TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is Awesome!!!! We've used TurboTax every year for 21 years. It is easy, answer simple questions one by one, and get it done. It is convenient because all is bundled together: eFile Federal and State sitting in your Home Office. If you think you missed any deduct items, you can go back and answer questions one by one again. TurboTax is AWESOME! Without Turbo Tax, we wonder how we'll file our Married Jointly Tax Return. Thank you TurboTax Team!! Stay Safe and Healthy! See you on TurboTax 2021 next year this time 2022!!
Date published: 2021-04-18
Rated 3 out of 5 by from SERIOUSLY - FREE E FILE ADVERTISEMENT AND THEN $$ HAVEN'T USED TT FOR A LONG TIME. DECIDED TO RETURN TO IT. MUCH TO OUR SURPRISE WE GET NEAR THE END AND WHAM OUR 5 HOUR EXCURSION THROUGH CONVOLUTED EXPLANATIONS AND FRUSTRATION, WE GET HIT WITH A $25.00 FEE TO FILE STATE. SO MUCH FOR FREE FILING. POOR FORM INTUIT, POOR FORM.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax reduced my stress This past year was difficult and confusing to file my taxes. I usually do it myself with Turbo Tax but with all the changes in my life (moving from state to another and job loss) along with all the changes in tax laws it was overwhelming to figure it out. Peggy made me feel more at ease. She asked the right questions and kept me informed with every step.
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax Review The process was very simple and quick to use. I would recommend this product to anyone even for simple returns.
Date published: 2021-04-18
Rated 5 out of 5 by from I've Used Turbo Tax for Years! It's been a great tool from Day 1 - makes both my federal and state taxes easy to complete with satisfaction knowing I paid the minimum tax owed.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax makes filing easy. Turbo Tax is a fast, simple way to do taxes. I've been using TurboTax for over 30 years. I wish they handled Form 709.
Date published: 2021-04-18
Rated 3 out of 5 by from Awesome it was nice and it seemed simple to file my taxes.
Date published: 2021-04-18
Rated 3 out of 5 by from Disappointed this year Always been very easy to use. This year I had to jump through hoops to prove it was me and when I went to pay to send my State return in, it wouldn't let me, even though I had an account, with password and a code to get in, was still unable to access.
Date published: 2021-04-18
Rated 5 out of 5 by from Where else would you file? Tried and true, Turbotax is the best. Don't know where anyone else files online!
Date published: 2021-04-18
Rated 5 out of 5 by from Easy, fast, and reliable TurboTax is an excellent way for individuals to do their own taxes. I have zero experience as a tax preparer but TurboTax walks you through the process step by step.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 6003
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome!!!! We've used TurboTax every year for 21 years. It is easy, answer simple questions one by one, and get it done. It is convenient because all is bundled together: eFile Federal and State sitting in your Home Office. If you think you missed any deduct items, you can go back and answer questions one by one again. TurboTax is AWESOME! Without Turbo Tax, we wonder how we'll file our Married Jointly Tax Return. Thank you TurboTax Team!! Stay Safe and Healthy! See you on TurboTax 2021 next year this time 2022!!
Date published: 2021-04-18
Rated 3 out of 5 by from SERIOUSLY - FREE E FILE ADVERTISEMENT AND THEN $$ HAVEN'T USED TT FOR A LONG TIME. DECIDED TO RETURN TO IT. MUCH TO OUR SURPRISE WE GET NEAR THE END AND WHAM OUR 5 HOUR EXCURSION THROUGH CONVOLUTED EXPLANATIONS AND FRUSTRATION, WE GET HIT WITH A $25.00 FEE TO FILE STATE. SO MUCH FOR FREE FILING. POOR FORM INTUIT, POOR FORM.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax reduced my stress This past year was difficult and confusing to file my taxes. I usually do it myself with Turbo Tax but with all the changes in my life (moving from state to another and job loss) along with all the changes in tax laws it was overwhelming to figure it out. Peggy made me feel more at ease. She asked the right questions and kept me informed with every step.
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax Review The process was very simple and quick to use. I would recommend this product to anyone even for simple returns.
Date published: 2021-04-18
Rated 5 out of 5 by from I've Used Turbo Tax for Years! It's been a great tool from Day 1 - makes both my federal and state taxes easy to complete with satisfaction knowing I paid the minimum tax owed.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax makes filing easy. Turbo Tax is a fast, simple way to do taxes. I've been using TurboTax for over 30 years. I wish they handled Form 709.
Date published: 2021-04-18
Rated 3 out of 5 by from Awesome it was nice and it seemed simple to file my taxes.
Date published: 2021-04-18
Rated 3 out of 5 by from Disappointed this year Always been very easy to use. This year I had to jump through hoops to prove it was me and when I went to pay to send my State return in, it wouldn't let me, even though I had an account, with password and a code to get in, was still unable to access.
Date published: 2021-04-18
Rated 5 out of 5 by from Where else would you file? Tried and true, Turbotax is the best. Don't know where anyone else files online!
Date published: 2021-04-18
Rated 5 out of 5 by from Easy, fast, and reliable TurboTax is an excellent way for individuals to do their own taxes. I have zero experience as a tax preparer but TurboTax walks you through the process step by step.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 6003