TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Takes the stress out! Have used for many years. Very happy with it. Like how they explain as you go when you need more info.
Date published: 2022-02-28
Rated 5 out of 5 by from Love Turbo Tax It is always easy to use. I have been using TurboTax my entire life.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use Been using Turbotax for over a decade. Always an excellent easy to use the product.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome I was able to do myself and had no issues at this time
Date published: 2022-02-28
Rated 5 out of 5 by from Great Tool Very easy to use and helped me get my taxes done for the first time ever.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Service from start to finish!! I used the assistant version on service. I can not say enough good things about the person that help me complete my taxes. Pleasant is an understatement. Thank you Turbo Tax
Date published: 2022-02-28
Rated 2 out of 5 by from Poor disclosing behind true cost of submitting tax This is the first year i submit my tuition expenses which required signing up to the Deluxe offering. The shady part is that the Application does not disclose that the charge gets applied twice (once for state and one for federal) until the very end. Left a sour taste in my experience. Instead i would have liked to know about the total cost beforehand. You have a great product but a poor revenue model with respect to customer experience. In future i would expect better transparency around the fees behind submitting taxes with you. Thank you for all your hard works and effort.
Date published: 2022-02-28
Rated 5 out of 5 by from very helpful i was impressed i found out turbo tax filing was easy the second time!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome. Very Intuitive Loved the Turbo Tax software. I have used it for several years. The product just keeps getting better and better. I would never use anything but turbo tax. It is a winner in my opinion!!!
Date published: 2022-02-28
Rated 1 out of 5 by from Keeps getting rejected and doesn't explain why Used turbotax before in the past and it's fine. This year my taxes got rejected 3 times and all it says is "internal reject" you didn't do anything wrong and offers no solution other then to resign and refile.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Takes the stress out! Have used for many years. Very happy with it. Like how they explain as you go when you need more info.
Date published: 2022-02-28
Rated 5 out of 5 by from Love Turbo Tax It is always easy to use. I have been using TurboTax my entire life.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use Been using Turbotax for over a decade. Always an excellent easy to use the product.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome I was able to do myself and had no issues at this time
Date published: 2022-02-28
Rated 5 out of 5 by from Great Tool Very easy to use and helped me get my taxes done for the first time ever.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Service from start to finish!! I used the assistant version on service. I can not say enough good things about the person that help me complete my taxes. Pleasant is an understatement. Thank you Turbo Tax
Date published: 2022-02-28
Rated 2 out of 5 by from Poor disclosing behind true cost of submitting tax This is the first year i submit my tuition expenses which required signing up to the Deluxe offering. The shady part is that the Application does not disclose that the charge gets applied twice (once for state and one for federal) until the very end. Left a sour taste in my experience. Instead i would have liked to know about the total cost beforehand. You have a great product but a poor revenue model with respect to customer experience. In future i would expect better transparency around the fees behind submitting taxes with you. Thank you for all your hard works and effort.
Date published: 2022-02-28
Rated 5 out of 5 by from very helpful i was impressed i found out turbo tax filing was easy the second time!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome. Very Intuitive Loved the Turbo Tax software. I have used it for several years. The product just keeps getting better and better. I would never use anything but turbo tax. It is a winner in my opinion!!!
Date published: 2022-02-28
Rated 1 out of 5 by from Keeps getting rejected and doesn't explain why Used turbotax before in the past and it's fine. This year my taxes got rejected 3 times and all it says is "internal reject" you didn't do anything wrong and offers no solution other then to resign and refile.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6136