TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy as 1 2 3 We've used Turbo Tax for a number of years and each year, it seems to get better and easier. We finished our returns in less than 3 hours. This includes all the investment data, which is easily downloaded from the various financial companies etc.
Date published: 2021-03-16
Rated 1 out of 5 by from Did not support my state filing Expensive compared to Tax Act and did not support my 1065 filing in RI
Date published: 2021-03-16
Rated 5 out of 5 by from Easy and convenient filing This was my first year filing with TurboTax, and the simplistic and straight-forward approach to the website was incredibly beneficial. I will definitely be recommending to all family and friends!
Date published: 2021-03-16
Rated 4 out of 5 by from could be better need prompt for filing copies of 1099 with state and IRS
Date published: 2021-03-16
Rated 1 out of 5 by from Very Poor Handling of Payment and Efile Questions It took you 3 days over a weekend until Monday to allow me to update the number of a compromised credit card, because my email had changed from 5 years ago. Then when i got the new credit card number updated and tried to efile my state return and pay for it, Turbo tax required me to go back to my federal return, which i had filed and had accepted the week before. It would not let me efile it. when i tried online support, i kept getting nonsense responses. very amateur.
Date published: 2021-03-16
Rated 5 out of 5 by from love turbo tax super easy to use. thank you guys for making it this way
Date published: 2021-03-16
Rated 5 out of 5 by from EXCELLANT!!!! DECIDED TO USE TURBO TAX AGAIN AFTER SKIPPING A COUPLE OF YEARS. MUCH EASIER THIS YEAR. WILL DEFINITELY USE IT EVERY YEAR FROM NOW ON!!! BTW LAST YEAR THRU H&R BLOCK,WE PAID $308 TO HAVE OUR TAXES DONE.PRETTY MUCH THE SAME FORMS,ETC AS THIS YEAR. BUT THIS YEAR WE PAID ONLY $50 FOR THE CD AND $25 FOR THE RETURN WORK!!
Date published: 2021-03-16
Rated 1 out of 5 by from Turbo tax is bed! Turbo tax is getting harder and confusing now! It use to be nice and easy:(
Date published: 2021-03-16
Rated 5 out of 5 by from my Live help was so helpful! Christine was so helpful with walking me through the tax filling process! Highly recommend her help and this system!
Date published: 2021-03-16
Rated 5 out of 5 by from great Easy and fast great support group. Highly recommend
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6057
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy as 1 2 3 We've used Turbo Tax for a number of years and each year, it seems to get better and easier. We finished our returns in less than 3 hours. This includes all the investment data, which is easily downloaded from the various financial companies etc.
Date published: 2021-03-16
Rated 1 out of 5 by from Did not support my state filing Expensive compared to Tax Act and did not support my 1065 filing in RI
Date published: 2021-03-16
Rated 5 out of 5 by from Easy and convenient filing This was my first year filing with TurboTax, and the simplistic and straight-forward approach to the website was incredibly beneficial. I will definitely be recommending to all family and friends!
Date published: 2021-03-16
Rated 4 out of 5 by from could be better need prompt for filing copies of 1099 with state and IRS
Date published: 2021-03-16
Rated 1 out of 5 by from Very Poor Handling of Payment and Efile Questions It took you 3 days over a weekend until Monday to allow me to update the number of a compromised credit card, because my email had changed from 5 years ago. Then when i got the new credit card number updated and tried to efile my state return and pay for it, Turbo tax required me to go back to my federal return, which i had filed and had accepted the week before. It would not let me efile it. when i tried online support, i kept getting nonsense responses. very amateur.
Date published: 2021-03-16
Rated 5 out of 5 by from love turbo tax super easy to use. thank you guys for making it this way
Date published: 2021-03-16
Rated 5 out of 5 by from EXCELLANT!!!! DECIDED TO USE TURBO TAX AGAIN AFTER SKIPPING A COUPLE OF YEARS. MUCH EASIER THIS YEAR. WILL DEFINITELY USE IT EVERY YEAR FROM NOW ON!!! BTW LAST YEAR THRU H&R BLOCK,WE PAID $308 TO HAVE OUR TAXES DONE.PRETTY MUCH THE SAME FORMS,ETC AS THIS YEAR. BUT THIS YEAR WE PAID ONLY $50 FOR THE CD AND $25 FOR THE RETURN WORK!!
Date published: 2021-03-16
Rated 1 out of 5 by from Turbo tax is bed! Turbo tax is getting harder and confusing now! It use to be nice and easy:(
Date published: 2021-03-16
Rated 5 out of 5 by from my Live help was so helpful! Christine was so helpful with walking me through the tax filling process! Highly recommend her help and this system!
Date published: 2021-03-16
Rated 5 out of 5 by from great Easy and fast great support group. Highly recommend
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6057