TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Easiest to use Best of three that I tried and I tried two that irs recommended
Date published: 2021-04-11
Rated 4 out of 5 by from Been a TT user for 20 plus yrs but not a fan of th As I said in the title I've used TT for 20 plus years but this year I was let down. IRS waivered the RMD for 2020 but TT didn't know that. I wasted hours trying to get it to not show zero RMD as an error and requesting a waiver. I hope I got it right finally. Professionally I use Tax Slayer (supplied by the IRS) and it had no problem with a zero RMD
Date published: 2021-04-11
Rated 5 out of 5 by from Easiest way to do taxes! My husband and I both worked and received unemployment benefits in 2020 and TurboTax made it super easy to file our taxes.
Date published: 2021-04-11
Rated 3 out of 5 by from Easy to use, but prices are too high. Your price is too high. I could have had a certified tax professional do my taxes for less than the full Premier charge. Fortunately, you provided a discount when I called and complained. You almost lost a loyal, long term customer (20+ years).
Date published: 2021-04-11
Rated 3 out of 5 by from Generally good, but need to fix 529 related calcs Overall solid software, but 529 related calculations are not correct...and will result in overcharging your tax if you are not careful (529 gains are not taxable if usedfor qualified expenses). Intuit...known issue for last few years...please fix this.
Date published: 2021-04-11
Rated 5 out of 5 by from Awesome Good experience very very good Mendes in the app thanks
Date published: 2021-04-11
Rated 5 out of 5 by from Great product I enjoyed doing my taxes on turbotax. Super easy!!!
Date published: 2021-04-11
Rated 4 out of 5 by from t was great but a bit harder then last year i really hard a hard time finding were to put the info from box 6 which is federal withholding.
Date published: 2021-04-11
Rated 5 out of 5 by from Another year of first class tax assistance As has become usual, the program assisted me thoroughly with my computation and filing. I am pleased and satisfied. Looking forward to next year with TurboTax.
Date published: 2021-04-11
Rated 5 out of 5 by from Love TurboTax I love TurboTax. I completed my taxes in half an hour. So easy and free!
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 6000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easiest to use Best of three that I tried and I tried two that irs recommended
Date published: 2021-04-11
Rated 4 out of 5 by from Been a TT user for 20 plus yrs but not a fan of th As I said in the title I've used TT for 20 plus years but this year I was let down. IRS waivered the RMD for 2020 but TT didn't know that. I wasted hours trying to get it to not show zero RMD as an error and requesting a waiver. I hope I got it right finally. Professionally I use Tax Slayer (supplied by the IRS) and it had no problem with a zero RMD
Date published: 2021-04-11
Rated 5 out of 5 by from Easiest way to do taxes! My husband and I both worked and received unemployment benefits in 2020 and TurboTax made it super easy to file our taxes.
Date published: 2021-04-11
Rated 3 out of 5 by from Easy to use, but prices are too high. Your price is too high. I could have had a certified tax professional do my taxes for less than the full Premier charge. Fortunately, you provided a discount when I called and complained. You almost lost a loyal, long term customer (20+ years).
Date published: 2021-04-11
Rated 3 out of 5 by from Generally good, but need to fix 529 related calcs Overall solid software, but 529 related calculations are not correct...and will result in overcharging your tax if you are not careful (529 gains are not taxable if usedfor qualified expenses). Intuit...known issue for last few years...please fix this.
Date published: 2021-04-11
Rated 5 out of 5 by from Awesome Good experience very very good Mendes in the app thanks
Date published: 2021-04-11
Rated 5 out of 5 by from Great product I enjoyed doing my taxes on turbotax. Super easy!!!
Date published: 2021-04-11
Rated 4 out of 5 by from t was great but a bit harder then last year i really hard a hard time finding were to put the info from box 6 which is federal withholding.
Date published: 2021-04-11
Rated 5 out of 5 by from Another year of first class tax assistance As has become usual, the program assisted me thoroughly with my computation and filing. I am pleased and satisfied. Looking forward to next year with TurboTax.
Date published: 2021-04-11
Rated 5 out of 5 by from Love TurboTax I love TurboTax. I completed my taxes in half an hour. So easy and free!
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 6000