TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Makes taxes painless Been using Turbo Tax for years. Love it. Fast, easy, accurate. Only down side is the charge to e-file state taxes. This filing fee goes right to TurboTax profits! I hate paying to pay my taxes so I use the US Postal Service and mail return. 55 cents vs $25. I would give it 5 star if not for this state e-file payment.
Date published: 2021-03-15
Rated 4 out of 5 by from turbotax was simply and fast It was fast and simple. It was pretty easy to do..
Date published: 2021-03-15
Rated 5 out of 5 by from Don't file my taxes anywhere else The website is very user friendly, easy to understand, it helps you a lot and free!!!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo is ok Easy to apply, good helpful information less stress
Date published: 2021-03-15
Rated 3 out of 5 by from Straightforward but costly I'd rate 3.5/5. We have used Turbotax for around 7 years. Overall it is straightforward and simple to use. I'm happy it keeps the info from previous years and autofills data. Every so often the explanations provide are not clear for the average lay person. I find the cost continues to increase and each added service costs more. Given it is predominantly a program, I do not think the cost is justified. Scheduling to meet a tax expert was at least two weeks out so I just messaged the live agent for some guidance and spoke with a friend who is a CPA.
Date published: 2021-03-15
Rated 5 out of 5 by from Best thing ever I hate numbers and taxes and forms. But TurboTax made it easy! Love it.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Easy to Use Very easy to use for a complex trust. Data from prior year's return flowed into new return thereby eliminating the need to recreate info.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome It was easy and very easy to follow. I will use you again.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Awesome It is easy and fast to file returns and our go to for the entire family
Date published: 2021-03-15
Rated 1 out of 5 by from Pay with refund fee: 40$ Thats a Disgusting fee for paying with refund Very confusing and not easy to import Files. Nickle and Dimed me through the whole process...
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6076
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Makes taxes painless Been using Turbo Tax for years. Love it. Fast, easy, accurate. Only down side is the charge to e-file state taxes. This filing fee goes right to TurboTax profits! I hate paying to pay my taxes so I use the US Postal Service and mail return. 55 cents vs $25. I would give it 5 star if not for this state e-file payment.
Date published: 2021-03-15
Rated 4 out of 5 by from turbotax was simply and fast It was fast and simple. It was pretty easy to do..
Date published: 2021-03-15
Rated 5 out of 5 by from Don't file my taxes anywhere else The website is very user friendly, easy to understand, it helps you a lot and free!!!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo is ok Easy to apply, good helpful information less stress
Date published: 2021-03-15
Rated 3 out of 5 by from Straightforward but costly I'd rate 3.5/5. We have used Turbotax for around 7 years. Overall it is straightforward and simple to use. I'm happy it keeps the info from previous years and autofills data. Every so often the explanations provide are not clear for the average lay person. I find the cost continues to increase and each added service costs more. Given it is predominantly a program, I do not think the cost is justified. Scheduling to meet a tax expert was at least two weeks out so I just messaged the live agent for some guidance and spoke with a friend who is a CPA.
Date published: 2021-03-15
Rated 5 out of 5 by from Best thing ever I hate numbers and taxes and forms. But TurboTax made it easy! Love it.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Easy to Use Very easy to use for a complex trust. Data from prior year's return flowed into new return thereby eliminating the need to recreate info.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome It was easy and very easy to follow. I will use you again.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Awesome It is easy and fast to file returns and our go to for the entire family
Date published: 2021-03-15
Rated 1 out of 5 by from Pay with refund fee: 40$ Thats a Disgusting fee for paying with refund Very confusing and not easy to import Files. Nickle and Dimed me through the whole process...
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6076