time filing on my own so I didn't know anything so I'm so glad this exists
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great I feel like I'm technologically challenged, but Turbo Tax was easy and user-friendly. Will recommend to others and continue to use in the future.
Date published: 2021-03-16
Rated 5 out of 5 by from wonderful for years it has been really good - thank you very much
Date published: 2021-03-16
Rated 5 out of 5 by from Help was only a phone call away I got stuck twice, once was my fault and the second one was an unusual tax situation. Person on other end of phone helped
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Awesome!! This was very simple to do and what I didn't understand, was answered.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax Review Needs more work on reducing repetition of ID info like name and address. Directions were sometimes confusing; Moving back and forth among pages/screens to clarify/correct was taxing (no pun intended). I had to call one your agents for help. She was very helpful and deserves a raise!
Date published: 2021-03-16
Rated 5 out of 5 by from Great first experience!! I'm new to filing taxes on my own, and found out the turbo tax is really helpful and simple. Not complicated like I presumed.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6160