TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very simple and easy last year was a disaster, this year was very good.
Date published: 2021-03-16
Rated 5 out of 5 by from all is good!!! Had some trouble getting it finished. nowhere did it ask about my 1095-B or 1095-C
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is easy and accurate I used turbo tax to do my taxes every year. It's very easy to follow and very accurate
Date published: 2021-03-16
Rated 1 out of 5 by from Terrible Experience terrible experience. I will never use again and I would never recommend.
Date published: 2021-03-16
Rated 5 out of 5 by from another year /another trouble free filing nice to know that TurboTax is mindful of year-to-year changes in the tax codes so that I don't have to monitor changes on my own
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo is good but not as transparent as in past. All help was excellent Michael was the best. Got to the phone and it hung up on me. No one was on other end.
Date published: 2021-03-16
Rated 5 out of 5 by from EASY Just a snap to use. They guide you through every area of return with easy to understand questions.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is relatively easy to use I have used TurboTax for a number of years and have always found thew program fairly straight forward and easy to use. This year I started, as usual, on my iPad using the App. Unfortunately, when I got to the end I was unable to use the apple product to pay for the program. I spoke with the "live help expert" and was informed that the App doesn't work well and to use a PC with a browser other than Safari to make the payment. Why would you post an App on the Apple site that doesn't work?
Date published: 2021-03-16
Rated 2 out of 5 by from May be the last time I use Turbo Tax Could find no real answer to why E-filed tax return was rejected. I did not enjoy the fail safe correction of "just file the paper form".
Date published: 2021-03-16
Rated 5 out of 5 by from very easy !!! always very easy to understand love using the web site !!!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5931
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very simple and easy last year was a disaster, this year was very good.
Date published: 2021-03-16
Rated 5 out of 5 by from all is good!!! Had some trouble getting it finished. nowhere did it ask about my 1095-B or 1095-C
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is easy and accurate I used turbo tax to do my taxes every year. It's very easy to follow and very accurate
Date published: 2021-03-16
Rated 1 out of 5 by from Terrible Experience terrible experience. I will never use again and I would never recommend.
Date published: 2021-03-16
Rated 5 out of 5 by from another year /another trouble free filing nice to know that TurboTax is mindful of year-to-year changes in the tax codes so that I don't have to monitor changes on my own
Date published: 2021-03-16
Rated 4 out of 5 by from Turbo is good but not as transparent as in past. All help was excellent Michael was the best. Got to the phone and it hung up on me. No one was on other end.
Date published: 2021-03-16
Rated 5 out of 5 by from EASY Just a snap to use. They guide you through every area of return with easy to understand questions.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is relatively easy to use I have used TurboTax for a number of years and have always found thew program fairly straight forward and easy to use. This year I started, as usual, on my iPad using the App. Unfortunately, when I got to the end I was unable to use the apple product to pay for the program. I spoke with the "live help expert" and was informed that the App doesn't work well and to use a PC with a browser other than Safari to make the payment. Why would you post an App on the Apple site that doesn't work?
Date published: 2021-03-16
Rated 2 out of 5 by from May be the last time I use Turbo Tax Could find no real answer to why E-filed tax return was rejected. I did not enjoy the fail safe correction of "just file the paper form".
Date published: 2021-03-16
Rated 5 out of 5 by from very easy !!! always very easy to understand love using the web site !!!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5931