TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
JSzymon from
Add a delete button!
Overall filing was just OK. Anthony made up for the difficulties. He deserves a raise! On the W2 summary there is only an add/edit button. You MUST add a DELETE option. Otherwise it is a pain in the butt to fix! MAKE IT SIMPLE!!!!!
Date published: 2021-02-24
Rated 1 out of 5 by
turokk from
keeps having problems
I had to erase everything and restart. kept getting error when i tried to do the w2 upload and automatically filled my information. Now my returns keep getting denied. I "fix" all the issues and same thing keeps happening. Now im stuck with this error, X0000-029 - A binary attachment submitted in the PDF format must begin with the file header "%PDF-". cant get it to work.
Date published: 2021-02-24
Rated 4 out of 5 by
dirt farmer from
Needs to address special events
Form did not address the fact of Farm & Fishing income filing date of March 2 with no penalty for not paying estimates. Also need to further address partnerships with farm income. I have used turbotax for several years.
Date published: 2021-02-24
Rated 5 out of 5 by
phalesa from
thank you
phalesa is a great she help with so much patience . thank you for help
Date published: 2021-02-24
Rated 5 out of 5 by
AB214 from
I was stuck and had assistance when I need it.
I could not figure out why things were not adding up but a live agent helped me put the puzzle together.
Date published: 2021-02-24
Rated 5 out of 5 by
Drummer Boy from
TurboTax is the best
TurboTax was so easy to do! Even I did it without any problems
Date published: 2021-02-24
Rated 5 out of 5 by
Nick03 from
Best Software used
Turbo Tax was really simple to use, it walked you through each question. Best software, wish I would of used this previously
Date published: 2021-02-24
Rated 5 out of 5 by
Sky79962 from
Turbo Tax is amazing and makes filing simple.
I was successfully able to file my tax returns on my own and had to fix something but hopefully everything goes through this time. I'll be using turbo tax again for sure!
Date published: 2021-02-24
Rated 5 out of 5 by
Lyn W from
User-friendly
Super easy to use. Very intuitive and educational.
Date published: 2021-02-24
Rated 3 out of 5 by
msjcb716 from
Free should be free
I wish repeat filers got a decent discount for continuing to use the services. I shouldn't have to hunt down codes to reduce my price year after year.
All TurboTax® Offerings Reviews - Page 598
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
JSzymon from
Add a delete button!
Overall filing was just OK. Anthony made up for the difficulties. He deserves a raise! On the W2 summary there is only an add/edit button. You MUST add a DELETE option. Otherwise it is a pain in the butt to fix! MAKE IT SIMPLE!!!!!
Date published: 2021-02-24
Rated 1 out of 5 by
turokk from
keeps having problems
I had to erase everything and restart. kept getting error when i tried to do the w2 upload and automatically filled my information. Now my returns keep getting denied. I "fix" all the issues and same thing keeps happening. Now im stuck with this error, X0000-029 - A binary attachment submitted in the PDF format must begin with the file header "%PDF-". cant get it to work.
Date published: 2021-02-24
Rated 4 out of 5 by
dirt farmer from
Needs to address special events
Form did not address the fact of Farm & Fishing income filing date of March 2 with no penalty for not paying estimates. Also need to further address partnerships with farm income. I have used turbotax for several years.
Date published: 2021-02-24
Rated 5 out of 5 by
phalesa from
thank you
phalesa is a great she help with so much patience . thank you for help
Date published: 2021-02-24
Rated 5 out of 5 by
AB214 from
I was stuck and had assistance when I need it.
I could not figure out why things were not adding up but a live agent helped me put the puzzle together.
Date published: 2021-02-24
Rated 5 out of 5 by
Drummer Boy from
TurboTax is the best
TurboTax was so easy to do! Even I did it without any problems
Date published: 2021-02-24
Rated 5 out of 5 by
Nick03 from
Best Software used
Turbo Tax was really simple to use, it walked you through each question. Best software, wish I would of used this previously
Date published: 2021-02-24
Rated 5 out of 5 by
Sky79962 from
Turbo Tax is amazing and makes filing simple.
I was successfully able to file my tax returns on my own and had to fix something but hopefully everything goes through this time. I'll be using turbo tax again for sure!
Date published: 2021-02-24
Rated 5 out of 5 by
Lyn W from
User-friendly
Super easy to use. Very intuitive and educational.
Date published: 2021-02-24
Rated 3 out of 5 by
msjcb716 from
Free should be free
I wish repeat filers got a decent discount for continuing to use the services. I shouldn't have to hunt down codes to reduce my price year after year.
All TurboTax® Offerings Reviews - Page 598
Date published: 2021-02-24