TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Getting worse Could not down load 1099DIV information, oh you need more characters??????
Date published: 2021-03-31
Rated 5 out of 5 by from Great Tax website Easy to follow instructions. Very simple, accurate, and percise.
Date published: 2021-03-31
Rated 5 out of 5 by from Very intuitive interactive question based system Spoke with several tax experts on line and each answered all of my questions. Didn't feel hurried, spent the time necessary to get taxes right.
Date published: 2021-03-31
Rated 3 out of 5 by from Prices Increase Every Year State returns should be free. Prices go up every year for even basic returns.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo tax gets better every year! I have been using Turbo Tax for years, and they make things better and simpler every year. Thank you so much Turbo Tax! I will continue to use you for
Date published: 2021-03-31
Rated 5 out of 5 by from AWESOME I've used Turbo Tax for years. It is thorough and helps cover all situations from buying and selling homes to investments, deductions, etc, etc, etc
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo Tax is great. The process was quick and easy. Use Turbo Tax. Thank you.
Date published: 2021-03-31
Rated 5 out of 5 by from Have used TurboTax for years! I don't understand why anyone would hire outside tax assistance when TurboTax is so easy to use and can be done from the comfort of your couch! All you have to do is answer questions as you move through the return. Done!
Date published: 2021-03-31
Rated 4 out of 5 by from TurboTax has bugs, but no way to report them One of the biggest flaws in TurboTax is that there is no way to report bugs in the software. I ran into a infinite loop problem that prevented me from e-filing. On Schedule B, Part III, box 7a was checked "no". When attempting to e-file, I was informed that box 7a should be blank, so I was forced to go back and "fix" the problem. Going back to e-file, I was now informed that box 7a needed to be checked, again, forcing me to go back and make a change - endlessly. The problem is that TurboTax doesn't all a user to report bugs such as this.
Date published: 2021-03-31
Rated 5 out of 5 by from I love Turbo Tax Anthony was very helpful and supportive. Turbo Tax is Awesome!!!
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6051
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Getting worse Could not down load 1099DIV information, oh you need more characters??????
Date published: 2021-03-31
Rated 5 out of 5 by from Great Tax website Easy to follow instructions. Very simple, accurate, and percise.
Date published: 2021-03-31
Rated 5 out of 5 by from Very intuitive interactive question based system Spoke with several tax experts on line and each answered all of my questions. Didn't feel hurried, spent the time necessary to get taxes right.
Date published: 2021-03-31
Rated 3 out of 5 by from Prices Increase Every Year State returns should be free. Prices go up every year for even basic returns.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo tax gets better every year! I have been using Turbo Tax for years, and they make things better and simpler every year. Thank you so much Turbo Tax! I will continue to use you for
Date published: 2021-03-31
Rated 5 out of 5 by from AWESOME I've used Turbo Tax for years. It is thorough and helps cover all situations from buying and selling homes to investments, deductions, etc, etc, etc
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo Tax is great. The process was quick and easy. Use Turbo Tax. Thank you.
Date published: 2021-03-31
Rated 5 out of 5 by from Have used TurboTax for years! I don't understand why anyone would hire outside tax assistance when TurboTax is so easy to use and can be done from the comfort of your couch! All you have to do is answer questions as you move through the return. Done!
Date published: 2021-03-31
Rated 4 out of 5 by from TurboTax has bugs, but no way to report them One of the biggest flaws in TurboTax is that there is no way to report bugs in the software. I ran into a infinite loop problem that prevented me from e-filing. On Schedule B, Part III, box 7a was checked "no". When attempting to e-file, I was informed that box 7a should be blank, so I was forced to go back and "fix" the problem. Going back to e-file, I was now informed that box 7a needed to be checked, again, forcing me to go back and make a change - endlessly. The problem is that TurboTax doesn't all a user to report bugs such as this.
Date published: 2021-03-31
Rated 5 out of 5 by from I love Turbo Tax Anthony was very helpful and supportive. Turbo Tax is Awesome!!!
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6051