TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Good product but expensive It's a complete rip-off that we have to pay to file our taxes. Over $250 for a $1000 refund plus a state filing fee of $59 which takes the entire refund. In other countries this is free and the government already knows what you owe/are refunded.
Date published: 2023-03-23
Rated 5 out of 5 by from I love it! I been using them for 8 years no problems. I love the step by step and the explanations
Date published: 2023-03-23
Rated 4 out of 5 by from It didn't suck It was okay. It could have been better. I am just trying to get enough characters so it lets me stop
Date published: 2023-03-23
Rated 5 out of 5 by from Super Easy to use First time ever having to file taxes - so this was a lot easier than expected.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax made it easy to complete my taxes With the help of Turbotax I Was able to complete my taxes Thank you...
Date published: 2023-03-23
Rated 5 out of 5 by from Easy, Helpful, Fluid I actually "like" doing my taxes each year because Turbo Tax is SO EASY to use. The Turbo Tax team is beyond HELPFUL and the software is FLUID! I am a mother (four teenagers) and educator by day, who also consults on educational curriculum and educational technology and the Turbo Tax software should be used to teach high school students all about taxes, finances, etc. It is AMAZING!
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is organized and efficient. I can get my questions answered and resolve my issues. Love Turbo Tax.
Date published: 2023-03-23
Rated 3 out of 5 by from Losing Its Edge Turbo tax seems to be harder to use these days. I have been a user for years and it seems to be getting harder to use. Also, I am a MAC user and it won't do my Estate/Trust tax forms that I need. Lastly, I went to transmit my return at a cost of $100. It would not transmit til I updated the software. Then it charged me $110. So you stopped me from transmitting so until I ran the upgrade so you could charge me $10 more. Not good business.
Date published: 2023-03-23
Rated 5 out of 5 by from Marianne was the best! She was super sweet and helped me get the most out of my tax return. I’ll always use Turbo tax for my taxes
Date published: 2023-03-23
Rated 5 out of 5 by from Very solid product Solid product, easy to work with, interviews really help make it straightforward
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good product but expensive It's a complete rip-off that we have to pay to file our taxes. Over $250 for a $1000 refund plus a state filing fee of $59 which takes the entire refund. In other countries this is free and the government already knows what you owe/are refunded.
Date published: 2023-03-23
Rated 5 out of 5 by from I love it! I been using them for 8 years no problems. I love the step by step and the explanations
Date published: 2023-03-23
Rated 4 out of 5 by from It didn't suck It was okay. It could have been better. I am just trying to get enough characters so it lets me stop
Date published: 2023-03-23
Rated 5 out of 5 by from Super Easy to use First time ever having to file taxes - so this was a lot easier than expected.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax made it easy to complete my taxes With the help of Turbotax I Was able to complete my taxes Thank you...
Date published: 2023-03-23
Rated 5 out of 5 by from Easy, Helpful, Fluid I actually "like" doing my taxes each year because Turbo Tax is SO EASY to use. The Turbo Tax team is beyond HELPFUL and the software is FLUID! I am a mother (four teenagers) and educator by day, who also consults on educational curriculum and educational technology and the Turbo Tax software should be used to teach high school students all about taxes, finances, etc. It is AMAZING!
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is organized and efficient. I can get my questions answered and resolve my issues. Love Turbo Tax.
Date published: 2023-03-23
Rated 3 out of 5 by from Losing Its Edge Turbo tax seems to be harder to use these days. I have been a user for years and it seems to be getting harder to use. Also, I am a MAC user and it won't do my Estate/Trust tax forms that I need. Lastly, I went to transmit my return at a cost of $100. It would not transmit til I updated the software. Then it charged me $110. So you stopped me from transmitting so until I ran the upgrade so you could charge me $10 more. Not good business.
Date published: 2023-03-23
Rated 5 out of 5 by from Marianne was the best! She was super sweet and helped me get the most out of my tax return. I’ll always use Turbo tax for my taxes
Date published: 2023-03-23
Rated 5 out of 5 by from Very solid product Solid product, easy to work with, interviews really help make it straightforward
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5969