TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from AWESOME Easy to do and complete. I have used Turbo Tax for a number of years and will continue to do so.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax expert Pamela was the best! My expert Pamela was great and very knowledgeable. She expressed great customer service and people skills. A great asset to the company turbotax.
Date published: 2022-02-28
Rated 5 out of 5 by from Very Good! I have used Turbotax for many years (purchased). I thought I'd try to do the free version. The only problem I had was I could not import my 2020 return so I had to type all the info in.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome It was very rewarding and educational experience with TurboTax
Date published: 2022-02-28
Rated 2 out of 5 by from No warning IRS refuses correct AGI for e-file As of Feb. 27 TT failed to warn about IRS refusing to accept correct AGI as identifier and to give a work-around of some kind.
Date published: 2022-02-28
Rated 5 out of 5 by from great easy and simple not hard at all did not use tech support
Date published: 2022-02-28
Rated 3 out of 5 by from Not as good as the past In the past I was provided help in a chat or by phone — this time there was no help option unless you spend more money. Lost of questions asked about my prior tax return — I assumed turbo tax would pull up and transfer the info automatically. No tax breaks for being a student or owning a business, buying a truck for the business and using it for all the expenses — very confusing and no one to help navigate
Date published: 2022-02-28
Rated 4 out of 5 by from Great and easy way to file your taxes! I Love turbotax. Definitely recommend. And its free
Date published: 2022-02-28
Rated 1 out of 5 by from Very Bad Year with TurboTax Instructions were out of date, many items did not work properly. Ended up having to file the returns by mail - rather than e-filing. Very disappointed.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is really turbo Just awesome excellent tax computational services to the zenith
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6069
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWESOME Easy to do and complete. I have used Turbo Tax for a number of years and will continue to do so.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax expert Pamela was the best! My expert Pamela was great and very knowledgeable. She expressed great customer service and people skills. A great asset to the company turbotax.
Date published: 2022-02-28
Rated 5 out of 5 by from Very Good! I have used Turbotax for many years (purchased). I thought I'd try to do the free version. The only problem I had was I could not import my 2020 return so I had to type all the info in.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome It was very rewarding and educational experience with TurboTax
Date published: 2022-02-28
Rated 2 out of 5 by from No warning IRS refuses correct AGI for e-file As of Feb. 27 TT failed to warn about IRS refusing to accept correct AGI as identifier and to give a work-around of some kind.
Date published: 2022-02-28
Rated 5 out of 5 by from great easy and simple not hard at all did not use tech support
Date published: 2022-02-28
Rated 3 out of 5 by from Not as good as the past In the past I was provided help in a chat or by phone — this time there was no help option unless you spend more money. Lost of questions asked about my prior tax return — I assumed turbo tax would pull up and transfer the info automatically. No tax breaks for being a student or owning a business, buying a truck for the business and using it for all the expenses — very confusing and no one to help navigate
Date published: 2022-02-28
Rated 4 out of 5 by from Great and easy way to file your taxes! I Love turbotax. Definitely recommend. And its free
Date published: 2022-02-28
Rated 1 out of 5 by from Very Bad Year with TurboTax Instructions were out of date, many items did not work properly. Ended up having to file the returns by mail - rather than e-filing. Very disappointed.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is really turbo Just awesome excellent tax computational services to the zenith
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6069