TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome! Very easy to use. Clear directions. Chat associate was fantastic.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is easy and simple to use TurboTax shows you and guides you through the tax preparation process.
Date published: 2023-03-21
Rated 5 out of 5 by from Super easy to use! I'm 43 years old, and this was the first time I filed taxes on my own. I had to use premiere because I have investments. The program walked me through everything, including how to get past tax info from the irs website. I love it!
Date published: 2023-03-21
Rated 4 out of 5 by from Easy, but Expensive I paid a premium price for the Home and Business Edition, and ANOTHER $25 to e-file my state return. Going to rethink this for next year.
Date published: 2023-03-21
Rated 5 out of 5 by from good good produce would use again, still easier than paying
Date published: 2023-03-21
Rated 5 out of 5 by from GREAT Was able to do my own tax returns. Alwaws had to have them done professionally.
Date published: 2023-03-21
Rated 5 out of 5 by from I love Turbo tax Love how fast and convent Turbo tax is. Its really easy to use.
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo tax is pretty good to enter your information I did have a little problem with the software and had to sign out then later sign back in. But overall everything else is good
Date published: 2023-03-21
Rated 3 out of 5 by from Good User Interface but buggy at times and costly The User Interface works well in most instances, but at times it is still not clear how I should answer the question. It also is buggy (e.g. the software had both My Name and Company name checked off for my business; I had to finish that question then go back to check only one). Of course the price is high versus competition, and the separate fee for the Business Return is very high even if I have a simple K1.
Date published: 2023-03-21
Rated 4 out of 5 by from Huge filing price increase Victoria was very helpful and managed to give me a modest price reduction after I complained about an exorbitant increase to file from last year. I am a dedicated longtime user who has encouraged friends to use TT. For that I get hit with $50 increase on federal and $20 increase for state! Ridiculous.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6160
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome! Very easy to use. Clear directions. Chat associate was fantastic.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is easy and simple to use TurboTax shows you and guides you through the tax preparation process.
Date published: 2023-03-21
Rated 5 out of 5 by from Super easy to use! I'm 43 years old, and this was the first time I filed taxes on my own. I had to use premiere because I have investments. The program walked me through everything, including how to get past tax info from the irs website. I love it!
Date published: 2023-03-21
Rated 4 out of 5 by from Easy, but Expensive I paid a premium price for the Home and Business Edition, and ANOTHER $25 to e-file my state return. Going to rethink this for next year.
Date published: 2023-03-21
Rated 5 out of 5 by from good good produce would use again, still easier than paying
Date published: 2023-03-21
Rated 5 out of 5 by from GREAT Was able to do my own tax returns. Alwaws had to have them done professionally.
Date published: 2023-03-21
Rated 5 out of 5 by from I love Turbo tax Love how fast and convent Turbo tax is. Its really easy to use.
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo tax is pretty good to enter your information I did have a little problem with the software and had to sign out then later sign back in. But overall everything else is good
Date published: 2023-03-21
Rated 3 out of 5 by from Good User Interface but buggy at times and costly The User Interface works well in most instances, but at times it is still not clear how I should answer the question. It also is buggy (e.g. the software had both My Name and Company name checked off for my business; I had to finish that question then go back to check only one). Of course the price is high versus competition, and the separate fee for the Business Return is very high even if I have a simple K1.
Date published: 2023-03-21
Rated 4 out of 5 by from Huge filing price increase Victoria was very helpful and managed to give me a modest price reduction after I complained about an exorbitant increase to file from last year. I am a dedicated longtime user who has encouraged friends to use TT. For that I get hit with $50 increase on federal and $20 increase for state! Ridiculous.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6160