TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from myself It was a good experience and not too coplicated. I enjoyed filing my own taxes
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to use! The step-by-step question format is easy to follow and the expanded explanations are in plain language. The hardest part is gathering up tax documents.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome Great experience. I have been using TurboTax for years
Date published: 2021-03-15
Rated 1 out of 5 by from meh The fees and costs where way too much just because i had a self employment income of 2000 i wanted to claim i had to pay 210 dollars for the business turbo tax package.
Date published: 2021-03-15
Rated 3 out of 5 by from Turbo Turbo Tax kept making it so I had to pay for their service, multiple times. I cleared out and started over.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax put fears at ease Overall the system was straightforward to use, and the support I received from a very kind CPA named Brenda put it over the top. I would recommend TurboTax to anyone trying to file their taxes individually. The payment process was also, straightforward and I appreciate the one-stop-shop mentality of the service. Thanks again!
Date published: 2021-03-15
Rated 5 out of 5 by from EASY WHILE STAYING SAFE {SOCIAL DISTANCING} GREAT SERVICE, ESPECIALLY DURING THIS TIME WHERE WE NEED TO SOCIAL DISTANCE TO GET THIS PANDEMIC UNDER CONTROL. WILL DEFINITELY RECOMMED THIS SERVICE.LOVE IT! !!!!
Date published: 2021-03-15
Rated 3 out of 5 by from Good until the hidden fees Everything was simple and straight forward. Was not impressed with the hidden fees for payment processing and mandatory upgrade to qualify for certain credits.
Date published: 2021-03-15
Rated 5 out of 5 by from free version is helpful I got a phone call from an expert who stayed on the phone to answer all my questions.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax was easy to understand Step by step was very understandable, trust and confident that I filed my return fully
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from myself It was a good experience and not too coplicated. I enjoyed filing my own taxes
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to use! The step-by-step question format is easy to follow and the expanded explanations are in plain language. The hardest part is gathering up tax documents.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome Great experience. I have been using TurboTax for years
Date published: 2021-03-15
Rated 1 out of 5 by from meh The fees and costs where way too much just because i had a self employment income of 2000 i wanted to claim i had to pay 210 dollars for the business turbo tax package.
Date published: 2021-03-15
Rated 3 out of 5 by from Turbo Turbo Tax kept making it so I had to pay for their service, multiple times. I cleared out and started over.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax put fears at ease Overall the system was straightforward to use, and the support I received from a very kind CPA named Brenda put it over the top. I would recommend TurboTax to anyone trying to file their taxes individually. The payment process was also, straightforward and I appreciate the one-stop-shop mentality of the service. Thanks again!
Date published: 2021-03-15
Rated 5 out of 5 by from EASY WHILE STAYING SAFE {SOCIAL DISTANCING} GREAT SERVICE, ESPECIALLY DURING THIS TIME WHERE WE NEED TO SOCIAL DISTANCE TO GET THIS PANDEMIC UNDER CONTROL. WILL DEFINITELY RECOMMED THIS SERVICE.LOVE IT! !!!!
Date published: 2021-03-15
Rated 3 out of 5 by from Good until the hidden fees Everything was simple and straight forward. Was not impressed with the hidden fees for payment processing and mandatory upgrade to qualify for certain credits.
Date published: 2021-03-15
Rated 5 out of 5 by from free version is helpful I got a phone call from an expert who stayed on the phone to answer all my questions.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax was easy to understand Step by step was very understandable, trust and confident that I filed my return fully
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6136