TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome Good and easy to use. Loved the software Free for me
Date published: 2021-03-18
Rated 5 out of 5 by from It Was Hard It was difficult this year because changes at my business caused by the pandemic. Every time I reached out for help the employees were knowledgeable.
Date published: 2021-03-18
Rated 3 out of 5 by from Getting very expensive I have been using turbo tax for a long time now. I am not sure I can justify spending almost $100 where I could use another software package for what it does. I notice that in some cases I need to enter information twice as when filing federal and Illinois taxes. I had to enter bank and license information twice. Why not just give the option to use the previous one already entered?
Date published: 2021-03-18
Rated 5 out of 5 by from Very easy and smooth This was my first time filing taxes and turbotax made it very easy for me.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy Super easy steps to follow - One stop shop, federal and state and lets you know your estimated return/payment options.
Date published: 2021-03-18
Rated 5 out of 5 by from The CPA help was AWSOME!!! With a small business I really wanted to make sure I was doing things the correct way. I hit a snag and couldn't move forward, but the Live CPA helped me step by step. She was really patience and was able to answer EVERY question I had.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax made tax time a little better I did have a question and selected chat and did wait a bit but she was able to help me out so I could move forward and get my taxes done.
Date published: 2021-03-18
Rated 5 out of 5 by from turbotax is awesome it was super easy and super quick! so stress free!
Date published: 2021-03-18
Rated 5 out of 5 by from Super easy to navigate, and they check everything. I really enjoyed using turbotax, because it was super easy, and I feel confident that I got the max refund.
Date published: 2021-03-18
Rated 5 out of 5 by from It is easy It was easy they made it that way by the workflow.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5960
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Good and easy to use. Loved the software Free for me
Date published: 2021-03-18
Rated 5 out of 5 by from It Was Hard It was difficult this year because changes at my business caused by the pandemic. Every time I reached out for help the employees were knowledgeable.
Date published: 2021-03-18
Rated 3 out of 5 by from Getting very expensive I have been using turbo tax for a long time now. I am not sure I can justify spending almost $100 where I could use another software package for what it does. I notice that in some cases I need to enter information twice as when filing federal and Illinois taxes. I had to enter bank and license information twice. Why not just give the option to use the previous one already entered?
Date published: 2021-03-18
Rated 5 out of 5 by from Very easy and smooth This was my first time filing taxes and turbotax made it very easy for me.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy Super easy steps to follow - One stop shop, federal and state and lets you know your estimated return/payment options.
Date published: 2021-03-18
Rated 5 out of 5 by from The CPA help was AWSOME!!! With a small business I really wanted to make sure I was doing things the correct way. I hit a snag and couldn't move forward, but the Live CPA helped me step by step. She was really patience and was able to answer EVERY question I had.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax made tax time a little better I did have a question and selected chat and did wait a bit but she was able to help me out so I could move forward and get my taxes done.
Date published: 2021-03-18
Rated 5 out of 5 by from turbotax is awesome it was super easy and super quick! so stress free!
Date published: 2021-03-18
Rated 5 out of 5 by from Super easy to navigate, and they check everything. I really enjoyed using turbotax, because it was super easy, and I feel confident that I got the max refund.
Date published: 2021-03-18
Rated 5 out of 5 by from It is easy It was easy they made it that way by the workflow.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5960