TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Final filing problem For the final filing to charge the state return to my credit card some of the forms were a bit larger than my laptop screen. I was able to continue only by tabing through the form until I could see the top of the form and guess that the tab was there. Then hit enter to continue.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is great Really love TurboTax. They make is so easy to do my taxes every year!
Date published: 2021-03-16
Rated 4 out of 5 by from Quick & HIgh App Support Great to be able to integrate with outside financial holding apps (acorns & robinhood). Felt a bit pricey but convenience is worth it
Date published: 2021-03-16
Rated 5 out of 5 by from Went well I guess I messed up and TT caught it. Expert helped me through on phone even though it took 2 weeks to get the phone appointment.
Date published: 2021-03-16
Rated 5 out of 5 by from Using Turbo Tax takes the stress and worry away. I have used Turbo Tax for years. Always found it to be the easiest and most stress free tax prep products on the market. I've tried other brands and had to come back to the Turbo Tax product. I felt like my personal information was not safe when using the other brands.
Date published: 2021-03-16
Rated 5 out of 5 by from Absolutely easy to use and best customer service I was impressed with service provided by customer support
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax makes it easy! When I had questions, your Tax Expert Bridgette helped me find all the answers! She's super knowledgeable about taxes and about the Turbo Tax program, and really nice and easy to talk with. She understood perfectly what we needed to do to make it work! Thank you for your help and your time from the other side of the country, Bridgette! You are a beautiful person, and super smart. I couldn't have done it without you!! : - )
Date published: 2021-03-16
Rated 2 out of 5 by from Having trouble e-filing VA State return Each time I am trying to file State return, it goes back to "We Need to Make One More Check" and goes through the same items as before. There is nothing to correct. So I don't understand why it keeps going around in circles. Very frustrating.
Date published: 2021-03-16
Rated 5 out of 5 by from Simple Tax filings! Fantastic! I love that I don't feel left to sink or swim the tax waters by myself. Help is just a phone call away!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbotax is very user friendly It's always been very easy to use Turbotax each year and i really appreciate taking your time to help with every little detail.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6029
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Final filing problem For the final filing to charge the state return to my credit card some of the forms were a bit larger than my laptop screen. I was able to continue only by tabing through the form until I could see the top of the form and guess that the tab was there. Then hit enter to continue.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is great Really love TurboTax. They make is so easy to do my taxes every year!
Date published: 2021-03-16
Rated 4 out of 5 by from Quick & HIgh App Support Great to be able to integrate with outside financial holding apps (acorns & robinhood). Felt a bit pricey but convenience is worth it
Date published: 2021-03-16
Rated 5 out of 5 by from Went well I guess I messed up and TT caught it. Expert helped me through on phone even though it took 2 weeks to get the phone appointment.
Date published: 2021-03-16
Rated 5 out of 5 by from Using Turbo Tax takes the stress and worry away. I have used Turbo Tax for years. Always found it to be the easiest and most stress free tax prep products on the market. I've tried other brands and had to come back to the Turbo Tax product. I felt like my personal information was not safe when using the other brands.
Date published: 2021-03-16
Rated 5 out of 5 by from Absolutely easy to use and best customer service I was impressed with service provided by customer support
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax makes it easy! When I had questions, your Tax Expert Bridgette helped me find all the answers! She's super knowledgeable about taxes and about the Turbo Tax program, and really nice and easy to talk with. She understood perfectly what we needed to do to make it work! Thank you for your help and your time from the other side of the country, Bridgette! You are a beautiful person, and super smart. I couldn't have done it without you!! : - )
Date published: 2021-03-16
Rated 2 out of 5 by from Having trouble e-filing VA State return Each time I am trying to file State return, it goes back to "We Need to Make One More Check" and goes through the same items as before. There is nothing to correct. So I don't understand why it keeps going around in circles. Very frustrating.
Date published: 2021-03-16
Rated 5 out of 5 by from Simple Tax filings! Fantastic! I love that I don't feel left to sink or swim the tax waters by myself. Help is just a phone call away!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbotax is very user friendly It's always been very easy to use Turbotax each year and i really appreciate taking your time to help with every little detail.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6029