TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I love turbo tax I have always used this option and it has never let me down
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome and faster filing. Turbo Tax is easy to file your information and help you going step by step and tell you to review to not make mistakes. It helps a lot while filing and has a lot of options to send the money.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Rocks ! Turbo Tax has been there for me for almost a decade. It explains everything! I love you TurboTax.
Date published: 2022-02-28
Rated 5 out of 5 by from I use it every year for 7 years straight Easy and Helpful. Very informative and allows users to edit, and review.
Date published: 2022-02-28
Rated 1 out of 5 by from Corrupted files?? Google "other expenses text is invalid for electronic filing" and see a problem going on for 2 years! Got through all steps, paid for State electronic filing, and pressed "transit returns" only to be immersed into a 4 hour vortex of error messages that could not even be solved by 90 minutes with Steve from customer service. (At least he gave me a refund) Eventually mailed returns in.
Date published: 2022-02-28
Rated 5 out of 5 by from awesome It is SO user-friendly. I put off so many things like taxes but truly I don't dread taxes because of turbotax.
Date published: 2022-02-28
Rated 4 out of 5 by from A pickle of a year Usually I find filing with turbo to be super easy but this year mainly due to unique circumstances and user error i ended up filing it wrong and there was no clear way to undo this. took several hours and it is solved i guess. It was a really stressful experience this year but that was mainly my fault i guess.
Date published: 2022-02-28
Rated 5 out of 5 by from Peace of Mind The process was fast easy and gave me Peace of Mind knowing I will receive all deductions Qualified for and the FEDs and th4 State will be happy.
Date published: 2022-02-28
Rated 4 out of 5 by from awesome It was great, easy and fast. It was straight forward and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from great experience Everything seamless and easy to navigate. Got refund as expected.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5992
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love turbo tax I have always used this option and it has never let me down
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome and faster filing. Turbo Tax is easy to file your information and help you going step by step and tell you to review to not make mistakes. It helps a lot while filing and has a lot of options to send the money.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Rocks ! Turbo Tax has been there for me for almost a decade. It explains everything! I love you TurboTax.
Date published: 2022-02-28
Rated 5 out of 5 by from I use it every year for 7 years straight Easy and Helpful. Very informative and allows users to edit, and review.
Date published: 2022-02-28
Rated 1 out of 5 by from Corrupted files?? Google "other expenses text is invalid for electronic filing" and see a problem going on for 2 years! Got through all steps, paid for State electronic filing, and pressed "transit returns" only to be immersed into a 4 hour vortex of error messages that could not even be solved by 90 minutes with Steve from customer service. (At least he gave me a refund) Eventually mailed returns in.
Date published: 2022-02-28
Rated 5 out of 5 by from awesome It is SO user-friendly. I put off so many things like taxes but truly I don't dread taxes because of turbotax.
Date published: 2022-02-28
Rated 4 out of 5 by from A pickle of a year Usually I find filing with turbo to be super easy but this year mainly due to unique circumstances and user error i ended up filing it wrong and there was no clear way to undo this. took several hours and it is solved i guess. It was a really stressful experience this year but that was mainly my fault i guess.
Date published: 2022-02-28
Rated 5 out of 5 by from Peace of Mind The process was fast easy and gave me Peace of Mind knowing I will receive all deductions Qualified for and the FEDs and th4 State will be happy.
Date published: 2022-02-28
Rated 4 out of 5 by from awesome It was great, easy and fast. It was straight forward and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from great experience Everything seamless and easy to navigate. Got refund as expected.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5992