TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 4 out of 5 by from TURBO TAX IS CONVINIENT Easy and quick to handle. It was straight forward and FREE!
Date published: 2021-03-17
Rated 2 out of 5 by from Turbo Tax's glitch with Safari cost hrs! I spent hours trying to get by my 1099 NEC's. It turns out there is a known glitch in Turbo Tax when it comes to Safari's browser. I could have done without that frustration. That would have been good information to know. Thank God! there was a product expert that was able to get me through it. This is my 8th and final year using Turbo Tax.
Date published: 2021-03-17
Rated 5 out of 5 by from Love Turbo Tax I love how easy it is to use Turbo Tax and all the helpful tips along the way. Definitely recommend friends and family to use them!!!
Date published: 2021-03-17
Rated 2 out of 5 by from 2020 return the system is great to use year after year for my simple taxes. This year however I had a minor issue that seemed to affect my refund a great amount. I upgraded in order to speak with an expert. Said tax expert did not seem to help me solve my issue at all opr was unable to assist me other than stating that the system would automatically fill out a seperate form for me. not too thrilled on the updated version and will no longer look to turbo tax for anything other than very simple returns.
Date published: 2021-03-17
Rated 1 out of 5 by from Forced upgrades The entire process was amazingly easy until the forced upgrade that I could not reverse.
Date published: 2021-03-17
Rated 5 out of 5 by from Thank you Thank you Made it soo easy to get my taxes filed. Helped sooo much with my anxiety.
Date published: 2021-03-17
Rated 5 out of 5 by from Very simple and stress-free! I was easily able to do my taxes. Working and going to college takes up a lot of time, so I like that it takes less than an hour to complete!
Date published: 2021-03-17
Rated 3 out of 5 by from Don't use if you decided to start investing I was unaware that turbotax charged $90 to file taxes if you have opened a brokerage account. Ive used Turbotax for many years because of the ease of use and no unnecessary charges. Next year I will be switching to a new platform or just paying for them to be filed for me. It cost me almost $200 in fees to file when it was all said and done.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is really awesome! Turbo Tax makes your complicated Tax forms Simpler and more clear ! Thanks To Turbo Tax!
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax or bust TurboTax has made it so easy to file and every year they get better and better from security to assistance. I feel like nothing else can compare.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6071
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TURBO TAX IS CONVINIENT Easy and quick to handle. It was straight forward and FREE!
Date published: 2021-03-17
Rated 2 out of 5 by from Turbo Tax's glitch with Safari cost hrs! I spent hours trying to get by my 1099 NEC's. It turns out there is a known glitch in Turbo Tax when it comes to Safari's browser. I could have done without that frustration. That would have been good information to know. Thank God! there was a product expert that was able to get me through it. This is my 8th and final year using Turbo Tax.
Date published: 2021-03-17
Rated 5 out of 5 by from Love Turbo Tax I love how easy it is to use Turbo Tax and all the helpful tips along the way. Definitely recommend friends and family to use them!!!
Date published: 2021-03-17
Rated 2 out of 5 by from 2020 return the system is great to use year after year for my simple taxes. This year however I had a minor issue that seemed to affect my refund a great amount. I upgraded in order to speak with an expert. Said tax expert did not seem to help me solve my issue at all opr was unable to assist me other than stating that the system would automatically fill out a seperate form for me. not too thrilled on the updated version and will no longer look to turbo tax for anything other than very simple returns.
Date published: 2021-03-17
Rated 1 out of 5 by from Forced upgrades The entire process was amazingly easy until the forced upgrade that I could not reverse.
Date published: 2021-03-17
Rated 5 out of 5 by from Thank you Thank you Made it soo easy to get my taxes filed. Helped sooo much with my anxiety.
Date published: 2021-03-17
Rated 5 out of 5 by from Very simple and stress-free! I was easily able to do my taxes. Working and going to college takes up a lot of time, so I like that it takes less than an hour to complete!
Date published: 2021-03-17
Rated 3 out of 5 by from Don't use if you decided to start investing I was unaware that turbotax charged $90 to file taxes if you have opened a brokerage account. Ive used Turbotax for many years because of the ease of use and no unnecessary charges. Next year I will be switching to a new platform or just paying for them to be filed for me. It cost me almost $200 in fees to file when it was all said and done.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is really awesome! Turbo Tax makes your complicated Tax forms Simpler and more clear ! Thanks To Turbo Tax!
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax or bust TurboTax has made it so easy to file and every year they get better and better from security to assistance. I feel like nothing else can compare.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6071