TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from So much information This is my first time filing my taxes alone. I was so nervous. TurboTax came to me through friends who recommended the product. I read all of the explanation and truly began to understand why things were needed and what truly was not needed. My accountant of many years retired and sold her business. The new company tripled the prices, this would have cost me $500.00 or more. So happy that I found the courage to do this on my own.
Date published: 2022-02-27
Rated 4 out of 5 by from turbo tax is awesome It was easy and quick to do and I didnt have no problem with it
Date published: 2022-02-27
Rated 5 out of 5 by from I love TurboTax TurboTax is easy to use, and live assistance is always available to guide you through the process.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax, easy, informative and quick. I have been using Turbo Tax for years, but every year it gets easier to use and they now show you how they came up with all the breakdowns of how they got to the end number you will be filing. I would advise anyone that wants to do their own taxes, to try it you won't be disappointed, but learn more then you thought your would.
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent Service Quick and Fast filling, Excellent Service. Recommended.
Date published: 2022-02-27
Rated 5 out of 5 by from Another Year Made Easy Simple and easy and helpful when I needed any extra explanation. Will use it again next year!
Date published: 2022-02-27
Rated 2 out of 5 by from SO MANY BUGS! THE "568 G FIELD LOOP" lasted 2 days. No one could fix it over the phone. Finally I had to dig on the forums and people found solutions themselfes. Very unprofessional to have such a bug for so long in legit product from TT.
Date published: 2022-02-27
Rated 4 out of 5 by from TurboTax required initial patience I've used TurboTax for many years. It's very user friendly. This year, due to required dual verification log-ins, it took me several more days longer to do my taxes. Even though my email address was correct and hadn't changed, I never received the 6-digit verification code. I would eventually get locked out and have to wait to try again. After being delayed by 3 weeks, I finally tried to log in with my cell phone number and received my 6-digit verification code immediately. Then I was off and running. No issues after that. I firmly believe there was a glitch in TurboTax's software causing the non-receipt of email verification codes. Many people had this issue based on feedback that I read while trying to get logged in . Just glad it's done for another year!
Date published: 2022-02-27
Rated 5 out of 5 by from DIY Tax Return This is my 2nd year using Turbotax, and I am pretty satisfied with their overall service and thorough evaluation of what is required.
Date published: 2022-02-27
Rated 1 out of 5 by from Greedy MFer's Y'all are greedy! Y'all are greedy! Y'all are greedy!
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6153
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So much information This is my first time filing my taxes alone. I was so nervous. TurboTax came to me through friends who recommended the product. I read all of the explanation and truly began to understand why things were needed and what truly was not needed. My accountant of many years retired and sold her business. The new company tripled the prices, this would have cost me $500.00 or more. So happy that I found the courage to do this on my own.
Date published: 2022-02-27
Rated 4 out of 5 by from turbo tax is awesome It was easy and quick to do and I didnt have no problem with it
Date published: 2022-02-27
Rated 5 out of 5 by from I love TurboTax TurboTax is easy to use, and live assistance is always available to guide you through the process.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax, easy, informative and quick. I have been using Turbo Tax for years, but every year it gets easier to use and they now show you how they came up with all the breakdowns of how they got to the end number you will be filing. I would advise anyone that wants to do their own taxes, to try it you won't be disappointed, but learn more then you thought your would.
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent Service Quick and Fast filling, Excellent Service. Recommended.
Date published: 2022-02-27
Rated 5 out of 5 by from Another Year Made Easy Simple and easy and helpful when I needed any extra explanation. Will use it again next year!
Date published: 2022-02-27
Rated 2 out of 5 by from SO MANY BUGS! THE "568 G FIELD LOOP" lasted 2 days. No one could fix it over the phone. Finally I had to dig on the forums and people found solutions themselfes. Very unprofessional to have such a bug for so long in legit product from TT.
Date published: 2022-02-27
Rated 4 out of 5 by from TurboTax required initial patience I've used TurboTax for many years. It's very user friendly. This year, due to required dual verification log-ins, it took me several more days longer to do my taxes. Even though my email address was correct and hadn't changed, I never received the 6-digit verification code. I would eventually get locked out and have to wait to try again. After being delayed by 3 weeks, I finally tried to log in with my cell phone number and received my 6-digit verification code immediately. Then I was off and running. No issues after that. I firmly believe there was a glitch in TurboTax's software causing the non-receipt of email verification codes. Many people had this issue based on feedback that I read while trying to get logged in . Just glad it's done for another year!
Date published: 2022-02-27
Rated 5 out of 5 by from DIY Tax Return This is my 2nd year using Turbotax, and I am pretty satisfied with their overall service and thorough evaluation of what is required.
Date published: 2022-02-27
Rated 1 out of 5 by from Greedy MFer's Y'all are greedy! Y'all are greedy! Y'all are greedy!
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6153