TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is a great service for free Great and easy to understand. I enjoyed working with this company.
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome Love using turbo easy, fast and convenient.. ty turbo tax....
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is wonderful! That was the very first time for me to do Taxes myself. And it was awesome! There was help and support on every other step! Thanks a lot!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is the Best I have used TurboTax for over a decade, first recommended to me by my CPA (former IRS revenue auditor) who did my business taxes for years as I traveled from State to State. He was truthful in telling me that he was only as good as the information I supplied him and all he did was input the numbers into a tax software program. He said the best, most up to date, user friendly, and all-encompassing of the most complicated situations was TurboTax. Other programs pale in comparison.
Date published: 2023-03-22
Rated 2 out of 5 by from Misinformation There wasn't a free option and I was forced to select the $59 deluxe option to file. I selected that since I couldn't move forward without selecting one. When I was getting closer to finishing my taxes, I noticed that there was a charge for $59 for my federal and $59 for my state. Which was not clearly stated when I was forced to select that option. I don't get why some of my peers don't have to pay the $59 and can use Turbotax for free. Why do I have to be forced to use 'deluxe' when I've filed for free in the past.
Date published: 2023-03-22
Rated 4 out of 5 by from TurboTax is good, better if they stopped upselling It’s getting easier to use every year - a combo of me knowing the platform and improvements. It would be helpful if they didn’t try to upsell their products repeatedly during the process.
Date published: 2023-03-22
Rated 5 out of 5 by from Helped me 100% made it easy It was great the rep was on point knew her stuff hands down and got me thru
Date published: 2023-03-22
Rated 5 out of 5 by from Great experience My husband passed away last year and wasn't sure what to do, Cynthia was a great help and very friendly and easy to tak to
Date published: 2023-03-22
Rated 4 out of 5 by from better than using someone else. You should be more upfront about your fee charges.
Date published: 2023-03-22
Rated 5 out of 5 by from My Taxes This is easy to use! I am always anxious when it comes to doing my taxes.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 6055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is a great service for free Great and easy to understand. I enjoyed working with this company.
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome Love using turbo easy, fast and convenient.. ty turbo tax....
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is wonderful! That was the very first time for me to do Taxes myself. And it was awesome! There was help and support on every other step! Thanks a lot!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is the Best I have used TurboTax for over a decade, first recommended to me by my CPA (former IRS revenue auditor) who did my business taxes for years as I traveled from State to State. He was truthful in telling me that he was only as good as the information I supplied him and all he did was input the numbers into a tax software program. He said the best, most up to date, user friendly, and all-encompassing of the most complicated situations was TurboTax. Other programs pale in comparison.
Date published: 2023-03-22
Rated 2 out of 5 by from Misinformation There wasn't a free option and I was forced to select the $59 deluxe option to file. I selected that since I couldn't move forward without selecting one. When I was getting closer to finishing my taxes, I noticed that there was a charge for $59 for my federal and $59 for my state. Which was not clearly stated when I was forced to select that option. I don't get why some of my peers don't have to pay the $59 and can use Turbotax for free. Why do I have to be forced to use 'deluxe' when I've filed for free in the past.
Date published: 2023-03-22
Rated 4 out of 5 by from TurboTax is good, better if they stopped upselling It’s getting easier to use every year - a combo of me knowing the platform and improvements. It would be helpful if they didn’t try to upsell their products repeatedly during the process.
Date published: 2023-03-22
Rated 5 out of 5 by from Helped me 100% made it easy It was great the rep was on point knew her stuff hands down and got me thru
Date published: 2023-03-22
Rated 5 out of 5 by from Great experience My husband passed away last year and wasn't sure what to do, Cynthia was a great help and very friendly and easy to tak to
Date published: 2023-03-22
Rated 4 out of 5 by from better than using someone else. You should be more upfront about your fee charges.
Date published: 2023-03-22
Rated 5 out of 5 by from My Taxes This is easy to use! I am always anxious when it comes to doing my taxes.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 6055