TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax was easy! Turbo Tax made filing my taxes as painless as that activity can ever be. Simple and stress free!
Date published: 2021-03-17
Rated 5 out of 5 by from Great Customer Care We had several questions about our taxes and they were with us pretty much every step pf the way. Theyre very informative and courteous.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Is Amazing!!!! Turbo Tax is so easy to use! I like it stores general information so I do not have to continue to put the same information every year! So grateful I do not have to pay lots of money to others to do my taxes!
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was very easy and convenient. I will definitely recommend to others.
Date published: 2021-03-17
Rated 3 out of 5 by from Glitches with document deletion I live overseas but am a US government employee. I cannot file the foreign income exclusion. But the system insisted I had to even though I changed every answer I could think of. I was with a a TurboTax professional for more than an hour. Even after we deleted the documents, they still showed that they needed to be corrected before I could file. I finally changed the answer saying I do not live overseas because I did not want this to drag out any longer. The Turbo Tax guy said we could escalate this technical issue tomorrow if it didn't resolve. I also had trouble with a similar issue with my state tax and the online chat lady advised me to tell the state they had deducted taxes in error which I am not sure is the best answer. In previous years, I had a question that said, how much of this income was earned in this state and when said none, it automatically refunded the tax I had paid. Everything seemed different this year. And not better.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax was simple and easy, even I could do it! I did engage with anyone. I completed the taxes my self. Very simple file. No deductions just straight forward.
Date published: 2021-03-17
Rated 5 out of 5 by from turbo tax is great I have used turbo tax for years and I have never had any problems
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo tax is very good software. Very good software. Cant not wait ubtil nezt taz seaaon when i will do it again.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great! Looking for help I contacted customer service and Debra was very helpful in guiding me thru to delete my mistakes.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax was awesome! Easy to use. Great program to use.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6095
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was easy! Turbo Tax made filing my taxes as painless as that activity can ever be. Simple and stress free!
Date published: 2021-03-17
Rated 5 out of 5 by from Great Customer Care We had several questions about our taxes and they were with us pretty much every step pf the way. Theyre very informative and courteous.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Is Amazing!!!! Turbo Tax is so easy to use! I like it stores general information so I do not have to continue to put the same information every year! So grateful I do not have to pay lots of money to others to do my taxes!
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was very easy and convenient. I will definitely recommend to others.
Date published: 2021-03-17
Rated 3 out of 5 by from Glitches with document deletion I live overseas but am a US government employee. I cannot file the foreign income exclusion. But the system insisted I had to even though I changed every answer I could think of. I was with a a TurboTax professional for more than an hour. Even after we deleted the documents, they still showed that they needed to be corrected before I could file. I finally changed the answer saying I do not live overseas because I did not want this to drag out any longer. The Turbo Tax guy said we could escalate this technical issue tomorrow if it didn't resolve. I also had trouble with a similar issue with my state tax and the online chat lady advised me to tell the state they had deducted taxes in error which I am not sure is the best answer. In previous years, I had a question that said, how much of this income was earned in this state and when said none, it automatically refunded the tax I had paid. Everything seemed different this year. And not better.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax was simple and easy, even I could do it! I did engage with anyone. I completed the taxes my self. Very simple file. No deductions just straight forward.
Date published: 2021-03-17
Rated 5 out of 5 by from turbo tax is great I have used turbo tax for years and I have never had any problems
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo tax is very good software. Very good software. Cant not wait ubtil nezt taz seaaon when i will do it again.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great! Looking for help I contacted customer service and Debra was very helpful in guiding me thru to delete my mistakes.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax was awesome! Easy to use. Great program to use.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6095