TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Frustrating , Not user friendly. Not helpful at all at transmission phase and when retun is rejected... freezes in we are having a problem mode.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is so easy TurboTax makes doing something that is stressful and uncomfortable, easy and reassuring. I feel confident in filing my taxes with TurboTax.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax was great! It was a positive experience. I had some confusion on a couple things but worked through it.
Date published: 2022-02-28
Rated 4 out of 5 by from Was great, now in a slow decline Everything works great in the past never any issues, sometimes I need to look things up its all in turbo tax. Until now, I just got the rejection REJ002 - (internal reject) and doesn't seem to be a fix or solution just to re- E file again. This is my 3rd attempt and maybe it will go through this time.
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent Very easy. Have been doing it for years and will continue to do so. Thank you.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is awesome It is very easy to use. Walks you right through all the steps. When you do need help, they are ready.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is Awesome I was helped by a wonderful sweet Lady, who I truly appreciated her help.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is Amazing Soochul was absolute helpful and patient beyond measure.
Date published: 2022-02-28
Rated 4 out of 5 by from LOVE IT SO FAR MY FIRST TIME EAZY TO USE !! I highly recommend up grading to deluxe plus package.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is thorough, intuitive and very user friendly.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6140
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Frustrating , Not user friendly. Not helpful at all at transmission phase and when retun is rejected... freezes in we are having a problem mode.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is so easy TurboTax makes doing something that is stressful and uncomfortable, easy and reassuring. I feel confident in filing my taxes with TurboTax.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax was great! It was a positive experience. I had some confusion on a couple things but worked through it.
Date published: 2022-02-28
Rated 4 out of 5 by from Was great, now in a slow decline Everything works great in the past never any issues, sometimes I need to look things up its all in turbo tax. Until now, I just got the rejection REJ002 - (internal reject) and doesn't seem to be a fix or solution just to re- E file again. This is my 3rd attempt and maybe it will go through this time.
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent Very easy. Have been doing it for years and will continue to do so. Thank you.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is awesome It is very easy to use. Walks you right through all the steps. When you do need help, they are ready.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is Awesome I was helped by a wonderful sweet Lady, who I truly appreciated her help.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is Amazing Soochul was absolute helpful and patient beyond measure.
Date published: 2022-02-28
Rated 4 out of 5 by from LOVE IT SO FAR MY FIRST TIME EAZY TO USE !! I highly recommend up grading to deluxe plus package.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is thorough, intuitive and very user friendly.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6140