TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from It's awesome! TurboTax is very efficient as someone who is filing for themselves for the first time!
Date published: 2022-02-28
Rated 2 out of 5 by from Nickle and dimed It is easy to use but turbo sure does Nickle and dime you for everything.
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy to use Very simple to use from home. The assistance from live people was very helpful too.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is awesome. I upgraded to self employed which helped with all the deductions
Date published: 2022-02-28
Rated 1 out of 5 by from The only thing it's good for is the forms. Honestly, I've been using TurboTax Business for two years now and it's such a terrible dinosaur program that's not user friendly. Especially at the end, when I have to override some numbers because the way it's being auto-calculated is just incorrect (I have a partnership and ownership of profits/losses isn't as black and white as TurboTax makes it seem). I don't see why I couldn't override and just e-file while checking a statement that says "I certify that I have reviewed all overridden sections and it is accurate" so that TurboTax can go ahead and e-file. Now I have to print out 59 pages to mail the forms by hand. If I am going to be doing that, I have no reason for TurboTax. The only reason we even got it is for the e-filing. Not to mention there were sections where you should be able to enter negative numbers, but TurboTax Business does not allow you to. Even though IRS instructions say you can. As far as I know, TurboTax still has not fixed this problem. Definitely not going to be using TurboTax next year.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax!!!! Easy to use and easy to understand, they explain everything.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome best way to file taxes. live help was nice when i had questions
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome its an easy way to get my taxes done quickly and inexpensively
Date published: 2022-02-28
Rated 4 out of 5 by from turbotax is awsome I didn't engage an tax expert so I can't really say anything about how they did
Date published: 2022-02-28
Rated 5 out of 5 by from Really User Friendly I really like the Turbotax program. Super easy to use.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5978
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It's awesome! TurboTax is very efficient as someone who is filing for themselves for the first time!
Date published: 2022-02-28
Rated 2 out of 5 by from Nickle and dimed It is easy to use but turbo sure does Nickle and dime you for everything.
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy to use Very simple to use from home. The assistance from live people was very helpful too.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is awesome. I upgraded to self employed which helped with all the deductions
Date published: 2022-02-28
Rated 1 out of 5 by from The only thing it's good for is the forms. Honestly, I've been using TurboTax Business for two years now and it's such a terrible dinosaur program that's not user friendly. Especially at the end, when I have to override some numbers because the way it's being auto-calculated is just incorrect (I have a partnership and ownership of profits/losses isn't as black and white as TurboTax makes it seem). I don't see why I couldn't override and just e-file while checking a statement that says "I certify that I have reviewed all overridden sections and it is accurate" so that TurboTax can go ahead and e-file. Now I have to print out 59 pages to mail the forms by hand. If I am going to be doing that, I have no reason for TurboTax. The only reason we even got it is for the e-filing. Not to mention there were sections where you should be able to enter negative numbers, but TurboTax Business does not allow you to. Even though IRS instructions say you can. As far as I know, TurboTax still has not fixed this problem. Definitely not going to be using TurboTax next year.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax!!!! Easy to use and easy to understand, they explain everything.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome best way to file taxes. live help was nice when i had questions
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome its an easy way to get my taxes done quickly and inexpensively
Date published: 2022-02-28
Rated 4 out of 5 by from turbotax is awsome I didn't engage an tax expert so I can't really say anything about how they did
Date published: 2022-02-28
Rated 5 out of 5 by from Really User Friendly I really like the Turbotax program. Super easy to use.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5978