TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is great Fast and easy not hard at all. It didn’t take long at all
Date published: 2021-03-16
Rated 5 out of 5 by from its super helpful. It was easy to use, helped me a great deal.I was struggling for years and everything went well in an hour.
Date published: 2021-03-16
Rated 2 out of 5 by from Not Compatible with my QuickBooks Online My return took longer to complete since the QuickBooks online and Turbo Tax Business are not compatible so that my QuickBooks information can be uploaded to Turbo Tax for ease of Tax Preparation. I do like the format of Turbo Tax Business and I feel comfortable filing my returns on the software. Just need to get them linked together.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Aesome!! It was Great!! had a few issues that was easily resolved by agent!!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is awesome This was my first time using turbo tax to file and let me tell you so quick and easy.
Date published: 2021-03-16
Rated 5 out of 5 by from ez pz ez,,,fast,,mush less of a headach than last year.Go turboooo
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Is Awesome Easy to use, i enjoy the security that my taxes are done correctly
Date published: 2021-03-16
Rated 1 out of 5 by from Processing Fee I bought the Turbotax Deluxe edition, and it is still trying to charge me $40 to process my refund. I can not find a way to avoid this and can not understand why I am being charged. I think the purpose of buying Deluxe to have everything paid for except the State E-File charge?
Date published: 2021-03-16
Rated 5 out of 5 by from Great Tool Easy tax tool, user friendly, great results, using for the 4th year now
Date published: 2021-03-16
Rated 3 out of 5 by from It was adequate I found it difficult to understand some of the entries. If I didn't get my taxes done by a professional last year to check against, I would have made some big errors that would have passed the checking system but maybe not the IRS. I found the help system frustrating. If all you have is standard deductions and no special situations, it is fine and you may as well use the free software. The only advantage was I didn't a service $400+ to do my taxes (keep in mind, I used a service to mimic my entries for correctness)
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6049
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great Fast and easy not hard at all. It didn’t take long at all
Date published: 2021-03-16
Rated 5 out of 5 by from its super helpful. It was easy to use, helped me a great deal.I was struggling for years and everything went well in an hour.
Date published: 2021-03-16
Rated 2 out of 5 by from Not Compatible with my QuickBooks Online My return took longer to complete since the QuickBooks online and Turbo Tax Business are not compatible so that my QuickBooks information can be uploaded to Turbo Tax for ease of Tax Preparation. I do like the format of Turbo Tax Business and I feel comfortable filing my returns on the software. Just need to get them linked together.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Aesome!! It was Great!! had a few issues that was easily resolved by agent!!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is awesome This was my first time using turbo tax to file and let me tell you so quick and easy.
Date published: 2021-03-16
Rated 5 out of 5 by from ez pz ez,,,fast,,mush less of a headach than last year.Go turboooo
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Is Awesome Easy to use, i enjoy the security that my taxes are done correctly
Date published: 2021-03-16
Rated 1 out of 5 by from Processing Fee I bought the Turbotax Deluxe edition, and it is still trying to charge me $40 to process my refund. I can not find a way to avoid this and can not understand why I am being charged. I think the purpose of buying Deluxe to have everything paid for except the State E-File charge?
Date published: 2021-03-16
Rated 5 out of 5 by from Great Tool Easy tax tool, user friendly, great results, using for the 4th year now
Date published: 2021-03-16
Rated 3 out of 5 by from It was adequate I found it difficult to understand some of the entries. If I didn't get my taxes done by a professional last year to check against, I would have made some big errors that would have passed the checking system but maybe not the IRS. I found the help system frustrating. If all you have is standard deductions and no special situations, it is fine and you may as well use the free software. The only advantage was I didn't a service $400+ to do my taxes (keep in mind, I used a service to mimic my entries for correctness)
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6049