TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very easy to use We have used Turbo Tax for several years and plan to continue to use it in the future.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is awesome :) This is a great product ! Purchased the paid version and it got me back around $380 more than when I attempted to do the taxes on my own.
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax turbo tax was ok to work with. questions were easy to understand. I will use it again next year.
Date published: 2021-04-10
Rated 5 out of 5 by from My 2020 TT review Jibril helped me get through a difficult non-withheld penalty problem. Very patient and knowledgeable, .
Date published: 2021-04-10
Rated 5 out of 5 by from EASY! EASY! EASY! It was very clear and straight to the point they provided pointers if you didn't understand something I will never choose a different filing option outside of Turbo.
Date published: 2021-04-10
Rated 3 out of 5 by from not bad I have had a good experience so far with turbo tax
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is awsome Tax returns make me nervous. TurboTax makes it a bit less so.
Date published: 2021-04-10
Rated 2 out of 5 by from Turbo Tax is easy to use but they Nickel/Dime YOU The program is easy to use but they NICKEL / DIME you for additional returns at a cost almost as much as the original program and they charge to file state returns even though you pay a premium to get state return added to program to begin with
Date published: 2021-04-10
Rated 4 out of 5 by from Great, but Expensive I've always used TurboTax, but it has gotten quite pricey.
Date published: 2021-04-10
Rated 3 out of 5 by from TurboTax is OK I had duplicate 1099 and the forms check missed it the first time. Then they REJECTED my taxes for that reason and supposedly fixed it. Ok then initially I requested to file with the $50 Deluxe version but after the latest revision I don't believe I did, they wanted me to buy the $219 version. Hmmm Go figure... I don't think I'll be using TurboTax NEXT year.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 6012
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use We have used Turbo Tax for several years and plan to continue to use it in the future.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is awesome :) This is a great product ! Purchased the paid version and it got me back around $380 more than when I attempted to do the taxes on my own.
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax turbo tax was ok to work with. questions were easy to understand. I will use it again next year.
Date published: 2021-04-10
Rated 5 out of 5 by from My 2020 TT review Jibril helped me get through a difficult non-withheld penalty problem. Very patient and knowledgeable, .
Date published: 2021-04-10
Rated 5 out of 5 by from EASY! EASY! EASY! It was very clear and straight to the point they provided pointers if you didn't understand something I will never choose a different filing option outside of Turbo.
Date published: 2021-04-10
Rated 3 out of 5 by from not bad I have had a good experience so far with turbo tax
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is awsome Tax returns make me nervous. TurboTax makes it a bit less so.
Date published: 2021-04-10
Rated 2 out of 5 by from Turbo Tax is easy to use but they Nickel/Dime YOU The program is easy to use but they NICKEL / DIME you for additional returns at a cost almost as much as the original program and they charge to file state returns even though you pay a premium to get state return added to program to begin with
Date published: 2021-04-10
Rated 4 out of 5 by from Great, but Expensive I've always used TurboTax, but it has gotten quite pricey.
Date published: 2021-04-10
Rated 3 out of 5 by from TurboTax is OK I had duplicate 1099 and the forms check missed it the first time. Then they REJECTED my taxes for that reason and supposedly fixed it. Ok then initially I requested to file with the $50 Deluxe version but after the latest revision I don't believe I did, they wanted me to buy the $219 version. Hmmm Go figure... I don't think I'll be using TurboTax NEXT year.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 6012