TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very nice! Glad to be a customer!!!! He was great and experienced. Quick answers and patience with me on my first experience with turbo tax! Thank you so much!!!
Date published: 2021-03-16
Rated 3 out of 5 by from Anything out of the ordinary & you're out of luck Every year I return for the ease of loading in details from my previous return. As I get older, my taxes grow in complexity. TurboTax is not ideal for this sort of filing. Their search tools have limited support details and anything which would help with the process cost money. I went to H&R Block one year and really liked it but with COVID I opt'ed for TurboTax again. They didn't give me very much confidence that the sale of my home and the purchase of my new one was accounted for correctly. Overall you will leave feeling like you filed incorrectly but you gave it your best shot. I look forward to the day we have a government website which is just as simple and doesn't cost.
Date published: 2021-03-16
Rated 5 out of 5 by from AWESOME! No sweat, easy to use very friendly system. I'll recommend.
Date published: 2021-03-16
Rated 4 out of 5 by from Turbotax is Great My wife and I are employed as well as small business owners and turbotax got us all the deductions we could get to keep as much of our money as possible thanks turbotax
Date published: 2021-03-16
Rated 5 out of 5 by from LOVE TURBO TAX I USE TURBO TX EVERY YEAR. ITS QUICK AND EASY, GREAT!!!!!!!
Date published: 2021-03-16
Rated 5 out of 5 by from I love it's simplicity. I used the free version just to get it done and filed and was so please at how easy and fast you can get it done. I love it so much and hope that others love being able to handle their taxes with ease.
Date published: 2021-03-16
Rated 4 out of 5 by from very easy website was easy to navigate. live expert was very helpful.
Date published: 2021-03-16
Rated 1 out of 5 by from there is an endless loop when trying to file The schedule E workpapers keep telling me that something is required, and then when I add it, run the error check again, it says it needs to be blank. There is no way to skip this and just file the stupid return . . . so incredibly frustrating to try to get this done. Turbotax is the most expensive tax prep software, but it is impossible to use - i will not be buying this next year because of how completely pointless this "error check' functionality is. Calling the support line is even more frustrating as it's just an automated help desk that forwarded me to the online forum - where I can't find an answer. Completely unacceptable.
Date published: 2021-03-16
Rated 5 out of 5 by from Excellent toll All the time I have used Turbo Tax and it is an excellent tool. No problems. hundred percent I recommend Turbo Tax For Business
Date published: 2021-03-16
Rated 5 out of 5 by from excellent product! Have used since at least 1998 I have been using Turbo Tax every year since at least 1998. Prior to that, I always did my taxes myself, even with my first job in 1964. Turbo Tax takes the stress out, love the way it walks you through each step, and the tax helps along the way. Thanks, Intuit, for making my life so much easier at tax time!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6071
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very nice! Glad to be a customer!!!! He was great and experienced. Quick answers and patience with me on my first experience with turbo tax! Thank you so much!!!
Date published: 2021-03-16
Rated 3 out of 5 by from Anything out of the ordinary & you're out of luck Every year I return for the ease of loading in details from my previous return. As I get older, my taxes grow in complexity. TurboTax is not ideal for this sort of filing. Their search tools have limited support details and anything which would help with the process cost money. I went to H&R Block one year and really liked it but with COVID I opt'ed for TurboTax again. They didn't give me very much confidence that the sale of my home and the purchase of my new one was accounted for correctly. Overall you will leave feeling like you filed incorrectly but you gave it your best shot. I look forward to the day we have a government website which is just as simple and doesn't cost.
Date published: 2021-03-16
Rated 5 out of 5 by from AWESOME! No sweat, easy to use very friendly system. I'll recommend.
Date published: 2021-03-16
Rated 4 out of 5 by from Turbotax is Great My wife and I are employed as well as small business owners and turbotax got us all the deductions we could get to keep as much of our money as possible thanks turbotax
Date published: 2021-03-16
Rated 5 out of 5 by from LOVE TURBO TAX I USE TURBO TX EVERY YEAR. ITS QUICK AND EASY, GREAT!!!!!!!
Date published: 2021-03-16
Rated 5 out of 5 by from I love it's simplicity. I used the free version just to get it done and filed and was so please at how easy and fast you can get it done. I love it so much and hope that others love being able to handle their taxes with ease.
Date published: 2021-03-16
Rated 4 out of 5 by from very easy website was easy to navigate. live expert was very helpful.
Date published: 2021-03-16
Rated 1 out of 5 by from there is an endless loop when trying to file The schedule E workpapers keep telling me that something is required, and then when I add it, run the error check again, it says it needs to be blank. There is no way to skip this and just file the stupid return . . . so incredibly frustrating to try to get this done. Turbotax is the most expensive tax prep software, but it is impossible to use - i will not be buying this next year because of how completely pointless this "error check' functionality is. Calling the support line is even more frustrating as it's just an automated help desk that forwarded me to the online forum - where I can't find an answer. Completely unacceptable.
Date published: 2021-03-16
Rated 5 out of 5 by from Excellent toll All the time I have used Turbo Tax and it is an excellent tool. No problems. hundred percent I recommend Turbo Tax For Business
Date published: 2021-03-16
Rated 5 out of 5 by from excellent product! Have used since at least 1998 I have been using Turbo Tax every year since at least 1998. Prior to that, I always did my taxes myself, even with my first job in 1964. Turbo Tax takes the stress out, love the way it walks you through each step, and the tax helps along the way. Thanks, Intuit, for making my life so much easier at tax time!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6071