TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is a great help. Without Turbo Tax I would have to go to get outside help.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Great ! I did have a question and They Heled me. It took a minute to get my message across but TurboTax kept on until They got it. I am really Satified with Turbo Tax !
Date published: 2021-03-16
Rated 5 out of 5 by from so easy and fast easy and fast for basic returns! Used the free version!
Date published: 2021-03-16
Rated 4 out of 5 by from Ohio filing by mail instructions were incorrect Instructions on entering data on IRA conversions and recharacterizations are not real clear. Ohio filing by mail instructions are not accurate based on talking with the Ohio Tax Department. You don't need to send in all the documents Turbo tax said you should. You only need documents that had Ohio taxes withheld, (like a W-2 Form), sent in with your Ohio tax forms.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is easy I have been using turbo tax for about 7yrs. It's easy and efficient. Have never had an issue. Prices though are starting to get ridiculous.
Date published: 2021-03-16
Rated 5 out of 5 by from awesome wonderful work keep it up thank you very much goodbye
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is a Quicken plus for Accountung ! I have used other tax software but I use Quicken and they ho tohether !
Date published: 2021-03-16
Rated 1 out of 5 by from turbo tax is horrible way to difficult , will hire a professional next year
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is awesome Fast and easy! Loved that it was free and i WAS ABLE TO DO IT MYSELF THE FIRST TIME.
Date published: 2021-03-16
Rated 3 out of 5 by from Turbotax ease of use has decreased considerably Compared to the past: the program does not adequately integrate last year's return. It is much harder to get help. Actually the help section does not accept my ID. The program does not allow to save a Pdf file of the return. The printed document does not include form 8938. Your system has become a mess.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5961
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is a great help. Without Turbo Tax I would have to go to get outside help.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Great ! I did have a question and They Heled me. It took a minute to get my message across but TurboTax kept on until They got it. I am really Satified with Turbo Tax !
Date published: 2021-03-16
Rated 5 out of 5 by from so easy and fast easy and fast for basic returns! Used the free version!
Date published: 2021-03-16
Rated 4 out of 5 by from Ohio filing by mail instructions were incorrect Instructions on entering data on IRA conversions and recharacterizations are not real clear. Ohio filing by mail instructions are not accurate based on talking with the Ohio Tax Department. You don't need to send in all the documents Turbo tax said you should. You only need documents that had Ohio taxes withheld, (like a W-2 Form), sent in with your Ohio tax forms.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is easy I have been using turbo tax for about 7yrs. It's easy and efficient. Have never had an issue. Prices though are starting to get ridiculous.
Date published: 2021-03-16
Rated 5 out of 5 by from awesome wonderful work keep it up thank you very much goodbye
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is a Quicken plus for Accountung ! I have used other tax software but I use Quicken and they ho tohether !
Date published: 2021-03-16
Rated 1 out of 5 by from turbo tax is horrible way to difficult , will hire a professional next year
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is awesome Fast and easy! Loved that it was free and i WAS ABLE TO DO IT MYSELF THE FIRST TIME.
Date published: 2021-03-16
Rated 3 out of 5 by from Turbotax ease of use has decreased considerably Compared to the past: the program does not adequately integrate last year's return. It is much harder to get help. Actually the help section does not accept my ID. The program does not allow to save a Pdf file of the return. The printed document does not include form 8938. Your system has become a mess.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5961