TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 2 out of 5 by from Confusing format this year Seems you changed the format {order} in which you ask questions. Had my papers & info all sorted out in order of the way Turbo Tax formatted their questions last year, only to have to jump around to find the info this year. Took me twice as long to finish : { Not Good
Date published: 2021-03-16
Rated 1 out of 5 by from Last time I use turbo tax They always find a way to make sure they can get a much money from you as possible
Date published: 2021-03-16
Rated 2 out of 5 by from Printing State Form Doesn't work Trying to print a state form is impossible. All it gives you are the options to save it as a pdf file.....preview it....or cancel. So if you choose to preview it...it goes to the next screen where it AGAIN gives you the option to SAVE IT AS A PDF file.....OR PRINT IT. If you select to print...it goes right back to the previous screen where the ONLY OPTIONS are that you can SAVE IT AS A PDF FILE....Preview the file...or cancel to leave the screen. If you choose to SAVE IT AS A PDF....and then you go to your computer to print it....it brings up a PDF screen....and when you try to print it....it looks like it is being uploaded to your printer....it appears for a couple of seconds on your print que...and then disappears...AND NEVER GOES TO YOUR COMPUTER. My printer is working just fine as I've printed other jobs without an issue. THIS JUST ISN'T WORKING....and I want to print out my forms to avoid having to pay to electronically file. NICE JOB...TURBO....NOT!!! AND WHAT'S WITH ALL THE PERSONAL QUESTIONS THAT HAVE NOTHING TO DO WITH THIS ISSUE.
Date published: 2021-03-16
Rated 5 out of 5 by from I love Turbo Tax I have used Turbo Tax for over 4 years and it is the fastest, easiest way to file your federal taxes. They do a great job of knowing what will be pertinent for the tax year so I don't have to. Turbo Tax team if you are in need of an electronic technicians give me a call because I would love to be a part of your winning team.
Date published: 2021-03-16
Rated 4 out of 5 by from Quick, Easy and Free! This, my fourth year with TurboTax and I am pleased.
Date published: 2021-03-16
Rated 5 out of 5 by from Very Helpfull Everyone was so helpful. With all the new additional rules, Turbo Tax made filing easy. Would highly recommend to everyone to file this way.
Date published: 2021-03-16
Rated 5 out of 5 by from Amazing Best app ever to do you taxes best customer service ever did your that simple and easy
Date published: 2021-03-16
Rated 5 out of 5 by from Been using for decades and am still impressed I have been using TurboTax for decades and am still impress. Simple, easy to use, accurate. Takes all the pain and stress out of doing my taxes. Thanks!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbotax is the best The best ever very easy very outstanding and I recommend this app to anyone first time using it actually to do my taxes and didn't know that it was very easy and helpful
Date published: 2021-03-16
Rated 3 out of 5 by from good it was good to use turbo tax thanks for your help with
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6033
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Confusing format this year Seems you changed the format {order} in which you ask questions. Had my papers & info all sorted out in order of the way Turbo Tax formatted their questions last year, only to have to jump around to find the info this year. Took me twice as long to finish : { Not Good
Date published: 2021-03-16
Rated 1 out of 5 by from Last time I use turbo tax They always find a way to make sure they can get a much money from you as possible
Date published: 2021-03-16
Rated 2 out of 5 by from Printing State Form Doesn't work Trying to print a state form is impossible. All it gives you are the options to save it as a pdf file.....preview it....or cancel. So if you choose to preview it...it goes to the next screen where it AGAIN gives you the option to SAVE IT AS A PDF file.....OR PRINT IT. If you select to print...it goes right back to the previous screen where the ONLY OPTIONS are that you can SAVE IT AS A PDF FILE....Preview the file...or cancel to leave the screen. If you choose to SAVE IT AS A PDF....and then you go to your computer to print it....it brings up a PDF screen....and when you try to print it....it looks like it is being uploaded to your printer....it appears for a couple of seconds on your print que...and then disappears...AND NEVER GOES TO YOUR COMPUTER. My printer is working just fine as I've printed other jobs without an issue. THIS JUST ISN'T WORKING....and I want to print out my forms to avoid having to pay to electronically file. NICE JOB...TURBO....NOT!!! AND WHAT'S WITH ALL THE PERSONAL QUESTIONS THAT HAVE NOTHING TO DO WITH THIS ISSUE.
Date published: 2021-03-16
Rated 5 out of 5 by from I love Turbo Tax I have used Turbo Tax for over 4 years and it is the fastest, easiest way to file your federal taxes. They do a great job of knowing what will be pertinent for the tax year so I don't have to. Turbo Tax team if you are in need of an electronic technicians give me a call because I would love to be a part of your winning team.
Date published: 2021-03-16
Rated 4 out of 5 by from Quick, Easy and Free! This, my fourth year with TurboTax and I am pleased.
Date published: 2021-03-16
Rated 5 out of 5 by from Very Helpfull Everyone was so helpful. With all the new additional rules, Turbo Tax made filing easy. Would highly recommend to everyone to file this way.
Date published: 2021-03-16
Rated 5 out of 5 by from Amazing Best app ever to do you taxes best customer service ever did your that simple and easy
Date published: 2021-03-16
Rated 5 out of 5 by from Been using for decades and am still impressed I have been using TurboTax for decades and am still impress. Simple, easy to use, accurate. Takes all the pain and stress out of doing my taxes. Thanks!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbotax is the best The best ever very easy very outstanding and I recommend this app to anyone first time using it actually to do my taxes and didn't know that it was very easy and helpful
Date published: 2021-03-16
Rated 3 out of 5 by from good it was good to use turbo tax thanks for your help with
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6033