TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo tax is great! The filing experience I’ve had over the past three years with TT have always been very easy. This was the first year I filed with a live expert. And it was better than I expected. My tax expert was knowledgeable, and got me back a better refund than I expected. I will definitely be back next year.
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax is my GO-TO Tax Preparer I decided to use TurboTax's tax preparation assistants this year. It was the best decision I made, especially since I was a resident in a new state. I will keep returning to TurboTax as I have NEVER has issue with them or the company losing my data or misusing my information. I pray they continue this safe practice as I will keep returning.
Date published: 2021-05-06
Rated 1 out of 5 by from Return rejected by Federal and State a 0.52 cent entry in Foreign Tax Paid of 1099-D is causing the return to be rejected. Turbo was no help in resolving. The system referred me to a web site where 55 people said they were having a similar problem - system bug! No person to talk to! I've been using Turbo for 25 years plus.
Date published: 2021-05-06
Rated 4 out of 5 by from Awesome as Joseph did Constant communication is key to the success of this expérience as Joseph did
Date published: 2021-05-06
Rated 4 out of 5 by from V good, could improve for persons outside the US Very easy to use the product. Glad the e-filing works from outside the US. Couldn't use audit shield since US/CA only. Needed to provide phone number from family member in US to e-file.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbotax is great One thing that I wish you could do is keep me up to date as I am filling out the forms. I forgot that a portion SS income is not taxable. When I printed out the IRS form, it was less than what I thought was my original income . I had to manually compare these to reconcile.
Date published: 2021-05-06
Rated 5 out of 5 by from gets the job done every year. been using Turbo Tax for years, won't use any other.
Date published: 2021-05-06
Rated 5 out of 5 by from amazing They helped me out every step of the way no complaints.
Date published: 2021-05-06
Rated 5 out of 5 by from AWESOME Just makes it so easy to file your own taxes! AWESOME!
Date published: 2021-05-06
Rated 5 out of 5 by from Very user friendly When I had a couple of questions the turbo tax team called me and within 10 minutes all was done.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 6084
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great! The filing experience I’ve had over the past three years with TT have always been very easy. This was the first year I filed with a live expert. And it was better than I expected. My tax expert was knowledgeable, and got me back a better refund than I expected. I will definitely be back next year.
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax is my GO-TO Tax Preparer I decided to use TurboTax's tax preparation assistants this year. It was the best decision I made, especially since I was a resident in a new state. I will keep returning to TurboTax as I have NEVER has issue with them or the company losing my data or misusing my information. I pray they continue this safe practice as I will keep returning.
Date published: 2021-05-06
Rated 1 out of 5 by from Return rejected by Federal and State a 0.52 cent entry in Foreign Tax Paid of 1099-D is causing the return to be rejected. Turbo was no help in resolving. The system referred me to a web site where 55 people said they were having a similar problem - system bug! No person to talk to! I've been using Turbo for 25 years plus.
Date published: 2021-05-06
Rated 4 out of 5 by from Awesome as Joseph did Constant communication is key to the success of this expérience as Joseph did
Date published: 2021-05-06
Rated 4 out of 5 by from V good, could improve for persons outside the US Very easy to use the product. Glad the e-filing works from outside the US. Couldn't use audit shield since US/CA only. Needed to provide phone number from family member in US to e-file.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbotax is great One thing that I wish you could do is keep me up to date as I am filling out the forms. I forgot that a portion SS income is not taxable. When I printed out the IRS form, it was less than what I thought was my original income . I had to manually compare these to reconcile.
Date published: 2021-05-06
Rated 5 out of 5 by from gets the job done every year. been using Turbo Tax for years, won't use any other.
Date published: 2021-05-06
Rated 5 out of 5 by from amazing They helped me out every step of the way no complaints.
Date published: 2021-05-06
Rated 5 out of 5 by from AWESOME Just makes it so easy to file your own taxes! AWESOME!
Date published: 2021-05-06
Rated 5 out of 5 by from Very user friendly When I had a couple of questions the turbo tax team called me and within 10 minutes all was done.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 6084