TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is very user friendly! Very easy to navigate. I highly recommend this service.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax removes all the headache and stress! Just need to have all of your W-2's, 1099's, etc. in a folder and TurboTax prompts you with a series of questions. Did my own taxes for years and it took hours with a calculator and double-checking so see if I filled out all the forms. No longer and never again!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Alice was great! Alice was a very huge help when I needed help on forgetting out to put health marketing insurance in my taxes. She showed me each step. Thank you again Alice!!
Date published: 2022-02-28
Rated 5 out of 5 by from Great work! TAX WAS PREPARED WELL. HAPPY WITH THE WAY THE PROGRAM IS SET UP TO TAKE YOU THROUGHT THE PROCESS.
Date published: 2022-02-28
Rated 5 out of 5 by from You Can Always Trust Turbo Tax!!! This was a difficult year for our returns. Moving, changing States,, Cars, and everything! Retiring, and just being able to depend on the professional tech support was an awesome experience. I, am not saying it was easy, but TT led me all the way. Thanks especially to Mary who answered an important question for me. Knowing you are not alone in a complicated year is so helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from keep coming back I've been using TurboTax for years. Call me a nerd, but I actually ENJOY doing my taxes. It's easy, intuitive, and I feel confident filing my returns. Definitely recommend.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy enough for a child to do. It's very easy to get done! I have been using TurboTax for years. The one year I didn't my taxes were all messed up! Thank you TurboTax for always being here for me!!! And , it really is free!
Date published: 2022-02-28
Rated 5 out of 5 by from Eve at turbo tax Eve was wonderful. I was being charged the wrong amount for filing my taxes. aka the self employed live version vs. the self employed version that I originally started. She was able to get me a discount. Although, I still lost $15. I appreciated her patience.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is okay everything was okay. My tax return amount was good
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is my annual thing. I really appreciate the guidance. When all is done I feel that I have covered everything accurately and in a reasonable amount of time. My only issue is this: I purchased Turbo Tax Deluxe - Federal and State. Then I was charged an additional $40 to file the state return (California). Then ... I was charged ANOTHER $20 for an efile fee for that same California return. I would love to hear what I missed in terms of disclosure of the two additional charges but just don't have time to call in and sit on hold for a lengthy period of time. Can anyone tell me why what I thought was "all inclusive" filing at $39.99 ultimately cost me $99.99?
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6152
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very user friendly! Very easy to navigate. I highly recommend this service.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax removes all the headache and stress! Just need to have all of your W-2's, 1099's, etc. in a folder and TurboTax prompts you with a series of questions. Did my own taxes for years and it took hours with a calculator and double-checking so see if I filled out all the forms. No longer and never again!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Alice was great! Alice was a very huge help when I needed help on forgetting out to put health marketing insurance in my taxes. She showed me each step. Thank you again Alice!!
Date published: 2022-02-28
Rated 5 out of 5 by from Great work! TAX WAS PREPARED WELL. HAPPY WITH THE WAY THE PROGRAM IS SET UP TO TAKE YOU THROUGHT THE PROCESS.
Date published: 2022-02-28
Rated 5 out of 5 by from You Can Always Trust Turbo Tax!!! This was a difficult year for our returns. Moving, changing States,, Cars, and everything! Retiring, and just being able to depend on the professional tech support was an awesome experience. I, am not saying it was easy, but TT led me all the way. Thanks especially to Mary who answered an important question for me. Knowing you are not alone in a complicated year is so helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from keep coming back I've been using TurboTax for years. Call me a nerd, but I actually ENJOY doing my taxes. It's easy, intuitive, and I feel confident filing my returns. Definitely recommend.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy enough for a child to do. It's very easy to get done! I have been using TurboTax for years. The one year I didn't my taxes were all messed up! Thank you TurboTax for always being here for me!!! And , it really is free!
Date published: 2022-02-28
Rated 5 out of 5 by from Eve at turbo tax Eve was wonderful. I was being charged the wrong amount for filing my taxes. aka the self employed live version vs. the self employed version that I originally started. She was able to get me a discount. Although, I still lost $15. I appreciated her patience.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is okay everything was okay. My tax return amount was good
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is my annual thing. I really appreciate the guidance. When all is done I feel that I have covered everything accurately and in a reasonable amount of time. My only issue is this: I purchased Turbo Tax Deluxe - Federal and State. Then I was charged an additional $40 to file the state return (California). Then ... I was charged ANOTHER $20 for an efile fee for that same California return. I would love to hear what I missed in terms of disclosure of the two additional charges but just don't have time to call in and sit on hold for a lengthy period of time. Can anyone tell me why what I thought was "all inclusive" filing at $39.99 ultimately cost me $99.99?
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6152