TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is awesome Love it, Highly recommended!!! Would definitely do it again...
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great! I didn't notice any features, it was that easy to use.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome Another good experience (this year was year number 9)!
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax makes Filing Easy I've been using Turbo Tax to file taxes for about six years; growing up, Tax-Season was always presented as a daunting and painful experience. But with Turbo-Tax, it couldn't be simpler. If I had one gripe; at the very end when I went to sign and file my returns, the reCAPTCHA took too long to buffer; after leaving it alone for two hours, the reCAPTCHA still had not gone through, and the site signed me out. When I came back in, the site said that they saved my work so I wouldn't have to start over, but I still had to navigate through a bunch of questions, which made me believe the site was forcing me to start-over. Either problem should be examined.
Date published: 2021-03-17
Rated 5 out of 5 by from Way to go TurboTax! The staff at TurboTax were great at explaining and advising when filing. They did a great job, friendly, and very helpful with the service. The software was easy to use and straight forward.
Date published: 2021-03-17
Rated 5 out of 5 by from easy peasy Today was super easy. The questions were thorough and they had examples and explanations if I was confused.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo is awesome easy fast and reliable was very informative on the process
Date published: 2021-03-17
Rated 1 out of 5 by from Instructions for filing state return Have been trying to efile state return after federal return filed and accepted and Turbo Tax will not allow me to do this. Followed instructions and Federal filing status shows accepted but state still cannot be filed.
Date published: 2021-03-17
Rated 5 out of 5 by from Super Special Awesome It was easy-peasy. Everything was self-explanatory.
Date published: 2021-03-17
Rated 5 out of 5 by from Very helpful Very helpful and yes I will refer someone to TurboTax is a Great day to use
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6011
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is awesome Love it, Highly recommended!!! Would definitely do it again...
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great! I didn't notice any features, it was that easy to use.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome Another good experience (this year was year number 9)!
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax makes Filing Easy I've been using Turbo Tax to file taxes for about six years; growing up, Tax-Season was always presented as a daunting and painful experience. But with Turbo-Tax, it couldn't be simpler. If I had one gripe; at the very end when I went to sign and file my returns, the reCAPTCHA took too long to buffer; after leaving it alone for two hours, the reCAPTCHA still had not gone through, and the site signed me out. When I came back in, the site said that they saved my work so I wouldn't have to start over, but I still had to navigate through a bunch of questions, which made me believe the site was forcing me to start-over. Either problem should be examined.
Date published: 2021-03-17
Rated 5 out of 5 by from Way to go TurboTax! The staff at TurboTax were great at explaining and advising when filing. They did a great job, friendly, and very helpful with the service. The software was easy to use and straight forward.
Date published: 2021-03-17
Rated 5 out of 5 by from easy peasy Today was super easy. The questions were thorough and they had examples and explanations if I was confused.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo is awesome easy fast and reliable was very informative on the process
Date published: 2021-03-17
Rated 1 out of 5 by from Instructions for filing state return Have been trying to efile state return after federal return filed and accepted and Turbo Tax will not allow me to do this. Followed instructions and Federal filing status shows accepted but state still cannot be filed.
Date published: 2021-03-17
Rated 5 out of 5 by from Super Special Awesome It was easy-peasy. Everything was self-explanatory.
Date published: 2021-03-17
Rated 5 out of 5 by from Very helpful Very helpful and yes I will refer someone to TurboTax is a Great day to use
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6011