TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Yay Made filing easy, everyone I worked with was kind and professional.
Date published: 2022-03-01
Rated 5 out of 5 by from GREAT SERVICE I have used turbo tax for the last 11 years and highly recommend it! This year I had some changes, so I used the live expert. Took a bit longer than expected, but it was very simple and William was awesome
Date published: 2022-03-01
Rated 5 out of 5 by from Returned User of 6 years Easy and user friendly ive filed my taxes with Turbo tax for the last 6 years and dont see it changing
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is great! Very easy to navigate through. Turbo advisor on stand by incase of any questions. Best of all it was FREE to file.
Date published: 2022-03-01
Rated 5 out of 5 by from Great service! Using TT for a few years now; rather easy to follow instructions. Seems TT 2021 has corrected some cumbersome data entry issues with a certain form, by auto-entry from W2.
Date published: 2022-03-01
Rated 5 out of 5 by from Easy and Helpful Self Service with TurboTax! Easy, step by step with detailed description on how to file my tax return. To include details from IRS child credit. I have been using them since 2017 and will continue to use TurboTax!
Date published: 2022-03-01
Rated 1 out of 5 by from Gut me in everyday you can why don't you. Not what I hope for when they say its easy, it inputs everything for you, blah blah. I had to type in everything myself, and STILL pay you extra just because I had an extra form-- THAT I FILLED IN MYSELF.
Date published: 2022-03-01
Rated 5 out of 5 by from "Silver" best Tax person. Turbo Tax Enjoyed my Tax professional. Great quality work. Took my interests and finances seriously.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is great! This is the first year that I used Turbo tax, after using H&R Block for many years. This is very efficient. I had to call customer service to resolve small issue but once Rep got online it was smooth and I filed the State & Federal tax immediatly.
Date published: 2022-03-01
Rated 4 out of 5 by from Accurate but difficult to access detailed schedule Software easy to use in most cases< problems with supporting information access and unable to print before filing. I guess this is to ensure the information is not used to prepare a manual return.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5975
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Yay Made filing easy, everyone I worked with was kind and professional.
Date published: 2022-03-01
Rated 5 out of 5 by from GREAT SERVICE I have used turbo tax for the last 11 years and highly recommend it! This year I had some changes, so I used the live expert. Took a bit longer than expected, but it was very simple and William was awesome
Date published: 2022-03-01
Rated 5 out of 5 by from Returned User of 6 years Easy and user friendly ive filed my taxes with Turbo tax for the last 6 years and dont see it changing
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is great! Very easy to navigate through. Turbo advisor on stand by incase of any questions. Best of all it was FREE to file.
Date published: 2022-03-01
Rated 5 out of 5 by from Great service! Using TT for a few years now; rather easy to follow instructions. Seems TT 2021 has corrected some cumbersome data entry issues with a certain form, by auto-entry from W2.
Date published: 2022-03-01
Rated 5 out of 5 by from Easy and Helpful Self Service with TurboTax! Easy, step by step with detailed description on how to file my tax return. To include details from IRS child credit. I have been using them since 2017 and will continue to use TurboTax!
Date published: 2022-03-01
Rated 1 out of 5 by from Gut me in everyday you can why don't you. Not what I hope for when they say its easy, it inputs everything for you, blah blah. I had to type in everything myself, and STILL pay you extra just because I had an extra form-- THAT I FILLED IN MYSELF.
Date published: 2022-03-01
Rated 5 out of 5 by from "Silver" best Tax person. Turbo Tax Enjoyed my Tax professional. Great quality work. Took my interests and finances seriously.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is great! This is the first year that I used Turbo tax, after using H&R Block for many years. This is very efficient. I had to call customer service to resolve small issue but once Rep got online it was smooth and I filed the State & Federal tax immediatly.
Date published: 2022-03-01
Rated 4 out of 5 by from Accurate but difficult to access detailed schedule Software easy to use in most cases< problems with supporting information access and unable to print before filing. I guess this is to ensure the information is not used to prepare a manual return.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5975