TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I love turbo! TurboTax is the greatest. I highly recommend them for your tax needs.
Date published: 2022-02-28
Rated 5 out of 5 by from I love Turbo Tax! Everything is done properly and correctly. No problems or hiccups at all. Very professional as well.
Date published: 2022-02-28
Rated 3 out of 5 by from Disappointed, much less user friendly than before Not able to review forms while working, only at the end. No longer able to itemize deductions in one entry, i.e., under Medical, used to be able to list Dr.A, Dr.B, etc... now can only put one gross amount. some screens had options to select but checkboxes for only one option. Very disappointed. I've used Turbotax since 2013, it used to be much more intuitive and user friendly.
Date published: 2022-02-28
Rated 3 out of 5 by from It’s ok It was hard because it kept rejecting my file but they managed to help me
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great It was very easy to follow they got me the best return possible
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is perfect Excellent guide during entering details including additional tips to understand the process. On top of that Tax specialists are available when needed.
Date published: 2022-02-28
Rated 4 out of 5 by from TurboTax made my life easy Step-by-step process guided me easily through my filing. It was a bit more complicated than last year but nonetheless simple. Thanks for the nudges to file early by giving me a discount.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Great experience I will use them again and tell all my friends and family about it
Date published: 2022-02-28
Rated 5 out of 5 by from Another Great Experience I have used TurboTax for approximately 20 years and have had another great experience using the software. It was easy to use and understand.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax was easy it was good to file and easy to read and fast and was very helpful
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6018
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love turbo! TurboTax is the greatest. I highly recommend them for your tax needs.
Date published: 2022-02-28
Rated 5 out of 5 by from I love Turbo Tax! Everything is done properly and correctly. No problems or hiccups at all. Very professional as well.
Date published: 2022-02-28
Rated 3 out of 5 by from Disappointed, much less user friendly than before Not able to review forms while working, only at the end. No longer able to itemize deductions in one entry, i.e., under Medical, used to be able to list Dr.A, Dr.B, etc... now can only put one gross amount. some screens had options to select but checkboxes for only one option. Very disappointed. I've used Turbotax since 2013, it used to be much more intuitive and user friendly.
Date published: 2022-02-28
Rated 3 out of 5 by from It’s ok It was hard because it kept rejecting my file but they managed to help me
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great It was very easy to follow they got me the best return possible
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is perfect Excellent guide during entering details including additional tips to understand the process. On top of that Tax specialists are available when needed.
Date published: 2022-02-28
Rated 4 out of 5 by from TurboTax made my life easy Step-by-step process guided me easily through my filing. It was a bit more complicated than last year but nonetheless simple. Thanks for the nudges to file early by giving me a discount.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Great experience I will use them again and tell all my friends and family about it
Date published: 2022-02-28
Rated 5 out of 5 by from Another Great Experience I have used TurboTax for approximately 20 years and have had another great experience using the software. It was easy to use and understand.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax was easy it was good to file and easy to read and fast and was very helpful
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6018