TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Amazing Using turbo tax was great experience. I called turbo tax for few hickups i had in understanding steps to take and received great help. Looking forward to using again next year.
Date published: 2021-04-13
Rated 3 out of 5 by from Not as Good Had a simple question but had a very difficult time finding the answer. No easy contact.
Date published: 2021-04-13
Rated 4 out of 5 by from Helpful Service I like TurboTax and all its integrations with banks etc.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is awesome I've been using turbotax for about 5 years now. It its awesome. Very quick, self-explanatory, and easy to use. Will continue using this great software moving forward.
Date published: 2021-04-13
Rated 5 out of 5 by from They were amazing They helped me with all my questions and I had alot of them
Date published: 2021-04-13
Rated 5 out of 5 by from Feel Confident with Turbo Tax I consider Turbo Tax to be very thorough and as a result I file my taxes with confidence.
Date published: 2021-04-13
Rated 5 out of 5 by from Have used for years ---just keeps getting better! I'm filing as Conservator for my Aunt. Several new issues for me to address that I hadn't before with my own family's taxes. Asked for expert review and they were quick and informative.
Date published: 2021-04-13
Rated 2 out of 5 by from Leaves a lot to be desired for trusts While business version handles trusts, it doesn't handle them well, particularly if the trust has significant investment income - there is no ability to import transaction history like there is in personal versions. Also, despite the fact that the program instructions say that the it will prompt you and guide you about how to attach brokerage statements, it doesn't prompt you and provides no guidance on how to attach them. It appears the only way to attach them is to create a single pdf file that contains both the 8453 FE form and brokerage statement(s) which is a unreasonable burden to place on users.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is a great tool i would highly recommend Used Turbo Tax live agent for help,.spoke with Bradley first and had calculation questions and spoke with Erin. they both were great, answered the questions i nedded to know. would recommend Turbo Tax as a great Tax tool.
Date published: 2021-04-13
Rated 1 out of 5 by from Turbo Tax is not good for stock day trader Turbo Tax can only handle max of 1500 stock transactions. It slow to ridiculous speed when having over 800 stock transactions. It takes 8 hours to delete 30 stock transactions. It loses your stock data with the web version. Sometimes you get 2 or 3 days old file that you saved and loses all your work over the last few days.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 6047
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing Using turbo tax was great experience. I called turbo tax for few hickups i had in understanding steps to take and received great help. Looking forward to using again next year.
Date published: 2021-04-13
Rated 3 out of 5 by from Not as Good Had a simple question but had a very difficult time finding the answer. No easy contact.
Date published: 2021-04-13
Rated 4 out of 5 by from Helpful Service I like TurboTax and all its integrations with banks etc.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is awesome I've been using turbotax for about 5 years now. It its awesome. Very quick, self-explanatory, and easy to use. Will continue using this great software moving forward.
Date published: 2021-04-13
Rated 5 out of 5 by from They were amazing They helped me with all my questions and I had alot of them
Date published: 2021-04-13
Rated 5 out of 5 by from Feel Confident with Turbo Tax I consider Turbo Tax to be very thorough and as a result I file my taxes with confidence.
Date published: 2021-04-13
Rated 5 out of 5 by from Have used for years ---just keeps getting better! I'm filing as Conservator for my Aunt. Several new issues for me to address that I hadn't before with my own family's taxes. Asked for expert review and they were quick and informative.
Date published: 2021-04-13
Rated 2 out of 5 by from Leaves a lot to be desired for trusts While business version handles trusts, it doesn't handle them well, particularly if the trust has significant investment income - there is no ability to import transaction history like there is in personal versions. Also, despite the fact that the program instructions say that the it will prompt you and guide you about how to attach brokerage statements, it doesn't prompt you and provides no guidance on how to attach them. It appears the only way to attach them is to create a single pdf file that contains both the 8453 FE form and brokerage statement(s) which is a unreasonable burden to place on users.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is a great tool i would highly recommend Used Turbo Tax live agent for help,.spoke with Bradley first and had calculation questions and spoke with Erin. they both were great, answered the questions i nedded to know. would recommend Turbo Tax as a great Tax tool.
Date published: 2021-04-13
Rated 1 out of 5 by from Turbo Tax is not good for stock day trader Turbo Tax can only handle max of 1500 stock transactions. It slow to ridiculous speed when having over 800 stock transactions. It takes 8 hours to delete 30 stock transactions. It loses your stock data with the web version. Sometimes you get 2 or 3 days old file that you saved and loses all your work over the last few days.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 6047