TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Rated 5 out of 5 by
vikkkkkk from
Super easy
first time doing my home taxes and it was super easy with turbotax
Date published: 2022-02-27
Rated 4 out of 5 by
crazzy8 from
great job
was easy to file with turbo tax.first time ever filing online and had no issues.
Date published: 2022-02-27
Rated 2 out of 5 by
ske47 from
appeared more difficult this year.
Had to ask for help. was unable to transfer information directly from bank.
Date published: 2022-02-27
Rated 5 out of 5 by
nan477 from
Awesome!
So easy to use as it takes you step by step, the Help button answered all my questions. Got it down in so much less time than expected at a fraction of what I paid a CPA last year
Date published: 2022-02-27
Rated 1 out of 5 by
Julie W7676 from
Not ideal product
The navigation is not simple and clean, the questions are unnecessarily long which can easily cause misunderstanding. $40 extra cost on a second state downloading and $20 extra e-filing for each state. Total $145 to e-file a federal and 2 state returns. Considering the time and monetary cost will go to a local CPA instead.
Date published: 2022-02-27
Rated 4 out of 5 by
jimdadj from
quick and easy
Took me 1 hour. I do not have complicated situations, so it made it simple.
Date published: 2022-02-27
Rated 5 out of 5 by
Big Al TN from
Always Excellent
Have used Turbo Tax for years. Always easy and I feel confident that I am getting the most return that is legitimate and accurate.
Date published: 2022-02-27
Rated 4 out of 5 by
AAFB from
TurboTax works!
It was good and easy to use. I would certainly use TurboTax next year. I didn’t like all the extra charging though.
Date published: 2022-02-27
Rated 5 out of 5 by
BethMae from
Turbo Tax is great!
Instructions were clear and easy to follow. Good review.
Date published: 2022-02-27
Rated 5 out of 5 by
Oleathia L from
Once you go Turbo it's no going back !!!
It was very good experience coming back for the third year with Turbo Tax. I like the idea of how you have all the information to import it and that saves time and if you need to make any corrections it's just a matter of clicking. I will never go back to H&R Black or any of the other tax preparer. Turbo Tax is the way to go and it's cheaper. (:
All TurboTax® Offerings Reviews - Page 6159
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
vikkkkkk from
Super easy
first time doing my home taxes and it was super easy with turbotax
Date published: 2022-02-27
Rated 4 out of 5 by
crazzy8 from
great job
was easy to file with turbo tax.first time ever filing online and had no issues.
Date published: 2022-02-27
Rated 2 out of 5 by
ske47 from
appeared more difficult this year.
Had to ask for help. was unable to transfer information directly from bank.
Date published: 2022-02-27
Rated 5 out of 5 by
nan477 from
Awesome!
So easy to use as it takes you step by step, the Help button answered all my questions. Got it down in so much less time than expected at a fraction of what I paid a CPA last year
Date published: 2022-02-27
Rated 1 out of 5 by
Julie W7676 from
Not ideal product
The navigation is not simple and clean, the questions are unnecessarily long which can easily cause misunderstanding. $40 extra cost on a second state downloading and $20 extra e-filing for each state. Total $145 to e-file a federal and 2 state returns. Considering the time and monetary cost will go to a local CPA instead.
Date published: 2022-02-27
Rated 4 out of 5 by
jimdadj from
quick and easy
Took me 1 hour. I do not have complicated situations, so it made it simple.
Date published: 2022-02-27
Rated 5 out of 5 by
Big Al TN from
Always Excellent
Have used Turbo Tax for years. Always easy and I feel confident that I am getting the most return that is legitimate and accurate.
Date published: 2022-02-27
Rated 4 out of 5 by
AAFB from
TurboTax works!
It was good and easy to use. I would certainly use TurboTax next year. I didn’t like all the extra charging though.
Date published: 2022-02-27
Rated 5 out of 5 by
BethMae from
Turbo Tax is great!
Instructions were clear and easy to follow. Good review.
Date published: 2022-02-27
Rated 5 out of 5 by
Oleathia L from
Once you go Turbo it's no going back !!!
It was very good experience coming back for the third year with Turbo Tax. I like the idea of how you have all the information to import it and that saves time and if you need to make any corrections it's just a matter of clicking. I will never go back to H&R Black or any of the other tax preparer. Turbo Tax is the way to go and it's cheaper. (:
All TurboTax® Offerings Reviews - Page 6159
Date published: 2022-02-27