TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from The app is terribly glitchy The app doesn’t allow you to move forward when attempting to submit information. The done or next button doesn’t appear on certain pages.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome I love using Turbo tax they are so Fast and I can do my taxes in less than an hour. Thank you Turbo Tax.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great TurboTax was easy and free. It was easy to use. Great
Date published: 2021-03-03
Rated 5 out of 5 by from So easy to use! I love how simple the website UI/UX is year after year!
Date published: 2021-03-03
Rated 1 out of 5 by from Different platforms, different refund amounts I entered the same info in the website and through the download. $200 more back on website but charges twice as much to file!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is the only way I file I have used TurboTax for the last 8 years. Never had a complaint. Ships timely, works accurately.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax can be improved! eFile for state's should not cost $65 additional dollars. Electronic filing should be desirable and therefore FREE!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is great It was simple, easy, and free. I have used Turbo Tax for over 20 years.
Date published: 2021-03-03
Rated 4 out of 5 by from I love using turbo tax. It saves me money. Very informative and educational and saved money..
Date published: 2021-03-03
Rated 2 out of 5 by from The app for business i found way too complicated. This program is very detailed but absolutely hard to get helped. No examples on topics. For instance i was trying to deduct my vehicle and on certain from as a deduction it showed ALT which set an error and won't let me e-file. So i went to the other form and was trying to change depreciation method - it either set error on that page or created ALT on th eform 1. So i decided to put this page away, which is nonsense. Besides, no possible way to connect to specialist or smtg. So much money for very complicated way to file and anyway i ended up filing by mail.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 600
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from The app is terribly glitchy The app doesn’t allow you to move forward when attempting to submit information. The done or next button doesn’t appear on certain pages.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome I love using Turbo tax they are so Fast and I can do my taxes in less than an hour. Thank you Turbo Tax.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great TurboTax was easy and free. It was easy to use. Great
Date published: 2021-03-03
Rated 5 out of 5 by from So easy to use! I love how simple the website UI/UX is year after year!
Date published: 2021-03-03
Rated 1 out of 5 by from Different platforms, different refund amounts I entered the same info in the website and through the download. $200 more back on website but charges twice as much to file!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is the only way I file I have used TurboTax for the last 8 years. Never had a complaint. Ships timely, works accurately.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax can be improved! eFile for state's should not cost $65 additional dollars. Electronic filing should be desirable and therefore FREE!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is great It was simple, easy, and free. I have used Turbo Tax for over 20 years.
Date published: 2021-03-03
Rated 4 out of 5 by from I love using turbo tax. It saves me money. Very informative and educational and saved money..
Date published: 2021-03-03
Rated 2 out of 5 by from The app for business i found way too complicated. This program is very detailed but absolutely hard to get helped. No examples on topics. For instance i was trying to deduct my vehicle and on certain from as a deduction it showed ALT which set an error and won't let me e-file. So i went to the other form and was trying to change depreciation method - it either set error on that page or created ALT on th eform 1. So i decided to put this page away, which is nonsense. Besides, no possible way to connect to specialist or smtg. So much money for very complicated way to file and anyway i ended up filing by mail.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 600