TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy It was really straight forward and east to understand.
Date published: 2023-03-23
Rated 3 out of 5 by from Easy Return It was easy to do. Saved me time and energy, was so simple to do.
Date published: 2023-03-23
Rated 1 out of 5 by from Keeping final price till the end It's ridiculous that even though I select the mid tier I have to pay for the top tier coverage. Why wouldn't it just tell me that I am going to be pushed to the top tier as soon as I put I have a fidelity account. At this point I don't feel like backing out and just want to be finished. Next year I am going to look for alternatives even if it more.
Date published: 2023-03-23
Rated 1 out of 5 by from why did you charge me I didnt select any of the fancy features. i wanted a free tax thing like i got the last few years. but you didnt have a fully free option. as it is you charged me over 200 dollars even though you said that the max fee for the option i chose was 199$.
Date published: 2023-03-23
Rated 2 out of 5 by from Too Expensive I will not be utilizing TurboTax in the future. As a service member, it is not the most user friendly, does not fully understand my W2, requires me to use a lot more time and effort to go through information because the offered information is not enough/does not answer my questions, and took over 3x as long as TurboTax said it would to file - all of this and I still had to pay, simply because I sold investments. I will be looking for a new way to file my taxes moving forward. TurboTax is not worth the money or the headache.
Date published: 2023-03-23
Rated 4 out of 5 by from Smooth and easy to follow Went thru the set up and filing very smoothly. you want too much so when I say smooth Its' great
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great I have been with them for 3 years now and its been nothing but great service.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy to use! Very user friendly and easy to understand. You really can't screw it up.
Date published: 2023-03-23
Rated 4 out of 5 by from Awesomeness I have used this numerous times before and have been successful. Easy and helpful!!! I will use again
Date published: 2023-03-23
Rated 5 out of 5 by from TT2023KJH Turbo Tax was extremely easy to use. Thanks for that!!!
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5992
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy It was really straight forward and east to understand.
Date published: 2023-03-23
Rated 3 out of 5 by from Easy Return It was easy to do. Saved me time and energy, was so simple to do.
Date published: 2023-03-23
Rated 1 out of 5 by from Keeping final price till the end It's ridiculous that even though I select the mid tier I have to pay for the top tier coverage. Why wouldn't it just tell me that I am going to be pushed to the top tier as soon as I put I have a fidelity account. At this point I don't feel like backing out and just want to be finished. Next year I am going to look for alternatives even if it more.
Date published: 2023-03-23
Rated 1 out of 5 by from why did you charge me I didnt select any of the fancy features. i wanted a free tax thing like i got the last few years. but you didnt have a fully free option. as it is you charged me over 200 dollars even though you said that the max fee for the option i chose was 199$.
Date published: 2023-03-23
Rated 2 out of 5 by from Too Expensive I will not be utilizing TurboTax in the future. As a service member, it is not the most user friendly, does not fully understand my W2, requires me to use a lot more time and effort to go through information because the offered information is not enough/does not answer my questions, and took over 3x as long as TurboTax said it would to file - all of this and I still had to pay, simply because I sold investments. I will be looking for a new way to file my taxes moving forward. TurboTax is not worth the money or the headache.
Date published: 2023-03-23
Rated 4 out of 5 by from Smooth and easy to follow Went thru the set up and filing very smoothly. you want too much so when I say smooth Its' great
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great I have been with them for 3 years now and its been nothing but great service.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy to use! Very user friendly and easy to understand. You really can't screw it up.
Date published: 2023-03-23
Rated 4 out of 5 by from Awesomeness I have used this numerous times before and have been successful. Easy and helpful!!! I will use again
Date published: 2023-03-23
Rated 5 out of 5 by from TT2023KJH Turbo Tax was extremely easy to use. Thanks for that!!!
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5992