TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax turned an ordeal into a breeze I have been using Turbo Tax for several years. It makes short work of a lot of stuff, and helps me cut through the IRS lingo and make the right decisions.
Date published: 2021-02-25
Rated 5 out of 5 by from Gets better and easier every year I have been using Turbo Tax for over 20 years now. It gets easier and easier to do my taxes every year. And my taxes are more difficult every year. I can;t imagine doing them any other way.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy way to file, and you can do it from home. Give it a try
Date published: 2021-02-25
Rated 2 out of 5 by from More expensive every year I have been using TurboTax fro some years now, and every year it gets more and more expensive, after doing research it seems to be cheaper to go to a tax expert. This is my last year using Turbotax.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is totally awesome It is easy to use and very clear on things. I will use it again from here on out
Date published: 2021-02-25
Rated 3 out of 5 by from Problems with revising forms I have used Turbo Tax for years. This year, unfortunately, I could not revise an error in a worksheet which led to not being able to file electronically on my state form. I repeatedly revised the form which was only a worksheet and had no bearing on those forms filed, but the revisions never took. I even used tools to eliminate that form and that did not work either.
Date published: 2021-02-25
Rated 5 out of 5 by from ALWAYS A SNAP ALWAYS AN EASY PROGRAM TO WORK WITH. BEEN USING IT FOR 10 YEARS.
Date published: 2021-02-25
Rated 2 out of 5 by from Confused I filed my taxes last year with TurboTax, and I wasn't made to pay a tax fee last year. This year, however, I was told I had to pay a tax fee when I filed (also through TurboTax). I'm not sure why I was made to pay a tax fee but I will not be using TurboTax anymore.
Date published: 2021-02-25
Rated 5 out of 5 by from BEST CUSTOMER SERVICE Felicia was amazing! She was patient with me and educated me with every decision she advised.
Date published: 2021-02-25
Rated 5 out of 5 by from Excellently Really easy to use and straight forward easy reading on description
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 596
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax turned an ordeal into a breeze I have been using Turbo Tax for several years. It makes short work of a lot of stuff, and helps me cut through the IRS lingo and make the right decisions.
Date published: 2021-02-25
Rated 5 out of 5 by from Gets better and easier every year I have been using Turbo Tax for over 20 years now. It gets easier and easier to do my taxes every year. And my taxes are more difficult every year. I can;t imagine doing them any other way.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy way to file, and you can do it from home. Give it a try
Date published: 2021-02-25
Rated 2 out of 5 by from More expensive every year I have been using TurboTax fro some years now, and every year it gets more and more expensive, after doing research it seems to be cheaper to go to a tax expert. This is my last year using Turbotax.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is totally awesome It is easy to use and very clear on things. I will use it again from here on out
Date published: 2021-02-25
Rated 3 out of 5 by from Problems with revising forms I have used Turbo Tax for years. This year, unfortunately, I could not revise an error in a worksheet which led to not being able to file electronically on my state form. I repeatedly revised the form which was only a worksheet and had no bearing on those forms filed, but the revisions never took. I even used tools to eliminate that form and that did not work either.
Date published: 2021-02-25
Rated 5 out of 5 by from ALWAYS A SNAP ALWAYS AN EASY PROGRAM TO WORK WITH. BEEN USING IT FOR 10 YEARS.
Date published: 2021-02-25
Rated 2 out of 5 by from Confused I filed my taxes last year with TurboTax, and I wasn't made to pay a tax fee last year. This year, however, I was told I had to pay a tax fee when I filed (also through TurboTax). I'm not sure why I was made to pay a tax fee but I will not be using TurboTax anymore.
Date published: 2021-02-25
Rated 5 out of 5 by from BEST CUSTOMER SERVICE Felicia was amazing! She was patient with me and educated me with every decision she advised.
Date published: 2021-02-25
Rated 5 out of 5 by from Excellently Really easy to use and straight forward easy reading on description
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 596