TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from I Like Turbo Tax I had used Credit Karma last year and it was fine; but this year they changed to Cash App. It was very hard to navigate and seemed to leave out some things. It was very difficult to sign up, they required me to set up an account on Cash App and then either file from my phone or on my laptop. I like to never got everything done and it really did not want me to file from my laptop. My daughter has to help me set up everything (she hated it also). Every time I wanted to work on my taxes, I had to practically start from scratch each time to get to the tax form on my laptop. I removed everything and uninstalled Cash App. I won't be using them any more.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to use and very convenient will use next year!
Date published: 2022-02-27
Rated 5 out of 5 by from Works Great. 2 Years using the program. Simple and easy to use. very little difficulty.
Date published: 2022-02-27
Rated 4 out of 5 by from Always leave room for improvement It's very thorough. Have used it for four years without a hitch. Note that I don't give full stars to anything as I prefer to leave room for improvement.
Date published: 2022-02-27
Rated 5 out of 5 by from Fast, easy and free! I used to pay a couple of hundred to get my taxes done, not anymore.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is great very easy and user friendly. website is to use and user friendly
Date published: 2022-02-27
Rated 5 out of 5 by from So easy to use! Love the step-by-step and the double-checking of all items
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is a great and Help desk is AWESOME I have used TurboTax for many years. This year I needed help. Shakeela was AWESOME! She walked me through my issue with kindness and expertise.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax-it's so easy Ease of use makes TurboTax a breeze. 10/10 would recommend to a friend.
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax So easy to use! Answers my questions and provides easy to understand clarifications...which is extremely convenient.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6095
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Like Turbo Tax I had used Credit Karma last year and it was fine; but this year they changed to Cash App. It was very hard to navigate and seemed to leave out some things. It was very difficult to sign up, they required me to set up an account on Cash App and then either file from my phone or on my laptop. I like to never got everything done and it really did not want me to file from my laptop. My daughter has to help me set up everything (she hated it also). Every time I wanted to work on my taxes, I had to practically start from scratch each time to get to the tax form on my laptop. I removed everything and uninstalled Cash App. I won't be using them any more.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to use and very convenient will use next year!
Date published: 2022-02-27
Rated 5 out of 5 by from Works Great. 2 Years using the program. Simple and easy to use. very little difficulty.
Date published: 2022-02-27
Rated 4 out of 5 by from Always leave room for improvement It's very thorough. Have used it for four years without a hitch. Note that I don't give full stars to anything as I prefer to leave room for improvement.
Date published: 2022-02-27
Rated 5 out of 5 by from Fast, easy and free! I used to pay a couple of hundred to get my taxes done, not anymore.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is great very easy and user friendly. website is to use and user friendly
Date published: 2022-02-27
Rated 5 out of 5 by from So easy to use! Love the step-by-step and the double-checking of all items
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is a great and Help desk is AWESOME I have used TurboTax for many years. This year I needed help. Shakeela was AWESOME! She walked me through my issue with kindness and expertise.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax-it's so easy Ease of use makes TurboTax a breeze. 10/10 would recommend to a friend.
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax So easy to use! Answers my questions and provides easy to understand clarifications...which is extremely convenient.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6095