TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from ended up spending way more than advertised I had to end up paying over 200$ even thought it was said to be "FREE"
Date published: 2023-03-22
Rated 5 out of 5 by from Turbotax is easy! I have used Turbotax for years and will continue to.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is very helpful and dependable!! I was in the process of filing my taxes and I received an error. I had to call a Turbo Tax expert. She stayed on the phone with me for 2 hours until the issue was rectified. I never felt like I was alone. I appreciate the professionalism.
Date published: 2023-03-22
Rated 4 out of 5 by from Works great until it doesn't I have filed with Turbo Tax for years. This is the second time that I have had difficulty with Turbo Tax recognizing my states withholding ID and it is a flaw that is frustrating. We are in the era of e-filing and I shouldn't have to print and mail my return in for an error that is within the tax prep program.
Date published: 2023-03-22
Rated 2 out of 5 by from Turbo has hidden fees. I have used Turbo Tax for decades. Only to find out this year that they charge you a $40 fee to use direct deposit on your federal and state tax return. This is after already paying to purchase the program. E-file use to be the simple and free way to file your returns, not the case anymore. With people across the U.S. dealing with porch pirates and people stealing their mail, how is this to be considered good customer service!
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo tax gets the job done easily Easy to use and went quickly. Just follow the prompts.
Date published: 2023-03-22
Rated 5 out of 5 by from An Excellent software This is an excellent software. It takes you through the entire tax preparation process. For me, its better than using a tax preparer.
Date published: 2023-03-22
Rated 5 out of 5 by from Very easy to file our taxes I enjoy the step by step instructions that walk me through the filing process
Date published: 2023-03-22
Rated 5 out of 5 by from Excellent List out each column, how to get that answer and or I might talk to the live Experts. Make sure I felt comfortable to move on to next steps. They responsible for their work and our privacy keep let us know that will be Guaranteed.
Date published: 2023-03-22
Rated 5 out of 5 by from GREAT GREAT FOR FAST DONE TAXES AND DETERMINE HOW MUCH THE REFUND WILL BE
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 6086
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from ended up spending way more than advertised I had to end up paying over 200$ even thought it was said to be "FREE"
Date published: 2023-03-22
Rated 5 out of 5 by from Turbotax is easy! I have used Turbotax for years and will continue to.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is very helpful and dependable!! I was in the process of filing my taxes and I received an error. I had to call a Turbo Tax expert. She stayed on the phone with me for 2 hours until the issue was rectified. I never felt like I was alone. I appreciate the professionalism.
Date published: 2023-03-22
Rated 4 out of 5 by from Works great until it doesn't I have filed with Turbo Tax for years. This is the second time that I have had difficulty with Turbo Tax recognizing my states withholding ID and it is a flaw that is frustrating. We are in the era of e-filing and I shouldn't have to print and mail my return in for an error that is within the tax prep program.
Date published: 2023-03-22
Rated 2 out of 5 by from Turbo has hidden fees. I have used Turbo Tax for decades. Only to find out this year that they charge you a $40 fee to use direct deposit on your federal and state tax return. This is after already paying to purchase the program. E-file use to be the simple and free way to file your returns, not the case anymore. With people across the U.S. dealing with porch pirates and people stealing their mail, how is this to be considered good customer service!
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo tax gets the job done easily Easy to use and went quickly. Just follow the prompts.
Date published: 2023-03-22
Rated 5 out of 5 by from An Excellent software This is an excellent software. It takes you through the entire tax preparation process. For me, its better than using a tax preparer.
Date published: 2023-03-22
Rated 5 out of 5 by from Very easy to file our taxes I enjoy the step by step instructions that walk me through the filing process
Date published: 2023-03-22
Rated 5 out of 5 by from Excellent List out each column, how to get that answer and or I might talk to the live Experts. Make sure I felt comfortable to move on to next steps. They responsible for their work and our privacy keep let us know that will be Guaranteed.
Date published: 2023-03-22
Rated 5 out of 5 by from GREAT GREAT FOR FAST DONE TAXES AND DETERMINE HOW MUCH THE REFUND WILL BE
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 6086