TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Another year in the books The customer service is actually very good and they get back to you pretty quick. Wasnt happy i had to pay a fee this year but next year should be free.
Date published: 2022-02-27
Rated 5 out of 5 by from I LOVE IT THE BEST WAY TO MAKE YOUR TAXES REFOUNDS , YOU SHOULD BUY IT
Date published: 2022-02-27
Rated 5 out of 5 by from makes things simple even if you make a mistake the program will find it and help you fix it made my experience as pain free as possible
Date published: 2022-02-27
Rated 5 out of 5 by from Great! TurboTax is easy and accurate. I use it every year.
Date published: 2022-02-27
Rated 4 out of 5 by from I used to love it - now, it's okay I have been using Turbotax for 9 or so years and this year it was far more difficult to use. It forced me to stay in a particular interface. I couldn't click around to where I wanted to go, which was frustrating. There should be an option for people who have more advance knowledge to "switch to manual" vs. being walked through everything. It's particular frustrating when you run the analysis of risk audit and it finally shows you a snippet of the tax form - but with little context. So at that point, we're "on manual" when we actually need far more guidance. The whole experience was just less spectacular than it's been in previous years.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Experience Had to call for advice; Tina was great and very helpful!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax review I was very happy with the thoroughness of the program. It helped me get a substantial refund.
Date published: 2022-02-27
Rated 4 out of 5 by from Every year I use it every year. Have for decades. Will for the foreseeable future. I love the automation and the step by step help.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is a great tool It was very helpful and the instructions were clear.
Date published: 2022-02-27
Rated 2 out of 5 by from Not Assume Too expensive, the price keeps going up to the point of having a live Tax person doing is the same. This is the last time we'll be using it!
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6021
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another year in the books The customer service is actually very good and they get back to you pretty quick. Wasnt happy i had to pay a fee this year but next year should be free.
Date published: 2022-02-27
Rated 5 out of 5 by from I LOVE IT THE BEST WAY TO MAKE YOUR TAXES REFOUNDS , YOU SHOULD BUY IT
Date published: 2022-02-27
Rated 5 out of 5 by from makes things simple even if you make a mistake the program will find it and help you fix it made my experience as pain free as possible
Date published: 2022-02-27
Rated 5 out of 5 by from Great! TurboTax is easy and accurate. I use it every year.
Date published: 2022-02-27
Rated 4 out of 5 by from I used to love it - now, it's okay I have been using Turbotax for 9 or so years and this year it was far more difficult to use. It forced me to stay in a particular interface. I couldn't click around to where I wanted to go, which was frustrating. There should be an option for people who have more advance knowledge to "switch to manual" vs. being walked through everything. It's particular frustrating when you run the analysis of risk audit and it finally shows you a snippet of the tax form - but with little context. So at that point, we're "on manual" when we actually need far more guidance. The whole experience was just less spectacular than it's been in previous years.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Experience Had to call for advice; Tina was great and very helpful!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax review I was very happy with the thoroughness of the program. It helped me get a substantial refund.
Date published: 2022-02-27
Rated 4 out of 5 by from Every year I use it every year. Have for decades. Will for the foreseeable future. I love the automation and the step by step help.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is a great tool It was very helpful and the instructions were clear.
Date published: 2022-02-27
Rated 2 out of 5 by from Not Assume Too expensive, the price keeps going up to the point of having a live Tax person doing is the same. This is the last time we'll be using it!
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6021