TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Works Great! I've used it for years and it is very easy. Love being able to do it myself
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rating Turbo tax went step by step through the process. Giving an explanation to each part and section.
Date published: 2022-02-28
Rated 1 out of 5 by from Much less user friendly this year I've been doing my taxes through TurboTax for several years now and this year, had issues that I haven't had in the past; information was not pulling over from my W2 and other documents, it took several attempts and logging in and back out to go back and access or view a specific form or section I had filled out, it kept wanting to review information that I had already filled out, but wouldn't let me click on the specific sections to view what I had typed in, wouldn't let me access prior years' returns, etc.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome Love it it’s great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’
Date published: 2022-02-28
Rated 4 out of 5 by from #TeamTurboTax Likes the one on one with the agent when I got stuck on something. Thank u
Date published: 2022-02-28
Rated 2 out of 5 by from turbo tax not so great.. So you sell us turbo tax DELUXE for 49.99, then at filing time It cost another 20.00 to file the state return? Really?? Not no more from me Turbo Tax.
Date published: 2022-02-28
Rated 5 out of 5 by from I love turbo tax I have always used this option and it has never let me down
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome and faster filing. Turbo Tax is easy to file your information and help you going step by step and tell you to review to not make mistakes. It helps a lot while filing and has a lot of options to send the money.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Rocks ! Turbo Tax has been there for me for almost a decade. It explains everything! I love you TurboTax.
Date published: 2022-02-28
Rated 5 out of 5 by from I use it every year for 7 years straight Easy and Helpful. Very informative and allows users to edit, and review.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5996
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Works Great! I've used it for years and it is very easy. Love being able to do it myself
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rating Turbo tax went step by step through the process. Giving an explanation to each part and section.
Date published: 2022-02-28
Rated 1 out of 5 by from Much less user friendly this year I've been doing my taxes through TurboTax for several years now and this year, had issues that I haven't had in the past; information was not pulling over from my W2 and other documents, it took several attempts and logging in and back out to go back and access or view a specific form or section I had filled out, it kept wanting to review information that I had already filled out, but wouldn't let me click on the specific sections to view what I had typed in, wouldn't let me access prior years' returns, etc.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome Love it it’s great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’
Date published: 2022-02-28
Rated 4 out of 5 by from #TeamTurboTax Likes the one on one with the agent when I got stuck on something. Thank u
Date published: 2022-02-28
Rated 2 out of 5 by from turbo tax not so great.. So you sell us turbo tax DELUXE for 49.99, then at filing time It cost another 20.00 to file the state return? Really?? Not no more from me Turbo Tax.
Date published: 2022-02-28
Rated 5 out of 5 by from I love turbo tax I have always used this option and it has never let me down
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome and faster filing. Turbo Tax is easy to file your information and help you going step by step and tell you to review to not make mistakes. It helps a lot while filing and has a lot of options to send the money.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Rocks ! Turbo Tax has been there for me for almost a decade. It explains everything! I love you TurboTax.
Date published: 2022-02-28
Rated 5 out of 5 by from I use it every year for 7 years straight Easy and Helpful. Very informative and allows users to edit, and review.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5996