TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Still awesome but not perfect I was on telephone for 20 minutes and then was dropped. I was on telephone hold for 30 minutes and then the music went off and there was dead silence for 5 more minutes. Luckily, I could not abandon my work at the desk and someone came out of the silence and took my call. She was very patient and helpful.
Date published: 2021-03-16
Rated 5 out of 5 by from turbotax is great everything in so well in order and easy help when needed
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax seems to get better each year My only problem was TurboTax didn't think I had used it for 2019 but I did!!! I e-filed (it said I didn't) and the stored file was only partially there. I had to go back to 2018 to rebuild the tax records that were "lost" in the 2019. Fortunately, it turned out relatively easy to do (just time consuming).
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is thorough and easy to juse Gather your info first and then it is easy to enter all your data as Turbo Tax asks for it. It could not be simpler than that, Turbo Tax will see the info gets put in all the right places.
Date published: 2021-03-16
Rated 5 out of 5 by from Used for 6 years now without a glitch I feel I'm getting my maximum refund and the product is very easy to use.
Date published: 2021-03-16
Rated 5 out of 5 by from Taxes Done Made the process easy. Recommend highly. Will use again
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo Tax is better since I could file for free Using Turbo Tax was fairly easy. I hit a snag but was able to work through it.
Date published: 2021-03-16
Rated 5 out of 5 by from awesome It was AMAZING! It was very easy and TurboTax walked me through PERFECT!!
Date published: 2021-03-16
Rated 3 out of 5 by from Frustrating Very difficult to "correct" items highlighted in the review process for the 10099-B. The help FAQs was useless. First phone call got disconnected. Second phone call resolved the problem.
Date published: 2021-03-16
Rated 3 out of 5 by from NICE BUT EXPENSIVE! EASY TO USE. GREAT JOB OF IMPORTING INFORMATION. ADDED ADDITIONAL CHARGES TO RETURN UNEXPECTEDLY RIGHT AT THE END! ENDED UP PAYING TWICE THE COST OF THE SOFTWARE!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6096
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Still awesome but not perfect I was on telephone for 20 minutes and then was dropped. I was on telephone hold for 30 minutes and then the music went off and there was dead silence for 5 more minutes. Luckily, I could not abandon my work at the desk and someone came out of the silence and took my call. She was very patient and helpful.
Date published: 2021-03-16
Rated 5 out of 5 by from turbotax is great everything in so well in order and easy help when needed
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax seems to get better each year My only problem was TurboTax didn't think I had used it for 2019 but I did!!! I e-filed (it said I didn't) and the stored file was only partially there. I had to go back to 2018 to rebuild the tax records that were "lost" in the 2019. Fortunately, it turned out relatively easy to do (just time consuming).
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is thorough and easy to juse Gather your info first and then it is easy to enter all your data as Turbo Tax asks for it. It could not be simpler than that, Turbo Tax will see the info gets put in all the right places.
Date published: 2021-03-16
Rated 5 out of 5 by from Used for 6 years now without a glitch I feel I'm getting my maximum refund and the product is very easy to use.
Date published: 2021-03-16
Rated 5 out of 5 by from Taxes Done Made the process easy. Recommend highly. Will use again
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo Tax is better since I could file for free Using Turbo Tax was fairly easy. I hit a snag but was able to work through it.
Date published: 2021-03-16
Rated 5 out of 5 by from awesome It was AMAZING! It was very easy and TurboTax walked me through PERFECT!!
Date published: 2021-03-16
Rated 3 out of 5 by from Frustrating Very difficult to "correct" items highlighted in the review process for the 10099-B. The help FAQs was useless. First phone call got disconnected. Second phone call resolved the problem.
Date published: 2021-03-16
Rated 3 out of 5 by from NICE BUT EXPENSIVE! EASY TO USE. GREAT JOB OF IMPORTING INFORMATION. ADDED ADDITIONAL CHARGES TO RETURN UNEXPECTEDLY RIGHT AT THE END! ENDED UP PAYING TWICE THE COST OF THE SOFTWARE!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6096