TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by Joe ubn from It was not worth the money Its very disturbing that turbo tax MAKES us pay in order to file our taxes. They are very deceiving when it comes to the payments and how much they will charge you. Yes its helpful when you have simple taxes but once you have one small extra thing they force you to pay. I don't think they should be charging customers for a simple tax return.
Date published: 2023-03-23
Rated 4 out of 5 by jpinmn from dissapointed this year I updated my phone # in personal information area and it did not show up on the final screen which would help me know when the tracking information would have showed up. SO my older phone with a blank screen (which I cannot see) doesn't really help me. On top of this issue, to pay three times what I paid last year, I'm not thrilled about.
Date published: 2023-03-23
Rated 5 out of 5 by Bon in 5280 from Turbo Tax walks you through each scenario Tax knowledge is not necessary. Turbo Tax makes it easy to file your own tax return.
Date published: 2023-03-23
Rated 4 out of 5 by hatetaxes22 from Still a pretty good product. I have used TT for many years, and it has usually done very well for me. I would hate to keep track of everything by hand. The only problems I had this year were some updating from past returns and a few odd errors like unchecked boxes which it didn't fill in.
Date published: 2023-03-23
Rated 5 out of 5 by Denise TONIE from Nr. Roberts is awesome He was patient kind very helpful good personaity I will be us in turbo tax again in the near future
Date published: 2023-03-23
Rated 5 out of 5 by Kmdietz from TurboTax is great! I had an amazing experience with Marlene. She was patient, kind and demonstrated all types of professionalism
Date published: 2023-03-23
Rated 4 out of 5 by sierra21 from Easy and quality easy to use, cheaper than a tax expert, and has not let me down yet
Date published: 2023-03-23
Rated 5 out of 5 by dkimery from Easy Day Turbo Tax always makes doing taxes easy and quick and reasonably priced.
Date published: 2023-03-23
Rated 5 out of 5 by SingleDrew from Thanks Turbo Tax Turbo Tax was quick and easy to use. I had all of my information and I entered it in when the questions were prompted and finished in a flash! Thanks Turbo Tax!
Date published: 2023-03-23
Rated 4 out of 5 by Quickey91 from Turbo Tax is my Go-To quick and straight forward. Walked me through the process with ease
All TurboTax® Offerings Reviews - Page 6056
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by Joe ubn from It was not worth the money Its very disturbing that turbo tax MAKES us pay in order to file our taxes. They are very deceiving when it comes to the payments and how much they will charge you. Yes its helpful when you have simple taxes but once you have one small extra thing they force you to pay. I don't think they should be charging customers for a simple tax return.
Date published: 2023-03-23
Rated 4 out of 5 by jpinmn from dissapointed this year I updated my phone # in personal information area and it did not show up on the final screen which would help me know when the tracking information would have showed up. SO my older phone with a blank screen (which I cannot see) doesn't really help me. On top of this issue, to pay three times what I paid last year, I'm not thrilled about.
Date published: 2023-03-23
Rated 5 out of 5 by Bon in 5280 from Turbo Tax walks you through each scenario Tax knowledge is not necessary. Turbo Tax makes it easy to file your own tax return.
Date published: 2023-03-23
Rated 4 out of 5 by hatetaxes22 from Still a pretty good product. I have used TT for many years, and it has usually done very well for me. I would hate to keep track of everything by hand. The only problems I had this year were some updating from past returns and a few odd errors like unchecked boxes which it didn't fill in.
Date published: 2023-03-23
Rated 5 out of 5 by Denise TONIE from Nr. Roberts is awesome He was patient kind very helpful good personaity I will be us in turbo tax again in the near future
Date published: 2023-03-23
Rated 5 out of 5 by Kmdietz from TurboTax is great! I had an amazing experience with Marlene. She was patient, kind and demonstrated all types of professionalism
Date published: 2023-03-23
Rated 4 out of 5 by sierra21 from Easy and quality easy to use, cheaper than a tax expert, and has not let me down yet
Date published: 2023-03-23
Rated 5 out of 5 by dkimery from Easy Day Turbo Tax always makes doing taxes easy and quick and reasonably priced.
Date published: 2023-03-23
Rated 5 out of 5 by SingleDrew from Thanks Turbo Tax Turbo Tax was quick and easy to use. I had all of my information and I entered it in when the questions were prompted and finished in a flash! Thanks Turbo Tax!
Date published: 2023-03-23
Rated 4 out of 5 by Quickey91 from Turbo Tax is my Go-To quick and straight forward. Walked me through the process with ease
All TurboTax® Offerings Reviews - Page 6056
Date published: 2023-03-23